Sykes Business Services Of India Customer Care Executive Reviews
based on 16 reviews
Updated 9 May, 2024
Overall Rating
2.6/5
How AmbitionBox ratings work?
Category Ratings
3.0
Skill development
2.9
Work Satisfaction
2.8
Salary & Benefits
2.8
Work-Life balance
2.6
Job Security
2.5
Company culture
2.5
Promotions/Appraisal
Sykes Business Services Of India is rated
2.6 out of 5 stars on
AmbitionBox, based on 16 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Sykes Business Services Of India is rated
2.6 out of 5 stars on
AmbitionBox, based on 16 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Sykes Business Services Of India Customer Care Executive Reviews
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16 reviews found
Sort by:
Popular
Customer Care Executive in
Hyderabad / Secunderabad
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 09 May 2024
Likes
Nothing to like
Dislikes
Shithol company
Work Details
Work days: Rotational Shift
(Strict Timings)
Customer Care Executive in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 02 Feb 2023
Likes
The only good part of the organisation is HR, they do support and understand.
Dislikes
I had a interview, and surprisingly I never had salary discussion part with any HR at all they just send me offer letter if I call to discuss they have no time. Alright and they don't allow any gadgets on floor but have no lockers as log outs reserve the lockers for the whole and organisation do nothing on it. Coming to the cultureas it's fine for now. But they give false hopes and fool here which just give false statements which they change it later. And having good amount of experience at work previously, here they pay me less than my previous ctc and in hand. They said something and I get something else. In span of two months this all I could experience....Read More
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 12 Jan 2022
Likes
Good work environment and culture
Dislikes
Salary is a big concerned.
Work Details
The job is quite intresting
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Hyderabad / Secunderabad
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 19 Feb 2023
Likes
Nothing
Dislikes
They need to remove Hr Sachin, he is an idiot and tries to act like a wise men
Work Details
Work days: Rotational Shift
(Strict Timings)
Customer Care Executive in
nanakaramguda
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 19 Feb 2023
Likes
The process if great and the timigs are good its just the office poltics which i dont like
Dislikes
Although the process is amazing, they have one of the worst cab services even if you live near by the office, they just call you 2 or 3 hours prior to the shift timings and wake you up and after work the cab makes you wait for 2 hours and waste your time as there service is way to slow,just to reach home, one day i was sick and theydidnt care as i was a boy so they told me i have to come so i went to the office even after being sick.But when its a girl they do anything and just have different attitube. These people are so gender biased. When i went to security and asked for the tablet he was like go and say your TL to send a mail then only i will give you the tablets i was like whattttt then i offered him some money and then also he didnt give me the tablets they dont even care even if you die unless you an girl. they wont say the girls anything and just be so sweet to them and flirt around as well they even let them do what evrry they like or sleep aound in the login hours as well. The policies of the company is also the worst ans then the poltics too most of the floor is filled with telugu people there mentality is like telugu desham mana desham and when it comes to the ac they will just torture you by turning it off in between as if they are have money problem and when you go to the security to turn on the ac they will say will do and yet nothing happens. Evene if they turn on the ac its set to 23 or more and the floor is filled with the people due to which i feel like i am in desert. Too much office poltics if your not a telugu person then they just dont care about you and they will torture you so bad by targeting you even after you dont do anything and then when you being straight forward then they get annoyed and then play around with you giving warning forceing you into which you didnt do. If your a telugu person then you have the best opportunities here it might be a us process international but in real they hardly know to talk english and even the quality analysis english is the worst and i wounder how they got to such post strange. Telugu people can do anythinf such as aux manipulation takes so many leaves and yet its get adjusted and where as with other people they dont even care and they dodnt even adjust for them. If you aint telugu person they will play around with you saying should i put an mail to client saying this warning that fake warnings. people telugu people play around with aux taking more than 3 brakes more than one hour and taking 5 or more short breaks more than 30 minutes and when you complain they just fool you around by giving excuses we have told them this that but for some non telugu people they have given warning email just because they did it ones and here these people do it all the time such cheap atmosphere and mentality of the people here and then there is a guy whose name is prakash his role is quality analyst but he acts as if he is the client of the company he simply comes and pokes around and then if your straight forward to his face then he will get jealous and say you. you were this that blah blah but in fact he was the one or else he will just come around poke you and misuse his power by saying should i send you a warning letter as this job is our lively we stay quite even though its not our mistake. i hope who ever the client is does something about this take the business away from them as they are just misusing the client business and money people around there have so 3rd class mentality not all but most of them are they are good people too which are very less....Read More
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive (working remotely)
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 26 Mar 2023
Likes
I am eagerly waiting for this job
Dislikes
I still not get this job
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City, International Travel.
