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WNS Non Voice Customer Care Executive Interview Questions and Answers

Updated 17 Sep 2022

WNS Non Voice Customer Care Executive Interview Experiences

1 interview found

I applied via Naukri.com and was interviewed in Aug 2022. There was 1 interview round.

Round 1 - One-on-one 

(4 Questions)

  • Q1. I don't have received any call from WNS
  • Q2. I don't have received any interview call
  • Q3. I don't have received call from WNS
  • Q4. Received call from WNS

Interview Preparation Tips

Topics to prepare for WNS Non Voice Customer Care Executive interview:
  • I am not suggest any topic
Interview preparation tips for other job seekers - I don't have received any call from WNS for interview so I don't have interview details process and how I tell what was round 1,2,3 .

Interview questions from similar companies

I applied via Shine and was interviewed in Dec 2017. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about your self
  • Ans. 

    I am a results-driven sales professional with 5+ years of experience in exceeding sales targets and building strong client relationships.

    • Experienced in B2B sales and account management

    • Proven track record of meeting and exceeding sales targets

    • Strong communication and negotiation skills

    • Ability to build and maintain strong client relationships

    • Proficient in CRM software and sales analytics

  • Answered by AI
  • Q2. What do you mean by Customer serive
  • Ans. 

    Customer service refers to the assistance and support provided to customers before, during, and after a purchase.

    • Customer service involves addressing customer inquiries, concerns, and complaints.

    • It includes providing information about products or services, helping customers make purchasing decisions, and resolving issues.

    • Customer service can be provided through various channels such as phone, email, live chat, or in-pe...

  • Answered by AI
  • Q3. Tell me How to sales Our product
  • Ans. 

    To sell our product, we need to understand the customer's needs and show them how our product can solve their problems.

    • Research and understand the target market

    • Identify the customer's pain points and needs

    • Highlight the unique features and benefits of our product

    • Provide excellent customer service and follow-up

    • Offer promotions or discounts to incentivize purchase

    • Use persuasive language and storytelling to create an emoti...

  • Answered by AI

Interview Preparation Tips

General Tips: I have no good feedback my experience is not good
Skills: Communication, Body Language, Presentation Skills
Duration: <1 week

I applied via LinkedIn and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Technical realted to Sales
  • Q2. Why sales Job you interested

Interview Preparation Tips

Interview preparation tips for other job seekers - Basics should be clear to crack the interview

I applied via Walk-in and was interviewed in Jun 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Intro n randomly any questions just to check the communication n confident of a candidate

Interview Preparation Tips

Interview preparation tips for other job seekers - Considered that a moron is sitting in front of u n asking u a silly questions

I applied via Company Website and was interviewed in Jul 2021. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. Why u wanted job in tech Mahindra?
  • Ans. 

    I wanted a job in Tech Mahindra because of its reputation as a leading tech company and the opportunities it offers for career growth.

    • Tech Mahindra is known for its innovative solutions and cutting-edge technologies.

    • I am excited about the chance to work with a diverse team of talented professionals.

    • Tech Mahindra's global presence and client base provide immense learning and growth opportunities.

    • I believe in the company...

  • Answered by AI
  • Q2. If you're selected in this company what your going to do?
  • Ans. 

    If selected, I will utilize my sales expertise to drive revenue growth and exceed targets.

    • Develop and implement effective sales strategies

    • Build and maintain strong relationships with clients

    • Identify new business opportunities and expand customer base

    • Meet and exceed sales targets

    • Provide excellent customer service and support

    • Analyze market trends and competitor activities

    • Collaborate with cross-functional teams to achieve

  • Answered by AI
  • Q3. Tell me about your self
  • Ans. 

    Experienced sales executive with a proven track record in exceeding targets and building strong client relationships.

    • 10+ years of experience in sales, with a focus on B2B sales

    • Consistently achieved or exceeded sales targets by 20% or more

    • Developed and maintained strong relationships with key clients, resulting in repeat business and referrals

    • Implemented effective sales strategies and tactics to drive revenue growth

    • Prof...

  • Answered by AI
  • Q4. Tell your previous experience in which company u have worked
  • Ans. 

    I have worked as a Sales Executive at XYZ Company.

    • Achieved 150% of sales target in the first quarter

    • Developed and maintained relationships with key clients

    • Implemented effective sales strategies resulting in a 20% increase in revenue

    • Trained and mentored new sales team members

    • Utilized CRM software to track and analyze sales data

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident while introduceing your self and be fluent in communication skills...
Interview experience
4
Good
Difficulty level
-
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jun 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell about you self
  • Q2. Selling related question ask Selling point how to sell a product

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview is very good
Sales related questions ask
Why do MBA in Marketing
Why select in Markating
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed in Apr 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Tell me about yourself.
  • Q2. What do you want to work our company
  • Q3. What are your greatest strength and weakness

Interview Preparation Tips

Interview preparation tips for other job seekers - Make use of networking and both online and non-online job search opportunities.
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Apr 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. What is your background ? Are you flexible to travel ? Fresher or experienced ? Sell me something ? Speak about specific topic for 2 mins ? Why do you want to join our company ? What is inbound and outboun...
Round 3 - Aptitude Test 

Fluency
Typing
Memory

Interview Preparation Tips

Topics to prepare for Teleperformance Sales Executive interview:
  • Fluency
  • typing
  • Memory Management
Interview preparation tips for other job seekers - Join for experiencing great work culture and ethics. (Only)

I applied via Naukri.com and was interviewed before Jun 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Tell me about yourself.
  • Q2. Why do you want to join this company?
  • Q3. How was your last memorable day ? Speak 2-3 min.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and enthusiastic at the time of interview they just want to check your confident and communication skill and your stability as well.

I was interviewed in Jul 2021.

Interview Questionnaire 

3 Questions

  • Q1. Your strengths and weakness
  • Q2. Brief me aboutyourself
  • Q3. Brief me about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm

WNS Interview FAQs

How many rounds are there in WNS Non Voice Customer Care Executive interview?
WNS interview process usually has 1 rounds. The most common rounds in the WNS interview process are One-on-one Round.
What are the top questions asked in WNS Non Voice Customer Care Executive interview?

Some of the top questions asked at the WNS Non Voice Customer Care Executive interview -

  1. I don't have received any call from ...read more
  2. I don't have received any interview c...read more
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