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Tech Mahindra Non Voice Customer Care Executive Interview Questions, Process, and Tips
Top Tech Mahindra Non Voice Customer Care Executive Interview Questions and Answers
- Q1. Tell me about e-commerce?
- Q2. What is online shopping?
- Q3. What is bpo or customer service
Tech Mahindra Non Voice Customer Care Executive Interview Experiences
11 interviews found
Selected
I applied via Company Website and was interviewed in Jul 2024. There were 3 interview rounds.
Ideas sharing communication skills Improved
Ideas sharing understand the different type of people mindset
(6 Questions)
- Q1. About ur self and family background
- Q2. What is my job role
- Q3. What is my salary
- Q4. Job role and designation
- Q5. This work is conforatable or not
- Q6. Are u interested for working in this company
- Ans.
Yes, I am interested in working in this company.
I am excited about the opportunity to work in a customer care role.
I believe my skills and experience align well with the requirements of the position.
I am eager to contribute to the success of the company.
I am looking forward to being a part of a dynamic team and learning new things.
(2 Questions)
- Q1. Regards of bpo job for attending interview
- Q2. No i could did atten any interview before
(1 Question)
- Q1. I need attend interview in you company
(1 Question)
- Q1. This is one of the best company
(1 Question)
- Q1. If selected i will definitely do my best
Interview Preparation Tips
(2 Questions)
- Q1. Speak 2minutes in English
- Ans.
I will speak about my experience working in customer care and how I handle various customer queries.
Start by introducing myself and my role as a customer care executive
Discuss the importance of effective communication and problem-solving skills in customer care
Share a specific example of a challenging customer query I successfully resolved
Explain how I prioritize customer satisfaction and strive to exceed their expecta...
- Q2. Self introduction
Interview Preparation Tips
What people are saying about Tech Mahindra
Non Voice Customer Care Executive Interview Questions & Answers
Himavanth Yennu
posted on 19 Aug 2023
I applied via Naukri.com and was interviewed in Jul 2023. There were 3 interview rounds.
(2 Questions)
- Q1. Self introduction
- Q2. Complete experience
(2 Questions)
- Q1. Chat assessment
- Q2. Technical questions
Interview Preparation Tips
Tech Mahindra interview questions for designations
Selected
I was interviewed before Feb 2024.
(2 Questions)
- Q1. Introduction yourself
- Q2. Why want to join tech Mahindra
(3 Questions)
- Q1. What do u know about CCE
- Q2. What is bpo or customer service
- Q3. What is your weakness?
Interview Preparation Tips
Rahul Kumar
Selected
I applied via Naukri.com and was interviewed before Dec 2023. There were 3 interview rounds.
Normal question which should be asked in an aptitude test
(1 Question)
- Q1. Tell me about your self
(1 Question)
- Q1. Why should we hire you
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed before Dec 2023. There was 1 interview round.
(2 Questions)
- Q1. What are your hobbies?
- Q2. What is your expected salary range?
Interview Preparation Tips
- File Layout
I applied via Referral and was interviewed in May 2022. There were 2 interview rounds.
(1 Question)
- Q1. Tell me about yourself? What is your most memorable day? How did you spend your yesterday? Why do you want to come in BPO? What is your salary expectation?
(1 Question)
- Q1. Tell me about yourself? What is customer service? How will you handle an angry customer? What is the difference between good customer executive and great customer executive? If you don't have the answer of...
Interview Preparation Tips
- What is BPO
- Customer care executive
- How to handle customer
- Empathy
- Sympathy
- About company
I applied via Naukri.com and was interviewed in Mar 2022. There were 5 interview rounds.
(1 Question)
- Q1. Tell me something about yourself
(1 Question)
- Q1. Tell me something about women empowerment
(1 Question)
- Q1. A typing test is being conducted
(1 Question)
- Q1. A grammar test is being conducted
(1 Question)
- Q1. Live chat process is being conducted
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Jan 2022. There were 3 interview rounds.
(2 Questions)
- Q1. Tell me about your self
- Ans. Good afternoon sir First of all thank you for giving this opportunity to introduce myself .my name is Uday kumar from gannavaram prakash district.currently I am studying 3rd b.com computers . New coming to my family 3 numbers my father my mother was deid and my brother
- Q2. Do work others side and night shift?
(5 Questions)
- Q1. How can you about salary?
- Q2. Do you work any time?
- Q3. Tell me about e-commerce?
- Ans.
E-commerce refers to the buying and selling of goods and services over the internet.
E-commerce allows businesses to reach a global audience and operate 24/7.
Customers can browse and purchase products online, making it convenient and time-saving.
Popular e-commerce platforms include Amazon, eBay, and Alibaba.
Payment methods in e-commerce include credit/debit cards, digital wallets, and online banking.
E-commerce also incl...
- Q4. What is online shopping?
- Ans.
Online shopping is the process of purchasing goods or services over the internet.
Online shopping allows customers to browse and buy products or services from the comfort of their own homes.
Customers can compare prices, read reviews, and make purchases with just a few clicks.
Popular online shopping platforms include Amazon, eBay, and Alibaba.
Online shopping offers convenience, a wide range of options, and often lower pr...
- Q5. What is your short term goal?
- Ans. My short term goal is to get job too reputation company like you.
Interview Preparation Tips
- Coding
- Core Java
Tech Mahindra Interview FAQs
The duration of Tech Mahindra Non Voice Customer Care Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
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Tech Mahindra Non Voice Customer Care Executive Interview Process
based on 12 interviews
3 Interview rounds
- HR Round - 1
- One-on-one Round
- HR Round - 2
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Tech Mahindra Non Voice Customer Care Executive Reviews and Ratings
based on 22 reviews
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