Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Sykes Business Services Of India Team. If you also belong to the team, you can get access from here
3.4

based on 688 Reviews

Filter reviews by

Sykes Business Services Of India Senior Customer Service Representative Reviews

based on 4 reviews
Updated 26 Jan, 2023

Overall Rating

3.4/5
How AmbitionBox ratings work?

Category Ratings

3.3

Work-Life balance

3.2

Skill development

3.2

Company culture

3.1

Job Security

3.1

Work Satisfaction

3.1

Salary & Benefits

2.9

Promotions/Appraisal

Top Mentions in Sykes Business Services Of India Senior Customer Service Representative Reviews

4 reviews found for "work culture"

Return to all reviews

People also ask about Sykes Business Services Of India's Senior Customer Service Representatives

Is Sykes Business Services Of India a good place to work for Senior Customer Service Representatives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.4 out of 5 from over 4 employee reviews, it's clear that most senior customer service representatives have an average experience working at Sykes Business Services Of India. Work-Life balance holds the highest rating at 3.3, while career growth is rated the lowest amongst all factors at 2.9. Read reviews about work-life balance and career growth on AmbitionBox.
Does Sykes Business Services Of India pay their Senior Customer Service Representatives well?
According to AmbitionBox reviews, Sykes Business Services Of India senior customer service representatives rate their salary and benefits at 3.1 out of 5, based on 4 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Sykes Business Services Of India's senior customer service representatives salaries here and to read reviews specifically about salary and benefits at Sykes Business Services Of India for senior customer service representatives, click here.
How is the work culture at Sykes Business Services Of India for Senior Customer Service Representatives?
Work culture at Sykes Business Services Of India for senior customer service representatives is rated 3.2 out of 5 by 4 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Sykes Business Services Of India for senior customer service representatives, click here.
How is the job security at Sykes Business Services Of India for Senior Customer Service Representatives?
Based on 4 reviews on AmbitionBox, Sykes Business Services Of India's senior customer service representatives rate job security at 3.1 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Sykes Business Services Of India for senior customer service representatives, click here.

Tell us how to improve this page.

Gender Based Ratings for Sykes Business Services Of India Senior Customer Service Representative

based on 35 reviews
3.4
Rated by 16 Women

Rated 3.3 for Skill Development and 3.3 for Company Culture

women
3.4
Rated by 19 Men

Rated 3.5 for Work-Life Balance and 3.4 for Job Security

men

Working Days for Sykes Business Services Of India Senior Customer Service Representative

based on 38 reviews
Monday to Friday
52%
Rotational Shift
39%
Other
6%
Monday to Saturday
3%

Work Timings for Sykes Business Services Of India Senior Customer Service Representative

based on 38 reviews
Flexible timing
Strict (5.30pm - 2.30am)
Strict (6.30pm - 4am)
69%
8%
4%
19% employees reported other strict timings

Shift Timings for Sykes Business Services Of India Senior Customer Service Representative

based on 38 reviews
Night shift
Day shift
75%
25%

Business Travel for Sykes Business Services Of India Senior Customer Service Representative

based on 38 reviews
No travel
62%
Within city
38%
At par with the average Senior Customer Service Representative Salary in India
View more details
cab
Office cab/shuttle
6 total responses
freemeal
Free meal
5 total responses
onsite
International/On-site exposure
2 total responses
healthInsurance
Health insurance
6 total responses
+5 more benefits
Compare Sykes Business Services Of India with

Concentrix Corporation

3.8
Compare

Teleperformance

3.9
Compare

Wipro

3.7
Compare

Genpact

3.9
Compare

Calculate your in-hand salary

Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and get your in-hand salary
write
Rate your company