Sykes Business Services Of India Customer Service Executive Reviews
based on 54 reviews
Updated 30 Sep, 2024
Overall Rating
3.0/5
How AmbitionBox ratings work?
Category Ratings
3.1
Job Security
3.1
Skill development
3.0
Company culture
3.0
Work Satisfaction
2.9
Work-Life balance
2.8
Promotions/Appraisal
2.7
Salary & Benefits
Sykes Business Services Of India is rated
3.0 out of 5 stars on
AmbitionBox, based on 54 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the companyโs work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Sykes Business Services Of India is rated
3.0 out of 5 stars on
AmbitionBox, based on 54 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the companyโs work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Sykes Business Services Of India Customer Service Executive Reviews
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54 reviews found
Sort by:
Popular
Customer Service Executive in
Uppal
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 03 May 2022
Likes
Nothing
Dislikes
Everything
Work Details
Work days:ย Rotational Shift
(Flexible Timings)
Work related travel:ย This job involves
Travel Within City.
Customer Service Executive in
Hyderabad / Secunderabad
Customer Service Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 09 Apr 2021
Likes
Good work environment and culture. Teammates are supportive and the management is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.
Dislikes
There is alot of politics and the management doesn't address our issues. Salary is decent but career growth is slow. There is a bond of 2 year before which you cannot resign. On the job training is not given to new joinees.
Work Details
The job is quite interesting! I struggled a bit in the beginning as there was no formal training session. I learnt everything on job.I got a chance to wear multiple hats and that helped me get a taste of different roles within the same team.
Work days:ย Rotational Shift
(Flexible Timings)
Work related travel:ย This job involves
Travel Within City.
Customer Service Executive in
Hyderabad / Secunderabad
Finance Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 28 Aug 2021
Likes
Good work environment and culture. Teammates are supportive
Dislikes
There is a lot of politics and the management doesnโt address our issues. Salary is low but good career growth sources
Work Details
The job is quite interesting! I struggled a bit in the beginning as there was no formal training session. I learnt many things on the job.
Work days:ย Monday to Friday
(Flexible Timings)
Work related travel:ย This job involves
Travel Within City.
Customer Service Executive in
Hyderabad / Secunderabad
Information Technology Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 28 Jun 2022
Likes
Worst company to work with
Dislikes
There is nothing to like about Sykes
Customer Service Executive in
Hyderabad / Secunderabad
Nsl Arena Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 06 Dec 2021
Likes
Please guys never ever let yourself into this bhekar company, you will feb up doing job and you will loose interest on your life
Dislikes
Everything
Work Details
Work days:ย Rotational Shift
(Strict Timings)
Customer Service Executive in
Hyderabad / Secunderabad
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 02 Nov 2021
Likes
Never recommend
Dislikes
Never recommend
Work Details
Work days:ย Rotational Shift
(Strict Timings)
Work related travel:ย This job involves
Travel Within City.
Customer Service Executive in
Hyderabad / Secunderabad
Back End Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 09 Apr 2021
Likes
Coming to sykes the work culture will be adopting you as you are in a another family their is a great securiry for job and the management is so far nice they will take care of everything before anything goes wrong and coming to the company police it has the best policy i had never seen.
Dislikes
Actually every facilities are available in the office their is no dislike so far
Work Details
Everything is going fine...can balance work and personal time
Work days:ย Monday to Friday
(Flexible Timings)
Work related travel:ย This job involves
Travel Within City.
You are reading trusted reviews. Keep reading to find out more about
Sykes Business Services Of India.
Customer Service Executive in
Hyderabad / Secunderabad
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 05 Apr 2021
Likes
Great company to work for, great benefits and work life balance, interesting industry, Room for improvement, Good support from the management, I like to work here environment friendly, Ambience is good, and Best work culture.
Dislikes
Nothing much, need to improve training for new employees.
Work Details
The Team is highly reliable and my colleagues comes from various cultural backgrounds and we work happily in collaboration. The company does not differentiate on the basis of your position in the company, everyone is treated equally.
Customer Service Executive in
Gachibowli, narakaramguda
Full Time
ย ยทย
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 26 Jan 2023
Likes
Best place to work as a fresher
Dislikes
Nothing
Customer Service Executive in
Hyderabad / Secunderabad
IT Network Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 13 Apr 2021
Likes
Sykes is a better place to work but the management is not so good as there is no job security.
Dislikes
If the management is good and take care of employees and there needs then it could have been a great environment to work there.
Work Details
Below average
Work days:ย Rotational Shift
(Flexible Timings)
Work related travel:ย This job involves
Travel Within City.
