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Sykes Business Services Of India

3.4

based on 702 Reviews

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Sykes Business Services Of India Customer Service Associate Reviews

Updated 17 Jan, 2025

Category Ratings

3.6

Company Culture

3.6

Job Security

3.6

Skill Development

3.5

Salary

3.5

Work-Life Balance

3.5

Work Satisfaction

3.3

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What employees say about Sykes Business Services Of India?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

62% employees reported

Flexible timing

55% employees reported

No travel

63% employees reported

View more detailed insights

Gender based rating

3.2

Rated by Women

12 reviews

3.7

Rated by Men

32 reviews

Sykes Business Services Of India is rated 3.4 out of 5 stars on AmbitionBox, based on 57 company reviews.This rating reflects an average employee experience, indicating moderate sa... Read more

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Top Mentions in Sykes Business Services Of India Customer Service Associate Reviews

Senior Management (17)

57 reviews found

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Customer Service Associate in Hyderabad / Secunderabad

Full Time

Non Voice Department

5.0

posted on 29 Jun 2022

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Read Sykes Business Services Of India Customer Service Associate Reviews based on locations

Customer Service Associate in Hyderabad / Secunderabad

Full Time

Customer Service Department

5.0

posted on 25 May 2022

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Sykes Business Services Of India.

Customer Service Associate in Hyderabad / Secunderabad

Full Time

Customer Success Department

5.0

posted on 02 Sep 2023

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Discover interview dos and don'ts from real experiences

Customer Service Associate in Hyderabad / Secunderabad

Full Time

Non Voice Department

5.0

posted on 09 Apr 2021

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Associate in Hyderabad / Secunderabad

Full Time

Voice / Blended Department

5.0

posted on 09 Apr 2021

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate in Hyderabad / Secunderabad

Business Process Outsourcing Department

4.0

posted on 09 Apr 2021

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Top trending discussions

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Tech lead - Tech Mahindra or IBM

I have 2 offers in same location : Need guidance to choose one 1) Tech Mahindra (U4) Fixed 23.9 Variable 2.6=26.5 No joining bonus Project details informed already 2)IBM(7B) Fixed 21.37 + Variable 0-10% Joining bonus is 1 lakh Your Responses and thoughts will be appreciated. Thank you

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HQ - Tampa, Florida, United States (USA)

BPO

10k-50k Employees (India)

Recruitment

People also ask about Sykes Business Services Of India's Customer Service Associates

Is Sykes Business Services Of India a good place to work for Customer Service Associates?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 57 employee reviews, it's clear that most customer service associates have an average experience working at Sykes Business Services Of India. Company culture holds the highest rating at 3.6, while career growth is rated the lowest amongst all factors at 3.3. Read reviews about company culture and on AmbitionBox.

Does Sykes Business Services Of India pay their Customer Service Associates well?

According to AmbitionBox reviews, Sykes Business Services Of India customer service associates rate their salary and benefits at 3.5 out of 5, based on 57 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Sykes Business Services Of India's customer service associates salaries here and to read reviews specifically about salary and benefits at Sykes Business Services Of India for customer service associates, click here .

How is the work culture at Sykes Business Services Of India for Customer Service Associates?

Work culture at Sykes Business Services Of India for customer service associates is rated 3.6 out of 5 by 57 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Sykes Business Services Of India for customer service associates, click here .

How is the job security at Sykes Business Services Of India for Customer Service Associates?

Based on 57 reviews on AmbitionBox, Sykes Business Services Of India's customer service associates rate job security at 3.6 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Sykes Business Services Of India. To read reviews about job security at Sykes Business Services Of India for customer service associates, click here .

Sykes Business Services Of India Customer Service Associate Reviews by Locations

Sykes Business Services Of India Customer Service Associate Hyderabad / Secunderabad Reviews

Sykes Business Services Of India Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 57 Sykes Business Services Of India reviews submitted by Sykes Business Services Of India employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Sykes Business Services Of India is the right c...