This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 23 Feb, 2024
Overall Rating
4.4/5
How AmbitionBox ratings work?
Category Ratings
4.4
Job Security
4.4
Salary & Benefits
4.4
Skill development
4.4
Promotions/Appraisal
4.4
Work Satisfaction
3.8
Company culture
3.8
Work-Life balance
Alorica is rated
4.4 out of 5 stars on
AmbitionBox, based on 2 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Alorica is rated
4.4 out of 5 stars on
AmbitionBox, based on 2 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
2 reviews found
Sort by:
Popular
Non Voice Customer Care Executive in
Bangalore / Bengaluru
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 23 Feb 2024
Likes
Good atmosphere
Dislikes
Nothing but still work load management is to handle
Work Details
Work days: Monday to Friday
(Flexible Timings)
Non Voice Customer Care Executive in
Ecospace tech park
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 17 Sep 2022
Likes
Salary is always good
Dislikes
Management is not good
Work Details
Work policy:
2 days/week from office
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Similar companies for Non Voice Customer Care Executive
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Quality Analyst in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 20 Jun 2024
Likes
The shift timings was peaceful for a while!
Dislikes
QA supervisor John Andrew! Worst QA TM who has to learn a lot of leadership qualities and has no idea what he is doing in this role and 99% dependent on his QAs. The only reason for me to quit Alorica was John Andrew! Somebody has to give him a feedback.
Customer Service Representative in
Bangalore / Bengaluru
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 19 Dec 2024
Likes
Excellent place to work.
Great management and managers.
Dislikes
No dislikes
Customer Service Executive in
Bangalore / Bengaluru (working remotely)
Full Time
·
Other Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 19 Dec 2024
Likes
None. Nothing..not much
Dislikes
Everything. ........na
Senior Associate in
Bangalore / Bengaluru
Full Time
·
Banking Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 05 Dec 2024
Likes
Infrastructure was good
Dislikes
Very less salary, full work pressure, worst Management, worst clients, No Job security at all
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 27 Nov 2024
Likes
Nothing
Dislikes
They don't pay your final settlement and also they don't have a proper cab facility there are lot of favourism inside the work space.. All over you will have a terrible experience
Customer Service Executive in
Bangalore / Bengaluru
Full Time
·
Operations Support Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 22 Nov 2024
Likes
Pretty much nothing at this moment
Dislikes
Toxic environment work culture inside politics
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 07 Nov 2024
Likes
No proper manager
Dislikes
Simply waste
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 07 Nov 2024
Likes
Work from home
Dislikes
Worst management
Customer Service Executive in
Chandigarh
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 02 Nov 2024
Likes
Company is Good but the management has made it Worst.
Completely disgusting management.
Dislikes
Disgusting management,
Customer Service Executive in
Bangalore / Bengaluru
Full Time
·
Facility Management Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 28 Oct 2024
Likes
Its quite good company
Dislikes
Shifts will be changing and no week off on Saturday sun
Work Details
Work policy:
If we score well permanent work from home
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Other Alorica Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Quality Assurance Supervisor in
Bangalore / Bengaluru
Full Time
·
Business Process Quality Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 16 Nov 2024
Likes
Nothing to like,, just the people who I worked with..
Dislikes
Worst management.. Bucket culture..
one puts in their hard work and new managers join and put water on all ur efforts.. every 3-6 months leadership changes and the CEO doesn’t care about what’s happening in other sites..
If you want to do timepass - this is the best company to join.. catch bucket and get good pay even tho u do veryless work..
If u are someone who wants to grow, take a U turn ASAP.....Read More
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Senior Team Manager in
Bangalore / Bengaluru
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 11 Nov 2024
Likes
Pleasant
Dislikes
Due to health issue I needed day shift or UK shift but HR informed to leave immediately any opportunity their will revert back till now nil response.
Relieving letter after follow up with mails this week I have received
Still looking forward to work in Alorica
Thank you
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
CSR Executive in
Bangalore / Bengaluru
Full Time
·
Operations Support Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 29 Oct 2024
Likes
Focused only on freshers, experienced do not get much from here.
Dislikes
There is no window of opportunities through IJP's. For the experienced, they deny the IJP's keeping some exceptional reasons into picture like sick leaves.
There is not good client relationship, Hire's for Amazon, but not much incentives and goodies as expected can try for Amazon directly instead of being a part of this company.
Overall, not a great place to work permanently, for temporary reasons its a " YES ".
Please be aware if you get into this company as a B.Tech or B.E Graduate. They say that they would be hiring you for a IT technical voice process. However, after the training they choose only a limited candidates like 5 out of 20. The others they will attract you for an other process s they need people for the other process.
There are plenty of companies doing better in this aspect please choose them instead of choosing Alorica.
When you join they would say that we got Work From Home opportunities that is a complete lie....Read More
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Digital Interactive Specialist in
Bangalore / Bengaluru
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 20 Oct 2024
Likes
I didn’t like
Dislikes
During my maternity leave they asked me to quit and join back when I’m okay to rejoin they sent all my paperwork and when I went to join back they said no rehiring for me
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Assistant Manager in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 01 Oct 2024
Likes
The only thing which I liked here that I was able to set up my own team
Dislikes
Everything. There promotion and appraisal sucks. They do not answer any questions when asked about non hike.
There are bunch of senior management who do not bother about employees.
There is no positive feedback process. You are sent stinkers without actual feedback.
They only give benefits to the ones who call into their feet
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Team Manager in
Mohali
Full Time
·
Operations Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 09 Sep 2024
Likes
Word of mouth is still the most effective tool, employee word can either make or break your brand.
Dislikes
#wrongful #termination
#toxicity
#harassment in work
#abused by fellow
#zero contributors #HR #worstHRTeam #worst management
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer experience Executive in
Bangalore / Bengaluru
Full Time
·
IT Support Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 02 Aug 2024
Likes
I liked the environment and the ambience we used to work. I liked the recruitment process and team which convinced me to join Alorica
Dislikes
I faced many issued with the Alorica Management team. It was a terrible-terrible experience with the HR and the Team lead were of no use. And most important thing, people working above our designation were least helpful when we needed them.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Team Manager in
Bangalore / Bengaluru
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 15 Dec 2024
Likes
Rapid Growth, infrastructure
Dislikes
Poor Management and administration
Work Details
Work days: Rotational Shift
(Flexible Timings)
Quality Assurance Supervisor in
Chandigarh
Full Time
·
Business Process Quality Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 14 Dec 2024
Likes
Salary structure
Dislikes
Nothing dislike but organisation is new
Risk Analyst in
Bangalore / Bengaluru
Full Time
·
Quality Assurance and Testing Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 11 Dec 2024
Likes
Work environment and TM and managers very supportive
People also ask about Alorica's Non Voice Customer Care Executives
How is Alorica to work for?
Alorica is rated 4.4 out of 5, based on 2 reviews by employees on AmbitionBox.
Alorica is known for Job Security which is rated at the top and given a rating of 4.4. However, Company culture is rated the lowest at 3.8 and can be improved. To know first hand how it is like to work at Alorica read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Alorica?
According to AmbitionBox ratings, Alorica employees rate its salary and benefits as 4.4 out of 5. You can know more about Alorica Salaries at AmbitionBox
How is the work culture at Alorica?
Work culture is rated 3.8 at Alorica by 2 employees. While job security is rated 4.4 and work-life balance is rated 3.8 at Alorica. Read detailed reviews by employees of Alorica on AmbitionBox.