HGS Non Voice Customer Care Executive Reviews

Likes

Good place working environment is professional.

Dislikes

Team leader are rude behavior. Whole 24/7 working. In week off also they will be make work with employees.

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Likes

Job security

Dislikes

Work environment is very terrible especially at goregaon branch,lot of politics favouritism, work pressure, manager is not providing proper guidance and support,also he is not allowed to take any sudden leave, lack of team handling

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Likes

Liked nothing at all

Dislikes

Salary is around 23 to 28k ctc. In the name of dynamic process there is no urge to develop a stream to the process Favoritism is at top from superiors, offcourse for females only. (IYKYK) Contract which gets renewed every month, Hopes are given that we will put you on pay role, but even after hardwork and efforts nothing is granted to you. No job security at all

Likes

Salary & benifits

Dislikes

Poor management, micro management at its peak,no cultural values, worst colleagues, partially & favourism in peak, worst work culture.. poor HR management.. poor safety for female employees in night. In name of rotational week off they will continue to give night shift forcefully for female Employees a hell.. don't ever join..

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Likes

Likes

Dislikes

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Likes

The company invests in employee development by enhancing their knowledge, skills, and process understanding while ensuring a comfortable work environment.

Dislikes

Salaries and benefits should be more competitive and aligned with the responsibilities of the role.

Likes

Salary on time

Dislikes

Only office in time considered not out time. While payroll time no proper dinner or snacks facility, no leave encashment facility, no incentive facility, no recognition of work, no motivation prizes in RNR, no entertainment factor etc.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Timely pay, they don't hold your salary

Dislikes

Fake hopes of appraisal, they don't give give anything documented. Fake hopes of IJP'S No job security, you can be kicked out anytime. Too much politics Everyone hungry to steal credit.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

I have good experience in this company, satisfied also but expecting more.

Dislikes

Basic salary is low in this company,they will give shift allowance but not satisfied.

Work Details

Work policy: If any requirement then only will go to office other wise work from home only .

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Good experience for a fresher, then you're better off switching as Theres no growth in terms of skill, compensation etc. Flexible timings and Alternate Saturdays Off. Can opt for WFH.

Dislikes

If you're in a bad team your experience Will be ruined. Salary is low and growth is stagnant. Somedays there's so much work it takes 12+ hrs shift during peak Payroll periods. Also some people are Nice, Many aren't. But management is stingy. Culture is quite dull. It's a mediocre at best company to add in your resume.

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Likes

No Any Like About HGS.

Dislikes

In This Company No Work Life Balance, No work Satisfaction, Too much politics in office, no salary increment Maximum salary increment is capped at Rs 500 only. In this company work like data entry job no professional work. Office time 10 AM to 8 PM fixed.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Dislikes

No promotion from last year and no salary hike No job security No skill development Not at all satisfied with work culture Very Toxic environment Work politics 10/10 Work ethics 0/10 Professionalism 0/10

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Shift timing and nice training and monitoring

Dislikes

Pressure of AHT and fcr

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within Country.