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Alorica Customer Service Executive Reviews

Updated 16 Feb, 2025
Overall Rating
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2.9/5
based on 38 reviews

Rating distribution

Category Ratings

2.8

Job security

2.7

Company culture

2.7

Salary

2.7

Work-life balance

2.6

Skill development

2.5

Work satisfaction

2.2

Promotions

What employees say about Alorica?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

Work from office

64% employees reported

Rotational Shift

Rotational Shift

90% employees reported

Flexible timing

Flexible timing

41% employees reported

Within city

Within city

53% employees reported

Gender based rating

2.6
female

Rated by Women

13 reviews

3.1
male

Rated by Men

23 reviews

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Top Mentions in Alorica Customer Service Executive Reviews

38 reviews found

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People also ask about Alorica's Customer Service Executives

Is Alorica a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.9 out of 5 from over 38 employee reviews, it's clear that most customer service executives have a below average experience working at Alorica. Job security holds the highest rating at 2.8, while career growth is rated the lowest amongst all factors at 2.2.
Does Alorica pay their Customer Service Executives well?
According to AmbitionBox reviews, Alorica customer service executives rate their salary and benefits at 2.7 out of 5, based on 38 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Alorica's customer service executives salaries here and to read reviews specifically about salary and benefits at Alorica for customer service executives, click here .
How is the work culture at Alorica for Customer Service Executives?
Work culture at Alorica for customer service executives is rated 2.7 out of 5 by 38 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction.
How is the job security at Alorica for Customer Service Executives?
Based on 38 reviews on AmbitionBox, Alorica's customer service executives rate job security at 2.8 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Alorica.
Is work from home available to Customer Service Executives at Alorica?
According to AmbitionBox, 18% of Alorica's customer service executives work from home permanently, 64% work from the office, and 18% follow a hybrid model, based on 11 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options.

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Alorica Customer Service Executive Salary
based on 141 salaries
₹2.3 L/yr - ₹4.2 L/yr
9% more than the average Customer Service Executive Salary in India
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