Customer Service Executive in
Hyderabad / Secunderabad
Business Process Outsourcing Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 04 Apr 2021
Likes
Sykes is one of the best organisation, the management team will be so friendly
Dislikes
There is nothing dislike at Sykes.. Everything is awesome!!
Work Details
It's be so good..I am so happy to be the part of Sykes
Work days:ย Rotational Shift
(Flexible Timings)
Work related travel:ย This job involves
Travel Within City.
Customer Service Executive in
Hyderabad / Secunderabad
Hyderabad Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 18 Mar 2021
Likes
Nothing to like about it only the transport was good
Dislikes
Firstly no job security, Stupid management, Excessive work pressure, Extension of your work hours like daily, very hard incentives programs, high salary deductions. Uncomfortable Rotational shifts Don't join worst decision even
Work Details
Too much pressure
Work days:ย Rotational Shift
(Strict Timings)
Customer Service Executive in
Hyderabad / Secunderabad
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 26 Mar 2021
Likes
I like Sykes because it's a place of learning and growing in professional atmosphere.
Dislikes
Communication error with sodexo meal pass.
Work Details
Work life is excellent andnits an amazing place to place and grow with new learnings.
Work days:ย Monday to Friday
(Flexible Timings)
Customer Service Executive in
Hyderabad / Secunderabad
Customer Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 31 Mar 2021
Likes
I'm working with since a year and it's been a great experience. One thing i like more about working here is career opportunities.
Work Details
Awesome!!!
Work days:ย Monday to Friday
(Flexible Timings)
Work related travel:ย This is a desk job.
Customer Service Executive in
Hyderabad / Secunderabad
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 09 Apr 2021
Likes
The work atmosphere and the support from the organisation.
Dislikes
No remarks..๐๐
Work Details
I'm happy to work with Sykes as I have got the great opportunity to explore new things and the work atmosphere is great. Our organization will be available at anytime for support. Career growth, flexible shifts everything is the best..
Work days:ย Rotational Shift
(Flexible Timings)
Work related travel:ย This job involves
Travel Within City.
Customer Service Executive in
Mindspace
Bpo Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 07 Jul 2021
Likes
It's an awesome work place
Dislikes
Ntg everything is gud
Work Details
It's very gud working here nd nice work environment
Work timings:ย Flexible Timings
Work related travel:ย This is a desk job.
Customer Service Executive in
Hyderabad / Secunderabad
Business Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 09 Apr 2021
Likes
Everything is good at here. Happy being working here.
Dislikes
NA
Work Details
Good I'm happy
Work days:ย Monday to Friday
(Flexible Timings)
Work related travel:ย This is a desk job.
Customer Service Executive in
Uppal
Chat Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 09 Apr 2021
Likes
NA
Dislikes
Over time is mandatory I feel that is main problem.
Work Details
It's feeling good to work with Sykes
Work days:ย Rotational Shift
(Flexible Timings)
Work related travel:ย This is a desk job.
Customer Service Executive in
Hyderabad / Secunderabad
Yahoo Small Business Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 Apr 2021
Likes
Good team to work with and the work culture.
Dislikes
The transport Management is not proper.
Work Details
Interesting yet struggling
Work days:ย Rotational Shift
(Flexible Timings)
Work related travel:ย This is a desk job.
Customer Service Executive in
Hyderabad / Secunderabad
People also ask about Sykes Business Services Of India's Customer Service Executives
Is Sykes Business Services Of India a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.0 out of 5 from over 54 employee reviews, it's clear that most customer service executives have an average experience working at Sykes Business Services Of India. Job Security holds the highest rating at 3.1, while salary & benefits is rated the lowest amongst all factors at 2.7. Read reviews about job security and salary & benefits on AmbitionBox.
Does Sykes Business Services Of India pay their Customer Service Executives well?
According to AmbitionBox reviews, Sykes Business Services Of India customer service executives rate their salary and benefits at 2.7 out of 5, based on 54 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Sykes Business Services Of India's customer service executives salaries here and to read reviews specifically about salary and benefits at Sykes Business Services Of India for customer service executives, click here.
How is the work culture at Sykes Business Services Of India for Customer Service Executives?
Work culture at Sykes Business Services Of India for customer service executives is rated 3.0 out of 5 by 54 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Sykes Business Services Of India for customer service executives, click here.
How is the job security at Sykes Business Services Of India for Customer Service Executives?
Based on 54 reviews on AmbitionBox, Sykes Business Services Of India's customer service executives rate job security at 3.1 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Sykes Business Services Of India for customer service executives, click here.
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