Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Sykes Business Services Of India Team. If you also belong to the team, you can get access from here

Sykes Business Services Of India Verified Tick

Compare button icon Compare button icon Compare
3.4

based on 694 Reviews

Filter interviews by

Sykes Business Services Of India Customer Service Executive Interview Questions and Answers

Updated 25 Mar 2023

Sykes Business Services Of India Customer Service Executive Interview Experiences

7 interviews found

I applied via Approached by Company and was interviewed before Aug 2021. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Just basic screening questions
Round 2 - Voice and accent 

(1 Question)

  • Q1. They will focus more on your the way you are pronouncing words and fillers in between of speech, dont fumble.
Round 3 - Behavioral 

(1 Question)

  • Q1. Will check for stability of how long you are going to stay.

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not fumble while giving interviews you can do it just have confidence in yourself.
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I was interviewed in Feb 2023.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. 1. Tell about your self! 2. Where are you from? 3. Where did you get this job profile?
  • Ans. My name is Rakesh I'm 26 years old. I worked FMCG sales background and fashion apparels also in Big bazar.
  • Answered Anonymously
  • Q2. I'm from Mehdipatnam Hyderabad. I get the job details In YouTube channel.

Interview Preparation Tips

Interview preparation tips for other job seekers - I saw your job profile video on YouTube. I need to work with you.

Customer Service Executive Interview Questions Asked at Other Companies

asked in Zomato
Q1. How u deal to the customer if he get non veg food instead of veg ... read more
asked in Zomato
Q2. How you deal to the customer if he complain that delivery boy thr ... read more
asked in iEnergizer
Q3. 3. What do you mean by Customer service? What is BPO?
Q4. What do you know about gold loans and How will you identify wheth ... read more
asked in Startek
Q5. If you will get a call and customer is very frustrated and then h ... read more

I applied via Walk-in and was interviewed in Nov 2021. There were 6 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. Tell me about your self
  • Q2. Previous experience
  • Q3. What is your Education
  • Q4. Previous organisations experience
  • Q5. Why you left the organisation

Interview Preparation Tips

Interview preparation tips for other job seekers - You should be confident and assertive with your words when you speak 🗣
Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself.
Round 2 - Aptitude Test 
Round 3 - One-on-one 

Sykes Business Services Of India interview questions for designations

 Customer Service Representative

 (4)

 Customer Service Associate

 (4)

 Customer Support Executive

 (3)

 Customer Care Executive

 (1)

 Customer Support

 (1)

 Customer Support Representative

 (1)

 Non Voice Customer Care Executive

 (2)

 BPO Executive

 (2)

I applied via Referral and was interviewed before Sep 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Assignment 

They will give an assessment by giving situations like, what was your produest moment in your life, explain the best customer service you have ever got,how will you handle two works at the same time, what was the feedback given by your supervisor etc, you have to answer them in your own words

Round 3 - One-on-one 

(1 Question)

  • Q1. Tell me about your self, tell me about your previous job, why did you left your previous organisation what are your goals, why should we hire you, etc
Round 4 - Technical 

(1 Question)

  • Q1. Once again manager round goes he asks about self introduction, why should we hire you,etc similar to previous round

Interview Preparation Tips

Interview preparation tips for other job seekers - Just keep calm, be fluent in what you speak, dont be afraid of any round its very easy to crack

Interview Questionnaire 

1 Question

  • Q1. Tell me about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Amazing experience

I applied via Referral and was interviewed in Oct 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Tell me about yourself in hindi!

Interview Preparation Tips

Interview preparation tips for other job seekers - Everything was good ✌

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Nov 2024. There were 4 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Basic introduction
  • Q2. About experience
Round 2 - One-on-one 

(1 Question)

  • Q1. Basic introduction and experiences
Round 3 - One-on-one 

(1 Question)

  • Q1. Basic introduction and experience
Round 4 - Versant  round 

(1 Question)

  • Q1. Basic Aptitude test reasoning maths ,basic english grammer voice speaking and pronounciation and English typing and mail writing

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare basic Genrally asked interview question Specially your intro and experiences, your family background
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Nov 2024. There were 6 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Introduction and experience related questions (easy)
Round 2 - Assignment 

Essay Writing on any specific topic like money, time.

