Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 7L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 8L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
- Gratuity calculator
  
  Check your gratuity amount
- HRA calculator
  
  Check how much of your HRA is tax-free
- Salary hike calculator
  
  Check your salary hike
Interviews
- Company interviews
  
  Read interviews for 1L+ companies
- Campus placements
  
  Interviews questions for 2K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

Add office photos

Employer? Claim Account for FREE

WNS

Compare

3.4

based on 12k Reviews

Video summary

Filter reviews by

Clear all

WNS Customer Service Associate Reviews

Updated 31 Jan, 2025

Overall Rating

3.3/5

based on 70 reviews

Rating distribution

27 (38.6%)

22 (31.4%)

10 (14.3%)

2 (2.9%)

9 (12.9%)

Category Ratings

3.7

Job security

3.6

Skill development

3.1

Work-life balance

3.0

Company culture

3.0

Salary

2.9

Work satisfaction

2.8

Promotions

What employees say about WNS?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

54% employees reported

Flexible timing

54% employees reported

No travel

82% employees reported

View more detailed insights

Gender based rating

3.2

Rated by Women

25 reviews

3.3

Rated by Men

39 reviews

Jobseekers also viewed

TCS Reviews

3.7

• 90.5k reviews

Infosys Reviews

3.6

• 39.7k reviews

HCLTech Reviews

3.5

• 36.4k reviews

Tech Mahindra Reviews

3.5

• 35.4k reviews

Cognizant Reviews

3.7

• 50.6k reviews

Accenture Reviews

3.8

• 56.9k reviews

Capgemini Reviews

3.7

• 42.1k reviews

IBM Reviews

4.0

• 22.2k reviews

Genpact Reviews

3.8

• 31.7k reviews

Teleperformance Reviews

3.9

• 30k reviews

Concentrix Corporation Reviews

3.8

• 26.6k reviews

iEnergizer Reviews

4.6

• 22.6k reviews

Infosys BPM Reviews

3.6

• 9.9k reviews

Conneqt Business Solutions Reviews

3.7

• 8.9k reviews

HGS Reviews

3.8

• 7k reviews

Omega Healthcare Reviews

3.7

• 5k reviews

Firstsource Solutions Reviews

3.7

• 4.6k reviews

R1 RCM Reviews

3.9

• 3.4k reviews

Conduent Reviews

3.5

• 2.7k reviews

Foundever Reviews

3.6

• 2k reviews

Claim your company page and respond to reviews as an employer.

People also ask about WNS's Customer Service Associates

Is WNS a good place to work for Customer Service Associates?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.3 out of 5 from over 70 employee reviews, it's clear that most customer service associates have an average experience working at WNS. Job security holds the highest rating at 3.7, while career growth is rated the lowest amongst all factors at 2.8. Read reviews about job security and career growth on AmbitionBox.

Does WNS pay their Customer Service Associates well?

According to AmbitionBox reviews, WNS customer service associates rate their salary and benefits at 3.0 out of 5, based on 70 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about WNS's customer service associates salaries here and to read reviews specifically about salary and benefits at WNS for customer service associates, click here .

How is the work culture at WNS for Customer Service Associates?

Work culture at WNS for customer service associates is rated 3.0 out of 5 by 70 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at WNS for customer service associates, click here .

How is the job security at WNS for Customer Service Associates?

Based on 70 reviews on AmbitionBox, WNS's customer service associates rate job security at 3.7 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at WNS. To read reviews about job security at WNS for customer service associates, click here .

Tell us how to improve this page.

WNS Customer Service Associate Reviews by Locations

WNS Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 70 WNS reviews submitted by WNS employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if WNS is the right company for you. 54% of employees reported the working days at W...Read more