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Filter reviews by WNS Customer Service Associate Reviews
Overall Rating
based on 70
reviews
What employees say about WNS?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
54% employees reported
Flexible timing
54% employees reported
No travel
82% employees reported
View more detailed insights
Gender based rating
Rated by Women
25 reviews
Rated by Men
39 reviews
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in WNS Customer Service Associate Reviews
70 reviews found
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What people are saying about WNS
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a senior associate
3d
Offer Letter
Hi Folks,
I am Working in capgemini and getting 4.2LPA with variable.
Holding 3 offers for RTR profile with having
3 YOE.
1. WNS Sr. Associate -5.5 + 52K variable (WFO 5days)
2. Genpact MT- 5.5 + 10% Bonus (WFO or Hybrid)
3. Quattro Sr. Accountant - 6.6 Fixed (Remotely)
Which one should I choose?
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People also ask about WNS's Customer Service Associates
Is WNS a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.3 out of 5 from over 70 employee reviews, it's clear that most customer service associates have an average experience working at WNS.
Job security holds the highest rating at 3.7, while career growth is rated the lowest amongst all factors at 2.8.
Read reviews about
job security
and
career growth
on AmbitionBox.
Does WNS pay their Customer Service Associates well?
According to AmbitionBox reviews, WNS customer service associates rate their salary and benefits at 3.0 out of 5, based on 70 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about WNS's customer service associates salaries
here
and to read reviews specifically about salary and benefits at WNS for customer service associates,
click here
.
How is the work culture at WNS for Customer Service Associates?
Work culture at WNS for customer service associates is rated 3.0 out of 5 by 70 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at WNS for customer service associates,
click here
.
How is the job security at WNS for Customer Service Associates?
Based on 70 reviews on AmbitionBox, WNS's customer service associates rate job security at 3.7 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at WNS. To read reviews about job security at WNS for customer service associates,
click here
.
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16%
more
than the average Customer Service Associate Salary in India
View more details
Office cab/shuttle
5 total
responses
International/On-site exposure
2 total
responses
Free meal
1 total
response
Health insurance
3 total
responses
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