Hiring EXP Customer Support Executives(UK SHIFT) - FIXED SAT & SUN OFF

Hi,

We are hiring experienced customer support executives for UK shifts and we are looking for immediate joiners only.

Experience - 1 yr & above (only from customer support background)

Should have good communication skills

Shift timings - 1.30pm to 10.30pm / 2.30pm to 11.30pm

5 days working in a week and saturday and sunday fixed off

Work location - Chennai, Ramanujam IT city and work from office only

Free cab facility provided for pick and drop(*25km radius, door step pick and drop)

We are looking for immediate joiners only

Interested candidates can Share your resume through WhatsApp to pavithra Hr -7845935727(No calls pls)

Job Responsibilities:

Responsible for reviewing associate's quality of phone and/or non-voice interactions based on

client established quality measures.

Responsible for monitoring associate's compliance to business rules and processes, and report any breaches identified.

Responsible for completing monitoring forms, including comments detailing associate

performance and saving all results in the database for review and reporting.

Assist in making recommendations for quality assurance improvement,

particularly around their workflow and knowledge guides

Being able to work at speed, accurately to agreed targets

Excellent analytical skills, ability to synthesize data from various sources

Excellent time management and organizational skills Knowledge

Basic knowledge of computers

Knowledge of quality assurance standards and methodologies, would be an advantage

Interested candidates can Share your resume through

WhatsApp to pavithra Hr

-7845935727(No calls pls)