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Bachelor's degree in Business Administration
Completed Bachelor's degree in Business Administration
Studied various subjects related to business management and customer service
Acquired skills in communication, problem-solving, and decision-making
Relevant coursework included marketing, finance, and organizational behavior
I applied via Referral and was interviewed in Jun 2021. There was 1 interview round.
To descalate an angry customer, listen actively, empathize, apologize, offer a solution, and follow up.
Listen actively to the customer's complaint without interrupting
Empathize with the customer's frustration and acknowledge their feelings
Apologize for the inconvenience caused and take responsibility
Offer a solution or alternative to resolve the issue
Follow up with the customer to ensure their satisfaction
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posted on 22 Sep 2022
I applied via Walk-in and was interviewed before Sep 2021. There were 3 interview rounds.
Some basics maths, reassoning question and grammer.
I applied via Walk-in and was interviewed before Feb 2020. There were 3 interview rounds.
posted on 2 Feb 2021
I applied via Walk-in and was interviewed before Feb 2020. There was 1 interview round.
I applied via Referral and was interviewed in Jul 2020. There was 1 interview round.
I applied via Walk-in and was interviewed before Feb 2022. There were 2 interview rounds.
BPO industry refers to the outsourcing of business processes to third-party service providers.
BPO stands for Business Process Outsourcing
It involves contracting out specific business functions to external companies
Common BPO services include customer support, data entry, and accounting
BPO industry has grown rapidly in countries like India and the Philippines
Cost savings and access to specialized skills are some of the
posted on 11 Sep 2020
I applied via Indeed and was interviewed in Aug 2020. There were 4 interview rounds.
posted on 23 Nov 2021
I applied via Naukri.com and was interviewed before Nov 2020. There were 3 interview rounds.
I applied via Recruitment Consultant and was interviewed in Jul 2020. There were 3 interview rounds.
based on 4 interviews
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