Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Sykes Business Services Of India Team. If you also belong to the team, you can get access from here

Sykes Business Services Of India Verified Tick

Compare button icon Compare button icon Compare

Filter interviews by

Sykes Business Services Of India Customer Service Executive Interview Questions and Answers

Updated 25 Mar 2023

Sykes Business Services Of India Customer Service Executive Interview Experiences

7 interviews found

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I was interviewed in Feb 2023.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. 1. Tell about your self! 2. Where are you from? 3. Where did you get this job profile?
  • Ans. My name is Rakesh I'm 26 years old. I worked FMCG sales background and fashion apparels also in Big bazar.
  • Answered Anonymously
  • Q2. I'm from Mehdipatnam Hyderabad. I get the job details In YouTube channel.

Interview Preparation Tips

Interview preparation tips for other job seekers - I saw your job profile video on YouTube. I need to work with you.

I applied via Walk-in and was interviewed in Nov 2021. There were 6 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. Tell me about your self
  • Q2. Previous experience
  • Q3. What is your Education
  • Q4. Previous organisations experience
  • Q5. Why you left the organisation

Interview Preparation Tips

Interview preparation tips for other job seekers - You should be confident and assertive with your words when you speak 🗣

Customer Service Executive Interview Questions Asked at Other Companies

asked in Zomato
Q1. How u deal to the customer if he get non veg food instead of veg ... read more
asked in Zomato
Q2. How you deal to the customer if he complain that delivery boy thr ... read more
asked in iEnergizer
Q3. 3. What do you mean by Customer service? What is BPO?
Q4. What do you know about gold loans and How will you identify wheth ... read more
asked in Startek
Q5. If you will get a call and customer is very frustrated and then h ... read more
Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself.
Round 2 - Aptitude Test 
Round 3 - One-on-one 

I applied via Referral and was interviewed before Sep 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

They will give an assessment by giving situations like, what was your produest moment in your life, explain the best customer service you have ever got,how will you handle two works at the same time, what was the feedback given by your supervisor etc, you have to answer them in your own words

Round 3 - One-on-one 

(1 Question)

  • Q1. Tell me about your self, tell me about your previous job, why did you left your previous organisation what are your goals, why should we hire you, etc
Round 4 - Technical 

(1 Question)

  • Q1. Once again manager round goes he asks about self introduction, why should we hire you,etc similar to previous round

Interview Preparation Tips

Interview preparation tips for other job seekers - Just keep calm, be fluent in what you speak, dont be afraid of any round its very easy to crack

Sykes Business Services Of India interview questions for designations

 Customer Service Associate

 (4)

 Customer Service Representative

 (4)

 Customer Support Executive

 (2)

 Customer Care Executive

 (1)

 Customer Support

 (1)

 Customer Support Representative

 (1)

 Non Voice Customer Care Executive

 (2)

 BPO Executive

 (2)

I applied via Approached by Company and was interviewed before Aug 2021. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Just basic screening questions
Round 2 - Voice and accent 

(1 Question)

  • Q1. They will focus more on your the way you are pronouncing words and fillers in between of speech, dont fumble.
Round 3 - Behavioral 

(1 Question)

  • Q1. Will check for stability of how long you are going to stay.

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not fumble while giving interviews you can do it just have confidence in yourself.

I applied via Referral and was interviewed in Oct 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Tell me about yourself in hindi!

Interview Preparation Tips

Interview preparation tips for other job seekers - Everything was good ✌

Interview Questionnaire 

1 Question

  • Q1. Tell me about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Amazing experience

Interview questions from similar companies

I applied via Recruitment Consultant and was interviewed before Oct 2017. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. PI and Work Experience.

Interview Preparation Tips

Round: Resume Shortlist
Experience: Previous Work experience.

Round: Operations
Experience: Was asked to talk with operations manager.

General Tips: Be honest and work efficiently . To the point.
Skills: Communication, Communication, Communication And Confidence, Body Language, Presentation Skills, Decision Making Skills
Duration: <1 week

Interview Questionnaire 

1 Question

  • Q1. Basic questions like Name, Address, Birth date, qualification and work experience

Interview Preparation Tips

Round: V&A
Experience: Yes, i was fail in this round as i was not able to speak on call. i was understanding the question but was unable to answer.

Round: Manager round
Experience: Asked about me and then made some common questions that are often asks in interviews.


I applied via Referral and was interviewed before Mar 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Self and challenges that i did

Interview Preparation Tips

Interview preparation tips for other job seekers - NA

Sykes Business Services Of India Interview FAQs

How many rounds are there in Sykes Business Services Of India Customer Service Executive interview?
Sykes Business Services Of India interview process usually has 3 rounds. The most common rounds in the Sykes Business Services Of India interview process are One-on-one Round, HR and Resume Shortlist.
How to prepare for Sykes Business Services Of India Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Sykes Business Services Of India. The most common topics and skills that interviewers at Sykes Business Services Of India expect are Communication Skills and Customer Service.
What are the top questions asked in Sykes Business Services Of India Customer Service Executive interview?

Some of the top questions asked at the Sykes Business Services Of India Customer Service Executive interview -

  1. Will check for stability of how long you are going to st...read more
  2. They will focus more on your the way you are pronouncing words and fillers in b...read more
  3. I'm from Mehdipatnam Hyderabad. I get the job details In YouTube chann...read more

Tell us how to improve this page.

Sykes Business Services Of India Customer Service Executive Interview Process

based on 1 interview

Interview experience

4
  
Good
View more
Sykes Business Services Of India Customer Service Executive Salary
based on 258 salaries
₹1.5 L/yr - ₹4.2 L/yr
At par with the average Customer Service Executive Salary in India
View more details

Sykes Business Services Of India Customer Service Executive Reviews and Ratings

based on 54 reviews

3.1/5

Rating in categories

3.2

Skill development

2.9

Work-life balance

2.7

Salary

3.0

Job security

3.0

Company culture

2.8

Promotions

3.1

Work satisfaction

Explore 54 Reviews and Ratings
Customer Service Representative
367 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Customer Service Executive
258 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Senior Customer Service Representative
172 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Customer Service Associate
98 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Customer Care Executive
94 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Explore more salaries
Compare Sykes Business Services Of India with

Concentrix Corporation

3.8
Compare

Teleperformance

3.9
Compare

Wipro

3.7
Compare

Genpact

3.8
Compare
Did you find this page helpful?
Yes No
write
Share an Interview