Round 3 - Assignment 

Amcat- Voice and chat rounds using different software

Round 4 - HR 

(1 Question)

  • Q1. HR- Chat on live meet
Round 5 - Typing Test 

(1 Question)

  • Q1. Manager Round with operations team member
Round 6 - HR 

(1 Question)

  • Q1. Final HR round for salary and documents

Interview Preparation Tips

Interview preparation tips for other job seekers - Typing text to check your typing speed
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Aug 2024.

Round 1 - HR 

(1 Question)

  • Q1. Basic introduction
Round 2 - Aptitude Test 

Verbal basic questions quant eng lr

Round 3 - Technical 

(2 Questions)

  • Q1. Why do you want to do this job
  • Ans. 

    I am passionate about helping customers and providing excellent service.

    • I enjoy interacting with people and solving problems

    • I have strong communication skills and empathy

    • I thrive in fast-paced environments and enjoy multitasking

    • I have previous experience in customer service roles, such as working in retail or hospitality

  • Answered by AI
  • Q2. Because I want to developmy communicationand i want experience beforedoing mba

Interview Preparation Tips

Interview preparation tips for other job seekers - Basic English required to crack interview maintain score in aptitude test

Sykes Business Services Of India Interview FAQs

How many rounds are there in Sykes Business Services Of India Customer Service Executive interview?
Sykes Business Services Of India interview process usually has 3 rounds. The most common rounds in the Sykes Business Services Of India interview process are One-on-one Round, Resume Shortlist and HR.
How to prepare for Sykes Business Services Of India Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Sykes Business Services Of India. The most common topics and skills that interviewers at Sykes Business Services Of India expect are Communication Skills and Customer Service.
What are the top questions asked in Sykes Business Services Of India Customer Service Executive interview?

Some of the top questions asked at the Sykes Business Services Of India Customer Service Executive interview -

  1. Will check for stability of how long you are going to st...read more
  2. They will focus more on your the way you are pronouncing words and fillers in b...read more
  3. I'm from Mehdipatnam Hyderabad. I get the job details In YouTube chann...read more

Tell us how to improve this page.

People are getting interviews through

based on 4 Sykes Business Services Of India interviews
Referral
WalkIn
50%
25%
25% candidates got the interview through other sources.
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Sykes Business Services Of India Customer Service Executive Salary
based on 257 salaries
₹1.5 L/yr - ₹4.2 L/yr
At par with the average Customer Service Executive Salary in India
View more details

Sykes Business Services Of India Customer Service Executive Reviews and Ratings

based on 55 reviews

3.0/5

Rating in categories

3.2

Skill development

2.9

Work-Life balance

2.7

Salary & Benefits

3.0

Job Security

3.0

Company culture

2.8

Promotions/Appraisal

3.1

Work Satisfaction

Explore 55 Reviews and Ratings
Customer Service Representative
328 salaries
unlock blur

₹1.2 L/yr - ₹4 L/yr

Customer Service Executive
257 salaries
unlock blur

₹1.5 L/yr - ₹4.2 L/yr

Senior Customer Service Representative
161 salaries
unlock blur

₹2.5 L/yr - ₹4.5 L/yr

Customer Service Associate
104 salaries
unlock blur

₹1.6 L/yr - ₹3.8 L/yr

Customer Support Executive
95 salaries
unlock blur

₹2 L/yr - ₹4 L/yr

Explore more salaries
Compare Sykes Business Services Of India with

Concentrix Corporation

3.8
Compare

Teleperformance

3.9
Compare

Wipro

3.7
Compare

Genpact

3.9
Compare

Calculate your in-hand salary

Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and get your in-hand salary
Did you find this page helpful?
Yes No
write
Share an Interview