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Sykes Business Services Of India.
Customer Care Executive in
Hyderabad / Secunderabad
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 28 Mar 2022
Likes
Nothing
Dislikes
Worst HR Manager, Worst Management, Worst Culture, Best in Politics. They even eat your Sodexo amount. They remove you for not wearing mask. If you think to join this company you better stay unemployed. They'll make you do OT till you die. No 2 offs. They'll make you do OT from training itself. People like HR or Manager stay like boss.
Customer Care Executive in
Hyderabad / Secunderabad
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 25 Jul 2022
Likes
Iam so lucky and your job is excellent and super performance
Dislikes
I don't know
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Hyderabad / Secunderabad
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 04 Nov 2021
Likes
Sykes provide good facilities in company and company policies is very good
Work Details
Good
Work timings: Flexible Timings
Work related travel: This job involves
International Travel.
Customer Care Executive in
Hyderabad / Secunderabad
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 25 Oct 2021
Likes
Nothing...the hrs are completely irresponsible and careless.
Dislikes
Even after getting certified, they will not select you and tell you,you are on hold.
Work Details
Just spent our time and money but no results
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Hyderabad / Secunderabad
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 23 Jan 2021
Likes
Nothing...I can only say this is the worst company which I ever worked...Better to dont join here...Worst management..
Dislikes
To be honest, except office building.I didn't like anything...Worst Management, They will not pay salaries on time.. Incentives will pay at one time, over time dues on one time and salary one time...They will tell a different package and will pay different package... Seriously, worst ever...After 9 months of worst work, I left from the organization..Even though I didn't get my temporary reliving letter on time, after somany follow ups, they have forwarded me that, and its been 2 months still I didn't get my salary...Thank you so much for the worst experience guys...Better to avoid this company...Read More
Work Details
Worst company I have ever seen
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Care Executive in
Hyderabad / Secunderabad
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 17 Nov 2021
Likes
Overall a great company
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Hyderabad / Secunderabad
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 29 Mar 2021
Likes
Here the management is the best
Dislikes
There is nothing for disliking the company it is one of the best rapidly growing company in Hyderabad
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Customer Care Executive in
Hyderabad / Secunderabad
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
4.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 25 Sep 2021
Likes
Great team lead
Dislikes
Salary and HR team
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Care Executive in
Hyderabad / Secunderabad
People also ask about Sykes Business Services Of India's Customer Care Executives
Is Sykes Business Services Of India a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.6 out of 5 from over 16 employee reviews, it's clear that most customer care executives have a below average experience working at Sykes Business Services Of India. Skill development holds the highest rating at 3.0, while career growth is rated the lowest amongst all factors at 2.5. Read reviews about skill development and career growth on AmbitionBox.
Does Sykes Business Services Of India pay their Customer Care Executives well?
According to AmbitionBox reviews, Sykes Business Services Of India customer care executives rate their salary and benefits at 2.8 out of 5, based on 16 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Sykes Business Services Of India's customer care executives salaries here and to read reviews specifically about salary and benefits at Sykes Business Services Of India for customer care executives, click here.
How is the work culture at Sykes Business Services Of India for Customer Care Executives?
Work culture at Sykes Business Services Of India for customer care executives is rated 2.5 out of 5 by 16 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Sykes Business Services Of India for customer care executives, click here.
How is the job security at Sykes Business Services Of India for Customer Care Executives?
Based on 16 reviews on AmbitionBox, Sykes Business Services Of India's customer care executives rate job security at 2.6 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Sykes Business Services Of India. To read reviews about job security at Sykes Business Services Of India for customer care executives, click here.
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