Sykes Business Services Of India Customer Service Executive Reviews
based on 54 reviews
Updated 30 Sep, 2024
Overall Rating
3.0/5
How AmbitionBox ratings work?
Category Ratings
3.1
Job Security
3.1
Skill development
3.0
Company culture
3.0
Work Satisfaction
2.9
Work-Life balance
2.8
Promotions/Appraisal
2.7
Salary & Benefits
Sykes Business Services Of India is rated
3.0 out of 5 stars on
AmbitionBox, based on 54 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the companyβs work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Sykes Business Services Of India is rated
3.0 out of 5 stars on
AmbitionBox, based on 54 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the companyβs work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Sykes Business Services Of India Customer Service Executive Reviews
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54 reviews found
Sort by:
Popular
Customer Service Executive in
Hyderabad / Secunderabad
Full Time
Β Β·Β
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 30 Sep 2024
Likes
Nothing hr are worst they simply spoil your life plzz don't join this company
Dislikes
They will not give you relieving letter don't spoil your life and waste your experience I have worked for 18months with 1month notice period but nothing I have wasted my experience and again I have joined like fresher πππππππ plzz don't join here better you see another don't spoil your life requesting
Work Details
Work timings:Β Strict Timings
Work related travel:Β This job involves
Travel Within City.
Customer Service Executive in
Hyderabad / Secunderabad
Full Time
Β Β·Β
Operations Support Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 12 Sep 2023
Likes
The organization hired when there were no jobs in the market and supported many youngsters during the pandemic
Dislikes
Incentive Structure
Transport facility
Work Details
Work days:Β Rotational Shift
(Strict Timings)
Work related travel:Β This job involves
Travel Within City.
Customer Service Executive in
Hyderabad / Secunderabad
Full Time
Β Β·Β
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 20 Sep 2023
Likes
Vamshi krishna boini is the best manager in sykes
Dislikes
Ramji is one of the worst managers I have ever seen and anitha priya from Quality department is one of the lady who uses her position and take personal revenges on people and ruin them by ramji's help. They both learn what professional life is and how it works
Work Details
Work days:Β Rotational Shift
(Strict Timings)
Work related travel:Β This job involves
Travel Within City.
Customer Service Executive in
Hyderabad / Secunderabad
Full Time
Β Β·Β
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 08 May 2023
Likes
There is nothing much to like about this company other than people who you work with
Dislikes
Salary Issue work pressure, Hell Lot Of Inbound calling
Work Details
Work days:Β Rotational Shift
(Flexible Timings)
Work related travel:Β This is a desk job.
Customer Service Executive in
Hyderabad / Secunderabad
Full Time
Β Β·Β
Banking Operations Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 05 Jul 2023
Likes
Salary on time
Dislikes
No fun nothing only work
Work Details
Work days:Β Rotational Shift
(Strict Timings)
Work related travel:Β This job involves
Travel Within City.
Customer Service Executive in
Hyderabad / Secunderabad
Full Time
Β Β·Β
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
4.0
Work-Life Balance
posted on 29 Jul 2023
Likes
Work life balance and company culture
Dislikes
No job security and skill development
Customer Service Executive in
Hyderabad / Secunderabad
Full Time
Β Β·Β
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
1.0
Work-Life Balance
posted on 19 Apr 2023
Likes
Na
Dislikes
Working hours and cabs are not proper
Work Details
Work days:Β Rotational Shift
(Strict Timings)
Work related travel:Β This is a desk job.
You are reading trusted reviews. Keep reading to find out more about
Sykes Business Services Of India.
Customer Service Executive in
Hyderabad / Secunderabad
Full Time
Β Β·Β
Software Development Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 29 Oct 2022
Likes
Will get early promotions.
Dislikes
Politics is everywhere.
Work Details
Work timings:Β Flexible Timings
Work related travel:Β This job involves
Travel Within City.
Customer Service Executive in
Hyderabad / Secunderabad
Full Time
Β Β·Β
Customer Service Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 26 Sep 2022
Likes
They never loose an employee who works hard
Dislikes
They give the best nothing to dislike
Work Details
Work days:Β Rotational Shift
(Flexible Timings)
Work related travel:Β This is a desk job.
Customer Service Executive in
Hyderabad / Secunderabad
Full Time
Β Β·Β
Yaua Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 31 May 2022
Likes
Management is not good need to be changed
Dislikes
GJaa
Work Details
Work timings:Β Strict Timings
Customer Service Executive in
Hyderabad / Secunderabad
Full Time
Β Β·Β
Quality Assurance and Testing Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 09 Apr 2021
Likes
Best work culture with lot of support and guidance. The management, staff will guide and take stand in each and every step. Obviously company policies, job security, hikes, appraisals everything is perfect. Happy to work here πππ
Dislikes
Job location, yes this is the only concern i have about. As for the day shift cabs facility will not be there. So want support on this.
