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3.4

based on 688 Reviews

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Sykes Business Services Of India Customer Service Executive Reviews

based on 54 reviews
Updated 30 Sep, 2024

Overall Rating

3.0/5
How AmbitionBox ratings work?

Category Ratings

3.1

Job Security

3.1

Skill development

3.0

Company culture

3.0

Work Satisfaction

2.9

Work-Life balance

2.8

Promotions/Appraisal

2.7

Salary & Benefits

Top Mentions in Sykes Business Services Of India Customer Service Executive Reviews

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Discover interview dos and don'ts from real experiences

People also ask about Sykes Business Services Of India's Customer Service Executives

Is Sykes Business Services Of India a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.0 out of 5 from over 54 employee reviews, it's clear that most customer service executives have an average experience working at Sykes Business Services Of India. Job Security holds the highest rating at 3.1, while salary & benefits is rated the lowest amongst all factors at 2.7. Read reviews about job security and salary & benefits on AmbitionBox.
Does Sykes Business Services Of India pay their Customer Service Executives well?
According to AmbitionBox reviews, Sykes Business Services Of India customer service executives rate their salary and benefits at 2.7 out of 5, based on 54 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Sykes Business Services Of India's customer service executives salaries here and to read reviews specifically about salary and benefits at Sykes Business Services Of India for customer service executives, click here.
How is the work culture at Sykes Business Services Of India for Customer Service Executives?
Work culture at Sykes Business Services Of India for customer service executives is rated 3.0 out of 5 by 54 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Sykes Business Services Of India for customer service executives, click here.
How is the job security at Sykes Business Services Of India for Customer Service Executives?
Based on 54 reviews on AmbitionBox, Sykes Business Services Of India's customer service executives rate job security at 3.1 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Sykes Business Services Of India for customer service executives, click here.

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Gender Based Ratings for Sykes Business Services Of India Customer Service Executive

based on 45 reviews
3.5
Rated by 16 Women

Rated 3.8 for Work Satisfaction and 3.7 for Company Culture

women
2.7
Rated by 29 Men

Rated 2.9 for Job Security and 2.7 for Skill Development

men

Working Days for Sykes Business Services Of India Customer Service Executive

based on 54 reviews
Rotational Shift
81%
Monday to Friday
17%
Monday to Saturday
2%

Work Timings for Sykes Business Services Of India Customer Service Executive

based on 54 reviews
Flexible timing
Strict (10.30pm - 7.30am)
Strict (8.30pm - 5.30am)
67%
3%
3%
27% employees reported other strict timings

Shift Timings for Sykes Business Services Of India Customer Service Executive

based on 54 reviews
Night shift
Day shift
55%
45%

Business Travel for Sykes Business Services Of India Customer Service Executive

based on 54 reviews
Within city
53%
No travel
47%
Sykes Business Services Of India Customer Service Executive Salary
based on 203 salaries
β‚Ή1.8 L/yr - β‚Ή4.6 L/yr
6% more than the average Customer Service Executive Salary in India
View more details
cab
Office cab/shuttle
17 total responses
freemeal
Free meal
10 total responses
healthInsurance
Health insurance
7 total responses
childCareBenefits
Child care facility
1 total response
+3 more benefits
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