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3.1

based on 533 Reviews

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Alorica Customer Service Executive Reviews

based on 32 reviews
Updated 22 Nov, 2024

Overall Rating

3.0/5
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Category Ratings

2.9

Job Security

2.9

Company culture

2.9

Work-Life balance

2.8

Salary & Benefits

2.7

Skill development

2.6

Work Satisfaction

2.1

Promotions/Appraisal

Top Mentions in Alorica Customer Service Executive Reviews

32 reviews found

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Customer Service Executive Jobs at Alorica

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People also ask about Alorica's Customer Service Executives

Is Alorica a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.0 out of 5 from over 32 employee reviews, it's clear that most customer service executives have an average experience working at Alorica. Job Security holds the highest rating at 2.9, while career growth is rated the lowest amongst all factors at 2.1. Read reviews about job security and career growth on AmbitionBox.
Does Alorica pay their Customer Service Executives well?
According to AmbitionBox reviews, Alorica customer service executives rate their salary and benefits at 2.8 out of 5, based on 32 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Alorica's customer service executives salaries here and to read reviews specifically about salary and benefits at Alorica for customer service executives, click here.
How is the work culture at Alorica for Customer Service Executives?
Work culture at Alorica for customer service executives is rated 2.9 out of 5 by 32 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Alorica for customer service executives, click here.
How is the job security at Alorica for Customer Service Executives?
Based on 32 reviews on AmbitionBox, Alorica's customer service executives rate job security at 2.9 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Alorica. To read reviews about job security at Alorica for customer service executives, click here.

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Gender Based Ratings for Alorica Customer Service Executive

based on 30 reviews
3.1
Rated by 11 Women

Rated 3.3 for Skill Development and 3.2 for Job Security

women
3.1
Rated by 19 Men

Rated 2.9 for Job Security and 2.9 for Company Culture

men

Working Days for Alorica Customer Service Executive

based on 32 reviews
Rotational Shift
89%
Monday to Friday
11%

Work Timings for Alorica Customer Service Executive

based on 32 reviews
Flexible timing
Strict (9am - 6pm)
Strict (9.30pm - 6.30am)
40%
15%
8%
37% employees reported other strict timings

Shift Timings for Alorica Customer Service Executive

based on 32 reviews
Night shift
Day shift
62%
38%

Business Travel for Alorica Customer Service Executive

based on 32 reviews
No travel
53%
Within city
47%
Alorica Customer Service Executive Salary
based on 127 salaries
₹2.3 L/yr - ₹4.5 L/yr
11% more than the average Customer Service Executive Salary in India
View more details
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Office cab/shuttle
1 total response
onsite
International/On-site exposure
1 total response
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Health insurance
1 total response
softskill
Job/Soft skill training
1 total response
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