Tech Mahindra Non Voice Customer Care Executive Interview Questions, Process, and Tips

Q1. Tell me about your self
Ans. Good afternoon sir First of all thank you for giving this opportunity to introduce myself .my name is Uday kumar from gannavaram prakash district.currently I am studying 3rd b.com computers . New coming to my family 3 numbers my father my mother was deid and my brother
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Q2. Do work others side and night shift?
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Q1. How can you about salary?
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Q2. Do you work any time?
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Q3. Tell me about e-commerce?
Ans. 
E-commerce refers to the buying and selling of goods and services over the internet.
• E-commerce allows businesses to reach a global audience and operate 24/7.

• Customers can browse and purchase products online, making it convenient and time-saving.

• Popular e-commerce platforms include Amazon, eBay, and Alibaba.

• Payment methods in e-commerce include credit/debit cards, digital wallets, and online banking.

• E-commerce also incl...read more
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Q4. What is online shopping?
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Online shopping is the process of purchasing goods or services over the internet.
• Online shopping allows customers to browse and buy products or services from the comfort of their own homes.

• Customers can compare prices, read reviews, and make purchases with just a few clicks.

• Popular online shopping platforms include Amazon, eBay, and Alibaba.

• Online shopping offers convenience, a wide range of options, and often lower pr...read more
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Q5. What is your short term goal?
Ans. My short term goal is to get job too reputation company like you.
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Ideas sharing communication skills Improved

Ideas sharing understand the different type of people mindset

Q1. About ur self and family background
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Q2. What is my job role
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Q3. What is my salary
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Q4. Job role and designation
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Q5. This work is conforatable or not
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Q6. Are u interested for working in this company
Ans. 
Yes, I am interested in working in this company.
• I am excited about the opportunity to work in a customer care role.

• I believe my skills and experience align well with the requirements of the position.

• I am eager to contribute to the success of the company.

• I am looking forward to being a part of a dynamic team and learning new things.
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Q1. Regards of bpo job for attending interview
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Q2. No i could did atten any interview before
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Q1. I need attend interview in you company
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Q1. This is one of the best company
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Q1. If selected i will definitely do my best
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Q1. Speak 2minutes in English
Ans. 
I will speak about my experience working in customer care and how I handle various customer queries.
• Start by introducing myself and my role as a customer care executive

• Discuss the importance of effective communication and problem-solving skills in customer care

• Share a specific example of a challenging customer query I successfully resolved

• Explain how I prioritize customer satisfaction and strive to exceed their expecta...read more
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Q2. Self introduction
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