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Bachelor's degree in Business Administration
Completed Bachelor's degree in Business Administration
Studied various subjects related to business management and customer service
Acquired skills in communication, problem-solving, and decision-making
Relevant coursework included marketing, finance, and organizational behavior
I applied via Referral and was interviewed in Jun 2021. There was 1 interview round.
To descalate an angry customer, listen actively, empathize, apologize, offer a solution, and follow up.
Listen actively to the customer's complaint without interrupting
Empathize with the customer's frustration and acknowledge their feelings
Apologize for the inconvenience caused and take responsibility
Offer a solution or alternative to resolve the issue
Follow up with the customer to ensure their satisfaction
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posted on 2 Mar 2025
I was interviewed in Sep 2024.
posted on 17 Jan 2025
I applied via Indeed and was interviewed in Dec 2024. There was 1 interview round.
I applied via Job Fair and was interviewed in Dec 2023. There were 11 interview rounds.
I am a dedicated and experienced customer support executive with a strong background in resolving customer issues and providing excellent service.
Over 5 years of experience in customer support roles
Skilled in handling customer inquiries and complaints
Proficient in using CRM systems and ticketing platforms
Excellent communication and problem-solving skills
Received multiple awards for outstanding customer service
Family is a group of people related by blood, marriage, or adoption who support and care for each other.
Family provides emotional support and love.
Family members share common values and traditions.
Family can include parents, siblings, grandparents, aunts, uncles, and cousins.
Family dynamics can vary greatly depending on cultural norms and individual relationships.
Interest means something that arouses curiosity or concern.
Interest can refer to a topic or subject that someone finds fascinating or engaging.
It can also refer to the feeling of wanting to know more about something.
In the context of customer support, interest can refer to a customer's concern or inquiry about a product or service.
Showing genuine interest in helping customers can improve customer satisfaction and loyal
I don't know this coding test because I have completed my studies b.com computers
I don't know because I have studied commerce
Group discussion is mean important
I don't know coding test
I don't know assignment
No this answer because I have complete my graduation b.com
I applied via Walk-in and was interviewed in Apr 2024. There was 1 interview round.
My career objective is to utilize my experience in customer support to provide excellent service and contribute to the success of the company.
Experienced in handling customer inquiries and resolving issues efficiently
Strong communication skills to effectively interact with customers and team members
Goal-oriented mindset to achieve targets and exceed expectations
Seeking opportunities for professional growth and developm
Social media refers to online platforms and websites that allow users to create and share content, connect with others, and engage in social networking.
Social media platforms include Facebook, Twitter, Instagram, LinkedIn, and TikTok.
Users can share photos, videos, and text posts on social media.
Social media allows for real-time communication and interaction with others.
Businesses use social media for marketing, custom...
Grammar question fill in the blank
I applied via AmbitionBox and was interviewed in Oct 2022. There was 1 interview round.
I applied via LinkedIn and was interviewed in Jan 2023. There were 2 interview rounds.
Consist of 5 parts and you need to score 200
Hr will ask questions regarding your introduction.
based on 4 interviews
Interview experience
based on 60 reviews
Rating in categories
Customer Service Professional
758
salaries
| ₹1 L/yr - ₹4.8 L/yr |
Customer Service Executive
491
salaries
| ₹1.1 L/yr - ₹4.8 L/yr |
Customer Service Representative
394
salaries
| ₹1.4 L/yr - ₹5 L/yr |
Customer Support Executive
245
salaries
| ₹1.3 L/yr - ₹4.1 L/yr |
Team Lead
215
salaries
| ₹2.9 L/yr - ₹8.4 L/yr |
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