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WNS

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3.4

based on 12.2k Reviews

Video summary

Filter reviews by

WNS Customer Service Associate Gurgaon / Gurugram Reviews

Updated 8 Sep, 2024

Overall Rating

4.9/5

based on 4 reviews

Rating distribution

2 (50.0%)

0 (0%)

Category Ratings

4.6

Company culture

4.6

Job security

4.6

Work-life balance

4.3

Skill development

4.0

Work satisfaction

3.3

Promotions

2.1

Salary

What employees say about WNS?

Insights from employee reviews on AmbitionBox

Gender based rating

4.0

Rated by Women

1 reviews

4.9

Rated by Men

3 reviews

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4 reviews found

Sort by: Popular

Customer Service Associate in Gurgaon / Gurugram

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

3.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 08 Sep 2024

Likes

Flexibility in working conditions,,, brilliant team leaders and excellent working conditions..

Salary - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

No particular dislikes but if it has to be said then improvement in working conditions will give an additional boost in energy. The ambience is a little bit lacklustre

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate in Gurgaon / Gurugram

F&B Service Department

5.0

Overall Rating

5.0

Category Ratings

1.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 29 Mar 2022

Likes

Overall it's a good company.

Skill development - Excellent
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

None.

Salary - Bad

Customer Service Associate in Gurgaon / Gurugram

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 13 Jul 2020

Likes

I am no longer associated with Wns but still can vouch for the company as it was a good learning experience for me.

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

After graveyard shift morning tempo traveller for home drop.

Customer Service Associate in Gurgaon / Gurugram

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

1.0

Job security

2.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 30 Mar 2018

Likes

Brand

Salary - Good
Skill development - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

Job insecurities

Job security - Bad
Promotions - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

Return to all reviews

Top trending discussions

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Interview Tips & Stories

2w (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..

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WNS Customer Service Associate Reviews by Locations

WNS Gurgaon / Gurugram Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 4 WNS reviews submitted by WNS employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if WNS is the right company for you.