Genpact
Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
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I applied via Walk-in and was interviewed in Sep 2024. There was 1 interview round.
I am a dedicated and experienced customer care executive with a strong background in providing excellent service and resolving customer issues.
I have over 5 years of experience in customer service roles
I am skilled in handling customer inquiries and complaints
I have a proven track record of meeting and exceeding customer satisfaction goals
I am a dedicated and experienced customer care executive with a proven track record of providing excellent service and resolving customer issues efficiently.
I have strong communication skills and can effectively interact with customers to understand their needs and concerns.
I am highly organized and detail-oriented, ensuring that all customer inquiries are addressed promptly and accurately.
I have previous experience in...
I was interviewed in Jul 2024.
Iam B anusha iam from Hyderabad
I have a Bachelor's degree in Business Administration with a focus on customer service.
Bachelor's degree in Business Administration
Focus on customer service
Completed relevant coursework in communication and problem-solving
Participated in internships to gain practical experience
I am a dedicated and experienced customer care executive with a strong background in providing excellent service and resolving customer issues.
Experienced in handling customer inquiries and resolving complaints
Skilled in using CRM software to track customer interactions
Excellent communication and problem-solving skills
Ability to work well under pressure and in a fast-paced environment
My study skills include time management, organization, active listening, and critical thinking.
I prioritize tasks based on deadlines and importance.
I use tools like calendars and to-do lists to stay organized.
I actively engage with study material by taking notes and asking questions.
I analyze information critically to understand concepts thoroughly.
I practice self-testing and review to reinforce learning.
I am a dedicated and experienced customer care executive with a strong focus on providing excellent service and resolving customer issues.
Experienced in handling customer inquiries and resolving complaints
Skilled in providing accurate and timely information to customers
Strong communication and problem-solving skills
Focused on ensuring customer satisfaction and building positive relationships
My study skills involve effective time management, active listening, note-taking, and utilizing various resources.
I prioritize tasks based on deadlines and importance.
I use active listening techniques to understand complex concepts.
I take detailed notes during lectures and readings.
I utilize online resources, textbooks, and study groups to enhance my understanding.
My hobbies include reading, painting, and hiking.
Reading: I enjoy reading fiction and non-fiction books in my free time.
Painting: I like to express my creativity through painting and experimenting with different art mediums.
Hiking: I love exploring nature and going on hikes to relax and stay active.
The Great Wall of China is a historically significant place.
Built over several dynasties to protect against invasions
One of the Seven Wonders of the World
Spans over 13,000 miles in length
Visible from space
The Cost to Company (CTC) in this organization includes salary, benefits, bonuses, and other expenses incurred by the company for each employee.
CTC typically includes salary, bonuses, benefits, insurance, retirement contributions, and other perks.
It may also include expenses such as training, travel, and office supplies for the employee.
For example, if the CTC for a Non Voice Customer Care Executive is $30,000, it mean...
I am a dedicated and experienced customer care executive with a passion for providing excellent service.
I have X years of experience in customer service roles.
I am skilled in handling customer inquiries and resolving issues efficiently.
I am proficient in using CRM systems and other customer care tools.
I have a strong focus on customer satisfaction and building positive relationships.
I am a good communicator with excell
Could you provide details about the cost to company (CTC) in this organization?
I applied via Walk-in and was interviewed in May 2024. There was 1 interview round.
What people are saying about Genpact
posted on 1 May 2024
I applied via Naukri.com and was interviewed in Apr 2024. There were 3 interview rounds.
A jam session is a musical event where musicians come together to improvise and play music together.
Jam sessions are informal and spontaneous gatherings of musicians.
Participants take turns playing solos or accompanying others.
Musicians often play without sheet music, relying on their creativity and musical intuition.
Jam sessions can happen in various settings, such as music clubs, bars, or even in someone's living roo...
Content moderation is the process of monitoring and reviewing user-generated content to ensure it meets the guidelines and standards of a platform.
Monitoring user-generated content for inappropriate language, hate speech, or graphic images
Removing or flagging content that violates community guidelines
Providing feedback to users on why their content was moderated
Ensuring a safe and respectful online environment for all ...
Related to content moderation and non voice bpo process
Genpact interview questions for designations
I applied via Referral and was interviewed in Jun 2024. There were 2 interview rounds.
About any movies or web series content
Get interview-ready with Top Genpact Interview Questions
English grammar resaning question
Anything
Janral knowledge
I am a dedicated and experienced customer care executive with a strong focus on providing excellent service and resolving customer issues.
Experienced in handling customer inquiries and complaints
Skilled in using CRM software to track customer interactions
Excellent communication and problem-solving skills
Ability to remain calm and professional in high-pressure situations
My goal is to provide excellent customer service, resolve issues efficiently, and contribute to the overall success of the company.
Deliver exceptional customer service by addressing inquiries and concerns promptly
Efficiently resolve customer issues to ensure satisfaction and retention
Contribute to the success of the company by meeting or exceeding performance goals
My hobbies include reading, painting, and hiking.
Reading: I enjoy reading fiction and non-fiction books in my free time.
Painting: I like to express my creativity through painting and experimenting with different art mediums.
Hiking: I love exploring nature and going on hikes to relax and stay active.
Our organization is a leading provider of customer care services, specializing in non-voice support for various industries.
We handle customer inquiries and concerns through email, chat, and social media platforms.
Our team is trained to provide efficient and effective solutions to customer issues.
We work with a diverse range of clients, including e-commerce companies, tech firms, and healthcare providers.
I applied via Company Website and was interviewed before Jul 2023. There were 3 interview rounds.
If you could change one think about your, personality what would it be...?
Which type of coding your knowledge do you have one problem solving now.
Reasoning Arthematic english
I was interviewed before Mar 2021.
About you self introduction
About study and certificate
based on 19 interviews
3 Interview rounds
based on 16 reviews
Rating in categories
Process Developer
36.3k
salaries
| ₹0 L/yr - ₹0 L/yr |
Process Associate
27.9k
salaries
| ₹0 L/yr - ₹0 L/yr |
Assistant Manager
20k
salaries
| ₹0 L/yr - ₹0 L/yr |
Management Trainee
19.4k
salaries
| ₹0 L/yr - ₹0 L/yr |
Manager
7.4k
salaries
| ₹0 L/yr - ₹0 L/yr |
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