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WNS Customer Service Associate Pune Reviews

Updated 25 Mar, 2025
Overall Rating
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3.3/5
based on 32 reviews

Rating distribution

Category Ratings

3.9

Job security

3.8

Skill development

2.9

Work-life balance

2.9

Work satisfaction

2.8

Company culture

2.7

Salary

2.7

Promotions

What employees say about WNS?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

45% employees reported

Flexible timing

Flexible timing

50% employees reported

No travel

No travel

87% employees reported

Gender based rating

3.4
female

Rated by Women

11 reviews

3.3
male

Rated by Men

16 reviews

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Top Mentions in WNS Customer Service Associate Pune Reviews

32 reviews found

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People also ask about WNS, Pune Customer Service Associates

Is WNS, Pune a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.3 out of 5 from over 32 employee reviews, it's clear that most customer service associates have an average experience working at WNS, Pune. Job security holds the highest rating at 3.9, while salary is rated the lowest amongst all factors at 2.7. Read reviews about salary on AmbitionBox.
Does WNS, Pune pay their Customer Service Associates well?
According to AmbitionBox reviews, WNS, Pune customer service associates rate their salary and benefits at 2.7 out of 5, based on 32 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about WNS, Pune's customer service associates salaries here and to read reviews specifically about salary and benefits at WNS, Pune for customer service associates, click here .
How is the work culture at WNS, Pune for Customer Service Associates?
Work culture at WNS, Pune for customer service associates is rated 2.8 out of 5 by 32 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction.
How is the job security at WNS, Pune for Customer Service Associates?
Based on 32 reviews on AmbitionBox, WNS, Pune's customer service associates rate job security at 3.9 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at WNS, Pune.

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WNS Customer Service Associate Salaries in Pune
based on 68 salaries
₹1 L/yr - ₹4.8 L/yr
22% more than the average Customer Service Associate Salary in India
View more details
cab
Office cab/shuttle
3 total responses
onsite
International/On-site exposure
2 total responses
freemeal
Free meal
1 total response
healthInsurance
Health insurance
2 total responses
+4 more benefits
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