Sykes Business Services Of India Senior Customer Service Representative Reviews
based on 38 reviews
Updated 20 Sep, 2024
Overall Rating
3.4/5
How AmbitionBox ratings work?
Category Ratings
3.3
Work-Life balance
3.2
Skill development
3.2
Company culture
3.1
Job Security
3.1
Work Satisfaction
3.1
Salary & Benefits
2.9
Promotions/Appraisal
Sykes Business Services Of India is rated
3.4 out of 5 stars on
AmbitionBox, based on 38 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Sykes Business Services Of India is rated
3.4 out of 5 stars on
AmbitionBox, based on 38 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Sykes Business Services Of India Senior Customer Service Representative Reviews
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38 reviews found
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Popular
Senior Customer Service Representative in
Hyderabad / Secunderabad
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 20 Sep 2024
Likes
Working
Dislikes
No dislikes every think I like
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Representative in
Hyderabad / Secunderabad
Full Time
·
HR Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 06 Nov 2023
Likes
Many good people and many talented people
Dislikes
Office politics
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Similar companies for Senior Customer Service Representative
Senior Customer Service Representative in
Hyderabad / Secunderabad
Full Time
·
Sales Support & Operations Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 26 Sep 2023
Likes
Employment working partnership
Dislikes
Work management, team work is worst
Senior Customer Service Representative in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 14 Feb 2023
Likes
Best in corporate values in employment.
Dislikes
Influenced by the partiality rather than quality
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Service Representative in
Hyderabad / Secunderabad
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 30 Jun 2022
Likes
Gift hampers
Dislikes
No hike... Compromised growth
Work Details
Work days: Monday to Friday
Senior Customer Service Representative in
Uppal
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 03 Apr 2022
Likes
The Company is very good in work culture, Both Managers and Team Leaders were very helpful and they will give respect to the agents and give preferences in the shifts and in week-offs. Work environment was very good.
Dislikes
The one thing was incentives and benefits will not be on time and less response from payroll team regarding the salary queries and less training sessions after post-job.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Representative in
Hyderabad / Secunderabad
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 21 Apr 2022
Likes
Very worst company one should work for delivery executive job rather than this lock up, very worst and pathetic management the senior HR Shirley she is a worst lady she has no knowledge how to deal with issues every second she threate wil terminate you and the transportation is awqqqq awqqq nobody bothers to shedule tye cabs they shuffle in wrong cabs and tell us to leave into another they commit to work for 5 days and 2 days off but after joining they say 6 day working as it is a mandatory OT, the slary will never come on time he'll of deductions they make if we not opt the cab, I've many more things to say about this company but pls pls pls pls don't join this company I have no word to talk more....Read More
Dislikes
Please read the above note
Work Details
Worst
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Service Representative in
Kokapet
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 26 Jan 2023
Likes
Work culture
Dislikes
Firing employees for silly reason
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Representative in
Hyderabad / Secunderabad
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 29 Jun 2022
Likes
Good company and good management.
Work Details
Excellent
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Representative in
United states
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 07 Apr 2022
Likes
A very good company to boost your career.
Dislikes
Don't know 😕
Work Details
Overall 👍 good
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Representative in
Hyderabad / Secunderabad
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 02 Feb 2022
Likes
Nothing is better there and feeling glad to leave the organisation. Thank you!
Dislikes
Bad work environment, bad work culture and worst management. Thank you!!
Work Details
Not so good
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Service Representative in
Gachibowli
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 24 Apr 2022
Likes
It's a very good company
Dislikes
There are No dislikes
Work Details
Work days: Monday to Friday
(Flexible Timings)
Senior Customer Service Representative in
Hyderabad / Secunderabad
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 12 Apr 2022
Likes
Learning environment
Dislikes
Shifts
Work Details
Growing place
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Representative in
Hyderabad / Secunderabad
People also ask about Sykes Business Services Of India's Senior Customer Service Representatives
Is Sykes Business Services Of India a good place to work for Senior Customer Service Representatives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.4 out of 5 from over 38 employee reviews, it's clear that most senior customer service representatives have an average experience working at Sykes Business Services Of India. Work-Life balance holds the highest rating at 3.3, while career growth is rated the lowest amongst all factors at 2.9. Read reviews about work-life balance and career growth on AmbitionBox.
Does Sykes Business Services Of India pay their Senior Customer Service Representatives well?
According to AmbitionBox reviews, Sykes Business Services Of India senior customer service representatives rate their salary and benefits at 3.1 out of 5, based on 38 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Sykes Business Services Of India's senior customer service representatives salaries here and to read reviews specifically about salary and benefits at Sykes Business Services Of India for senior customer service representatives, click here.
How is the work culture at Sykes Business Services Of India for Senior Customer Service Representatives?
Work culture at Sykes Business Services Of India for senior customer service representatives is rated 3.2 out of 5 by 38 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Sykes Business Services Of India for senior customer service representatives, click here.
How is the job security at Sykes Business Services Of India for Senior Customer Service Representatives?
Based on 38 reviews on AmbitionBox, Sykes Business Services Of India's senior customer service representatives rate job security at 3.1 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Sykes Business Services Of India for senior customer service representatives, click here.
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