Sykes Business Services Of India Customer Support Representative Reviews
based on 11 reviews
Updated 12 Feb, 2024
Overall Rating
3.6/5
How AmbitionBox ratings work?
Category Ratings
3.5
Work Satisfaction
3.4
Skill development
3.4
Salary & Benefits
3.2
Company culture
3.2
Work-Life balance
2.9
Promotions/Appraisal
2.6
Job Security
Sykes Business Services Of India is rated
3.6 out of 5 stars on
AmbitionBox, based on 11 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Sykes Business Services Of India is rated
3.6 out of 5 stars on
AmbitionBox, based on 11 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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11 reviews found
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Popular
Customer Support Representative in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 12 Mar 2023
Likes
Your salary will get credited on time inka things is what the tune I’ve loved here nothing else!
Dislikes
One of the most n worst atmosphere I’ve seen on site don’t know how it’ll be if it’s WFH
Much politics are being.
they can’t even provide you a coffee machine though you are working in night shifts
Work Details
Work days: Rotational Shift
(Strict Timings)
Customer Support Representative in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 02 Jul 2023
Likes
Everything is just good like a dream.
Dislikes
Nothing
Work Details
Work policy:
There will be weekend shift wher we neet to on weekensp and from.the rest week days we'll have weekoff
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Similar companies for Customer Support Representative
Customer Support Representative in
Hyderabad / Secunderabad
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 01 Mar 2023
Likes
Attractive Package for freshers
Dislikes
Communication gap between agents and hr team
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Representative in
Hyderabad / Secunderabad
Full Time
·
Kokapet Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
2.0
Job Security
5.0
Work-Life Balance
posted on 22 Apr 2022
Likes
Very friendly environment to work. Good incentive structure will be there and High possibilities to get ijps
Dislikes
Termination policy is very high here. Just a small escalation from you leads to termination.
Work Details
Good
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Representative in
Hyderabad / Secunderabad
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 23 Mar 2023
Likes
Nothing to like about
Dislikes
Disgusting workplace
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Representative in
Hyderabad / Secunderabad
Business Process Outsourcing Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 01 Apr 2022
Likes
Someone can join company only if they are fresher Or in need of urgent money (if they are not getting any other offer)
Company as a whole sucks... Especially the HR's
There is no job security... They might fire you on the silliest reasons.
There is no standard policy to follow..... Hr behaves depending on how good you l*ick their shoes.
Pay is really low..... You can only learn one thing here and that's politics....Read More
Dislikes
No timely payments, no encouragement or value for the skills you bring in.
Work Details
Work days: Rotational Shift
(Strict Timings)
Customer Support Representative in
Hyderabad / Secunderabad
Backened Process Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 27 Mar 2022
Likes
It was quiet a good experience
Dislikes
The staff always showed up the corporate politics Bcuz of which there was not growth for the hardwork that we do
Work Details
The struggle everyday is real
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
You are reading trusted reviews. Keep reading to find out more about
Sykes Business Services Of India.
Customer Support Representative in
Hyderabad / Secunderabad
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 22 Apr 2021
Likes
Nothing is nice in this company.
Dislikes
Worst place I have ever worked. It was a nightmare for me for 2 and half years. Especially with my managers the Great Md Azhar and Chitra Munjal. They are very very worst managers. Promoted me as level 2 and promised me for 6 mnths probation. After 9 months of my work, even after my excellent work. I didn't get any response of promotion letter. So I thought of leaving the company by asking result of my hard work and they gave me level 1 papers saying you have not completed 1year...such cruel people. Worst people, Worst HR. Loretta and sachin. They play great politics more than a worst politician. Overall very very very bad experience at that filthy company. Happy that I'm out of it....Read More
Work Details
Worst... Was unable to balance personal and professional life.. Bcoz work is to money ratio is less and lots of free over time