Sykes Business Services Of India Senior Customer Service RepresentativeHyderabad / Secunderabad Reviews
based on 30 reviews
Updated 20 Sep, 2024
Overall Rating
3.3/5
How AmbitionBox ratings work?
Category Ratings
3.3
Work-Life balance
3.2
Skill development
3.1
Company culture
3.1
Job Security
3.0
Salary & Benefits
3.0
Work Satisfaction
2.9
Promotions/Appraisal
Sykes Business Services Of India is rated
3.3 out of 5 stars on
AmbitionBox, based on 30 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Sykes Business Services Of India is rated
3.3 out of 5 stars on
AmbitionBox, based on 30 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Sykes Business Services Of India Senior Customer Service Representative Hyderabad / Secunderabad Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
30 reviews found
Sort by:
Popular
Senior Customer Service Representative in
Hyderabad / Secunderabad
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 20 Sep 2024
Likes
Working
Dislikes
No dislikes every think I like
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Representative in
Hyderabad / Secunderabad
Full Time
·
HR Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 06 Nov 2023
Likes
Many good people and many talented people
Dislikes
Office politics
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Representative in
Hyderabad / Secunderabad
Full Time
·
Back Office Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
2.0
Job Security
4.0
Work-Life Balance
posted on 10 Nov 2023
Likes
Everything is nice
Dislikes
Not much
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Service Representative in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 23 Aug 2023
Likes
I would recommend not to Join this organisation because they won’t won’t provide you any hike even after working for years and years.
Dislikes
Everything
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Senior Customer Service Representative in
Hyderabad / Secunderabad
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 17 Jun 2023
Likes
Everything is good about the company
Dislikes
Nothing everything was good about the company.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Service Representative in
Hyderabad / Secunderabad
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 31 May 2023
Likes
Worst company, nothing can be liked in this company
Dislikes
Worst company
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Senior Customer Service Representative in
Hyderabad / Secunderabad
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 19 Mar 2024
Likes
Work timings
Dislikes
Management was not good
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
You are reading trusted reviews. Keep reading to find out more about
Sykes Business Services Of India.
Senior Customer Service Representative in
Hyderabad / Secunderabad
Full Time
·
Finance Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 23 Jan 2023
Likes
Wonderful experience!
Dislikes
Leave parameters
Work Details
Work policy:
Alternate month WFH
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Service Representative in
Hyderabad / Secunderabad
Full Time
·
Sales Support & Operations Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 26 Sep 2023
Likes
Employment working partnership
Dislikes
Work management, team work is worst
Senior Customer Service Representative in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 14 Feb 2023
Likes
Best in corporate values in employment.
Dislikes
Influenced by the partiality rather than quality
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Service Representative in
Hyderabad / Secunderabad
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 30 Jun 2022
Likes
Gift hampers
Dislikes
No hike... Compromised growth
Work Details
Work days: Monday to Friday
Senior Customer Service Representative in
Hyderabad / Secunderabad
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 21 Apr 2022
Likes
Very worst company one should work for delivery executive job rather than this lock up, very worst and pathetic management the senior HR Shirley she is a worst lady she has no knowledge how to deal with issues every second she threate wil terminate you and the transportation is awqqqq awqqq nobody bothers to shedule tye cabs they shuffle in wrong cabs and tell us to leave into another they commit to work for 5 days and 2 days off but after joining they say 6 day working as it is a mandatory OT, the slary will never come on time he'll of deductions they make if we not opt the cab, I've many more things to say about this company but pls pls pls pls don't join this company I have no word to talk more....Read More
Dislikes
Please read the above note
Work Details
Worst
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Service Representative in
Hyderabad / Secunderabad
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 29 Jun 2022
Likes
Good company and good management.
Work Details
Excellent
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Representative in
Hyderabad / Secunderabad
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 02 Feb 2022
Likes
Nothing is better there and feeling glad to leave the organisation. Thank you!
Dislikes
Bad work environment, bad work culture and worst management. Thank you!!
Work Details
Not so good
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Service Representative in
Hyderabad / Secunderabad
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 12 Apr 2022
Likes
Learning environment
Dislikes
Shifts
Work Details
Growing place
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Representative in
Hyderabad / Secunderabad
Non Voice Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 26 May 2022
Likes
It's was horrible experience
Dislikes
Work experience
Work Details
It's was bad
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Service Representative in
Hyderabad / Secunderabad
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 19 Jan 2022
Likes
One of the worst company I ever worked please do not join for God's sake
Dislikes
Worst company, no value for women employee, full of work pressure
Work Details
Worst
Senior Customer Service Representative in
Hyderabad / Secunderabad
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 27 Jun 2022
Likes
Good workspace, excellent team and friendly atmosphere
Dislikes
Nothing
Work Details
Great
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Representative in
Hyderabad / Secunderabad
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 29 Mar 2021
Likes
A very good organization to start your career with.
You will get multiple opportunities to grow as an individual as well as in organization, this is a open door policy company anything want to speak about you are free to walk to any person you feel comfortable with.
Lots of incentives and other benifits.
Dislikes
Much bigger canteen.
Work Details
Very professional yet you have fun.
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Service Representative in
Hyderabad / Secunderabad
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 17 Sep 2021
Likes
Nothing is good in this organization management, HR, policies changes every day as they want.
Dislikes
No job security, Growth, Salary not on time, Policies terrible, overload of work no work balance.
Work Details
Waste 15 months of my life working with bloody Organisation. One of the waste companies I saw in my life................
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.