Work Details
Work life is very much interesting and i always get engaged with the work. Struggling ofcourse it will be at every work place. But here the staff supports alot and helps in every queries
Work days:Β Rotational Shift
(Flexible Timings)
Work related travel:Β This is a desk job.
Employee Benefits
Allowance
Customer Service Executive in
Hyderabad / Secunderabad
Full Time
Β Β·Β
IT Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 Apr 2021
Likes
This is my first MNC i hvae seen till now. The management is awasome and friendly security service and now issues with the policies and the ambience is well and good they celebrate each and every festivals and obviously will get goodies and lots of fun time and the best part is the work culture is good no matter what ever you can work peace fully with sykes.
Thanks sykes indai
Dislikes
No dislike from my end
Work Details
No work load no management pressure you can work peace.fully with sykes love sykes india
Work days:Β Monday to Friday
(Flexible Timings)
Work related travel:Β This is a desk job.
Customer Service Executive in
Hyderabad / Secunderabad
Full Time
Β Β·Β
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 08 Dec 2020
Likes
Nothing
Dislikes
Everything
Customer Service Executive in
Uppal
Full Time
Β Β·Β
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 24 Apr 2023
Likes
Collegues were fun
Dislikes
Rotational shift. Donβt know when to sleep when to wake, cannot have a fixed routine
Work Details
Work policy:
2 days/week from office
Work days:Β Rotational Shift
(Flexible Timings)
Work related travel:Β This is a desk job.
Customer Service Executive in
Hyderabad / Secunderabad
Full Time
Β Β·Β
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 02 Apr 2021
Likes
Sykes is family. Every year bonus with lot of IJP to get a designation.
Dislikes
No gaming zone!
Work Details
The job is quite intresting with lots of training to cope of with the business standards as per the client expectation.
Work days:Β Rotational Shift
(Flexible Timings)
Work related travel:Β This is a desk job.
Customer Service Executive in
Hyderabad / Secunderabad
Full Time
Β Β·Β
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 14 Aug 2021
Likes
Every thing is good
Dislikes
No Dislikes
Work Details
Work timings:Β Flexible Timings
Customer Service Executive in
nanakramguda
Full Time
Β Β·Β
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 10 Feb 2023
Likes
Support for freshers and learning different .
Friendly environment
Dislikes
Work life balance .
Work Details
Work days:Β Rotational Shift
(Flexible Timings)
Work related travel:Β This job involves
Travel Within City.
Customer Service Executive in
Hyderabad / Secunderabad
Customer Support Department
3.0
Overall Rating
3.0
Category Ratings
5.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 28 Jun 2022
Likes
The team leads are very good and supportive the environment and People are really good.
Dislikes
The management is very bad and they deduct few extra deductions for no reason and problem solving is worst in the management
Work Details
Good
Work days:Β Rotational Shift
(Flexible Timings)
Work related travel:Β This job involves
Travel Within City.
Customer Service Executive (working remotely)
Customer Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 01 Jun 2022
Likes
The company is vv good in work and it's my dream and i feel very happy to say that iam working in this company
Dislikes
I feel happy in a good company and
I also make money
Work Details
Work days:Β Rotational Shift
(Flexible Timings)
Work related travel:Β This job involves
Travel Within City.
Customer Service Executive in
Hyderabad / Secunderabad
Customer Service Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 17 Feb 2022
Likes
If some one is joining this organization then it is the biggest mistake ever!! Trust me you will curse your self!! Thereβs no job security, no proper shifts, no care for employees and the most important there is no respect for employees.. waste of time no professionalism in this organization!!
People also ask about Sykes Business Services Of India's Customer Service Executives
Is Sykes Business Services Of India a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.0 out of 5 from over 54 employee reviews, it's clear that most customer service executives have an average experience working at Sykes Business Services Of India. Job Security holds the highest rating at 3.1, while salary & benefits is rated the lowest amongst all factors at 2.7. Read reviews about job security and salary & benefits on AmbitionBox.
Does Sykes Business Services Of India pay their Customer Service Executives well?
According to AmbitionBox reviews, Sykes Business Services Of India customer service executives rate their salary and benefits at 2.7 out of 5, based on 54 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Sykes Business Services Of India's customer service executives salaries here and to read reviews specifically about salary and benefits at Sykes Business Services Of India for customer service executives, click here.
How is the work culture at Sykes Business Services Of India for Customer Service Executives?
Work culture at Sykes Business Services Of India for customer service executives is rated 3.0 out of 5 by 54 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Sykes Business Services Of India for customer service executives, click here.
How is the job security at Sykes Business Services Of India for Customer Service Executives?
Based on 54 reviews on AmbitionBox, Sykes Business Services Of India's customer service executives rate job security at 3.1 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Sykes Business Services Of India for customer service executives, click here.
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