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3.4

based on 688 Reviews

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Sykes Business Services Of India Customer Service Associate Reviews

based on 56 reviews
Updated 26 Feb, 2024

Overall Rating

3.5/5
How AmbitionBox ratings work?

Category Ratings

3.6

Skill development

3.5

Job Security

3.5

Company culture

3.5

Salary & Benefits

3.4

Work-Life balance

3.4

Work Satisfaction

3.4

Promotions/Appraisal

Top Mentions in Sykes Business Services Of India Customer Service Associate Reviews

56 reviews found

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People also ask about Sykes Business Services Of India's Customer Service Associates

Is Sykes Business Services Of India a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.5 out of 5 from over 56 employee reviews, it's clear that most customer service associates have an average experience working at Sykes Business Services Of India. Skill development holds the highest rating at 3.6, while career growth is rated the lowest amongst all factors at 3.4. Read reviews about skill development and career growth on AmbitionBox.
Does Sykes Business Services Of India pay their Customer Service Associates well?
According to AmbitionBox reviews, Sykes Business Services Of India customer service associates rate their salary and benefits at 3.5 out of 5, based on 56 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Sykes Business Services Of India's customer service associates salaries here and to read reviews specifically about salary and benefits at Sykes Business Services Of India for customer service associates, click here.
How is the work culture at Sykes Business Services Of India for Customer Service Associates?
Work culture at Sykes Business Services Of India for customer service associates is rated 3.5 out of 5 by 56 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Sykes Business Services Of India for customer service associates, click here.
How is the job security at Sykes Business Services Of India for Customer Service Associates?
Based on 56 reviews on AmbitionBox, Sykes Business Services Of India's customer service associates rate job security at 3.5 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Sykes Business Services Of India for customer service associates, click here.

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Gender Based Ratings for Sykes Business Services Of India Customer Service Associate

based on 43 reviews
3.2
Rated by 12 Women

Rated 3.2 for Skill Development and 3.0 for Company Culture

women
3.5
Rated by 31 Men

Rated 3.7 for Job Security and 3.6 for Skill Development

men

Working Days for Sykes Business Services Of India Customer Service Associate

based on 56 reviews
Rotational Shift
62%
Monday to Friday
32%
Other
4%
Alternate Saturday off
2%

Work Timings for Sykes Business Services Of India Customer Service Associate

based on 56 reviews
Flexible timing
Strict (5.30pm - 2.30am)
Strict (10am - 7pm)
55%
12%
9%
24% employees reported other strict timings

Shift Timings for Sykes Business Services Of India Customer Service Associate

based on 56 reviews
Night shift
Day shift
53%
47%

Business Travel for Sykes Business Services Of India Customer Service Associate

based on 56 reviews
No travel
63%
Within city
35%
International travel
2%
Sykes Business Services Of India Customer Service Associate Salary
based on 104 salaries
₹1.6 L/yr - ₹3.8 L/yr
At par with the average Customer Service Associate Salary in India
View more details
cab
Office cab/shuttle
16 total responses
freemeal
Free meal
9 total responses
healthInsurance
Health insurance
8 total responses
meal
Cafeteria
22 total responses
+2 more benefits
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