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Sykes Business Services Of India Customer Service Executive Interview Questions and Answers

Updated 25 Mar 2023

7 interviews found

Sort by: Popular
Interview experience
4
Good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Not Selected

I was interviewed in Feb 2023.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. 1. Tell about your self! 2. Where are you from? 3. Where did you get this job profile?
  • Q2. I'm from Mehdipatnam Hyderabad. I get the job details In YouTube channel.

Interview Preparation Tips

Interview preparation tips for other job seekers - I saw your job profile video on YouTube. I need to work with you.

I applied via Walk-in and was interviewed in Nov 2021.

6 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - You should be confident and assertive with your words when you speak 🗣

3 Interview Rounds

1

HR Round (1 Question)

  • Q1. Tell me about yourself.
2

Aptitude Test Round

3

One-on-one Round

I applied via Referral and was interviewed before Sep 2021.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

Assignment Round

They will give an assessment by giving situations like, what was your produest moment in your life, explain the best customer service you have ever got,how will you handle two works at the same time, what was the feedback given by your supervisor etc, you have to answer them in your own words

3

One-on-one Round (1 Question)

  • Q1. Tell me about your self, tell me about your previous job, why did you left your previous organisation what are your goals, why should we hire you, etc
4

Technical Round (1 Question)

  • Q1. Once again manager round goes he asks about self introduction, why should we hire you,etc similar to previous round

Interview Preparation Tips

Interview preparation tips for other job seekers - Just keep calm, be fluent in what you speak, dont be afraid of any round its very easy to crack

Sykes Business Services Of India interview questions for designations

 Customer Service Associate

 (4)

 Customer Service Representative

 (4)

 Customer Support Executive

 (3)

 Customer Care Executive

 (1)

 Customer Support

 (1)

 Customer Support Representative

 (1)

 Non Voice Customer Care Executive

 (2)

 BPO Executive

 (2)

Customer Service Executive Interview Questions

user image Muddam Sai Kumar

posted on 8 Aug 2022

I applied via Approached by Company and was interviewed before Aug 2021.

3 Interview Rounds

1

HR Round (1 Question)

  • Q1. Just basic screening questions
2

Voice and accent Round (1 Question)

  • Q1. They will focus more on your the way you are pronouncing words and fillers in between of speech, dont fumble.
3

Behavioral Round (1 Question)

  • Q1. Will check for stability of how long you are going to stay.

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not fumble while giving interviews you can do it just have confidence in yourself.

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Amazing experience

I applied via Referral and was interviewed in Oct 2020.

5 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Everything was good ✌

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Nov 2024.

4 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Basic introduction
  • Q2. About experience
2

One-on-one Round (1 Question)

  • Q1. Basic introduction and experiences
3

One-on-one Round (1 Question)

  • Q1. Basic introduction and experience
4

Versant  round Round (1 Question)

  • Q1. Basic Aptitude test reasoning maths ,basic english grammer voice speaking and pronounciation and English typing and mail writing

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare basic Genrally asked interview question Specially your intro and experiences, your family background
Interview experience
3
Average
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Nov 2024.

6 Interview Rounds

1

HR Round (1 Question)

  • Q1. Introduction and experience related questions (easy)
2

Assignment Round

Essay Writing on any specific topic like money, time.

3

Assignment Round

Amcat- Voice and chat rounds using different software

4

HR Round (1 Question)

  • Q1. HR- Chat on live meet
5

Typing Test Round (1 Question)

  • Q1. Manager Round with operations team member
6

HR Round (1 Question)

  • Q1. Final HR round for salary and documents

Interview Preparation Tips

Interview preparation tips for other job seekers - Typing text to check your typing speed
Interview experience
3
Average
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
No response

I applied via Referral and was interviewed in Sep 2024.

2 Interview Rounds

1

One-on-one Round (2 Questions)

  • Q1. What is your favorite season and why?
  • Q2. Which movie is your favorite and why
2

Assignment Round

It was a typing test on a computer

Sykes Business Services Of India Interview FAQs

How many rounds are there in Sykes Business Services Of India Customer Service Executive interview?
Sykes Business Services Of India interview process usually has 3 rounds. The most common rounds in the Sykes Business Services Of India interview process are One-on-one Round, HR and Resume Shortlist.
How to prepare for Sykes Business Services Of India Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Sykes Business Services Of India. The most common topics and skills that interviewers at Sykes Business Services Of India expect are Communication Skills and Customer Service.
What are the top questions asked in Sykes Business Services Of India Customer Service Executive interview?

Some of the top questions asked at the Sykes Business Services Of India Customer Service Executive interview -

  1. Will check for stability of how long you are going to st...read more
  2. They will focus more on your the way you are pronouncing words and fillers in b...read more
  3. I'm from Mehdipatnam Hyderabad. I get the job details In YouTube chann...read more

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People are getting interviews through

based on 4 Sykes Business Services Of India interviews
Referral
WalkIn
50%
25%
25% candidates got the interview through other sources.
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Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Sykes Business Services Of India Customer Service Executive Salary
based on 255 salaries
₹1.5 L/yr - ₹4.2 L/yr
At par with the average Customer Service Executive Salary in India
View more details

Sykes Business Services Of India Customer Service Executive Reviews and Ratings

based on 55 reviews

3.0/5

Rating in categories

3.2

Skill development

2.9

Work-Life balance

2.7

Salary & Benefits

3.0

Job Security

3.0

Company culture

2.8

Promotions/Appraisal

3.1

Work Satisfaction

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