Genpact
KAPOOR MEHROTRA & ASSOCIATES Interview Questions and Answers
Q1. What is the Cost to Company (CTC) in this organization?
The Cost to Company (CTC) in this organization includes salary, benefits, bonuses, and other expenses incurred by the company for each employee.
CTC typically includes salary, bonuses, benefits, insurance, retirement contributions, and other perks.
It may also include expenses such as training, travel, and office supplies for the employee.
For example, if the CTC for a Non Voice Customer Care Executive is $30,000, it means the company is spending that amount on the employee's sa...read more
Q2. What is IP address and web hosting
IP address is a unique identifier assigned to devices connected to a network. Web hosting is a service that allows individuals or organizations to make their website accessible via the World Wide Web.
IP address is a numerical label assigned to each device connected to a network
It helps in identifying the device and its location on the network
Web hosting is a service that allows individuals or organizations to store their website files on a server
The server makes the website a...read more
Q3. Can you mention a historically significant place?
The Great Wall of China is a historically significant place.
Built over several dynasties to protect against invasions
One of the Seven Wonders of the World
Spans over 13,000 miles in length
Visible from space
Q4. speak something about general topic like a jam session
A jam session is a musical event where musicians come together to improvise and play music together.
Jam sessions are informal and spontaneous gatherings of musicians.
Participants take turns playing solos or accompanying others.
Musicians often play without sheet music, relying on their creativity and musical intuition.
Jam sessions can happen in various settings, such as music clubs, bars, or even in someone's living room.
The goal of a jam session is to have fun, experiment wit...read more
Q5. What is Customers Service?
Customer service is the assistance and support provided to customers before, during, and after a purchase.
Customer service involves addressing customer needs and concerns
It includes providing information about products or services
It also involves resolving customer complaints and issues
Examples include answering phone calls, responding to emails, and providing live chat support
Q6. what is content moderation
Content moderation is the process of monitoring and reviewing user-generated content to ensure it meets the guidelines and standards of a platform.
Monitoring user-generated content for inappropriate language, hate speech, or graphic images
Removing or flagging content that violates community guidelines
Providing feedback to users on why their content was moderated
Ensuring a safe and respectful online environment for all users
Examples: Facebook moderating posts that contain viol...read more
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