TTEC India Customer Support Executive Interview Questions and Answers

Q1. Tel about ur self
Ans. 
I am a dedicated and experienced customer support executive with a strong background in resolving customer issues and providing excellent service.
• Over 5 years of experience in customer support roles

• Skilled in handling customer inquiries and complaints

• Proficient in using CRM systems and ticketing platforms

• Excellent communication and problem-solving skills

• Received multiple awards for outstanding customer service
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Q2. Tel aboutfamily
Ans. 
Family is a group of people related by blood, marriage, or adoption who support and care for each other.
• Family provides emotional support and love.

• Family members share common values and traditions.

• Family can include parents, siblings, grandparents, aunts, uncles, and cousins.

• Family dynamics can vary greatly depending on cultural norms and individual relationships.
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Q1. Why do you want to work at this company
Ans. Make the role great fit for me and I love customer support
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Q2. Why do you want this job
Ans. I saw the social media I have always loved how you have people in different departments interact users
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Q3. What are you greatest strength
Ans. Working hard work and where everything is new and consanlty growing
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Q4. Why should hiring you
Ans. This company famous for India greatest think
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Q5. What are you leaving current job
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Q6. What is ur current salary
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Q7. How do u like one
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Q8. What intrested mean
Ans. 
Interest means something that arouses curiosity or concern.
• Interest can refer to a topic or subject that someone finds fascinating or engaging.

• It can also refer to the feeling of wanting to know more about something.

• In the context of customer support, interest can refer to a customer's concern or inquiry about a product or service.

• Showing genuine interest in helping customers can improve customer satisfaction and loyal
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Q9. How explain company
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Q10. What Experience
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Q1. What can you expect an interview with tcs
Ans. I think asked interview question soft skills communications experience strength weakness how handling challenging situations
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Q2. Behaviour interview questions
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Q3. Tell me about time you faced a challenging situation at work how to handling
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Q4. Different types of interview
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Q5. Technical and behavioral
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Q6. Hr interview questions
Ans. Hobbies experience family background weakness strength
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Q7. Asking skills u
Ans. Post graduate diploma in computer application s
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I don't know this coding test because I have completed my studies b.com computers

I don't know because I have studied commerce

Group discussion is mean important

I don't know coding test

Q1. Why Experience job
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Q2. What Weakness u
Ans. Easy attracted people and trust everyone
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Q1. Skills experience
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Q2. Strength asked u
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Q3. Family also working hard
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I don't know assignment

No this answer because I have complete my graduation b.com

Q1. Tell me about Your self
Ans. 
Experienced customer support executive with a passion for helping customers and resolving issues efficiently.
• Over 5 years of experience in customer support roles

• Strong communication and problem-solving skills

• Ability to handle high-pressure situations and difficult customers

• Proficient in using CRM systems and ticketing platforms

• Received multiple awards for outstanding customer service performance
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Q2. Pronounciation check
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Q1. Sell this pen or any product
Ans. 
This pen is not just a writing tool, but a stylish accessory that enhances your professional image.
• Highlight the sleek design and quality craftsmanship of the pen

• Emphasize the smooth writing experience it provides

• Mention any special features like a comfortable grip or refillable ink

• Create a sense of urgency by mentioning limited availability or a special discount
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Q2. Why should hire you . Why you want join this bpo
Ans. 
I have a strong background in customer service and am highly motivated to excel in this role at your BPO.
• I have over 5 years of experience in customer support roles, where I have consistently exceeded targets and received positive feedback from customers.

• I am a quick learner and adapt well to new environments, which will allow me to quickly integrate into your team and start making a positive impact.

• I am passionate abo...read more
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Q1. Tell me about Your self
Ans. 
Experienced customer support executive with strong communication skills and a passion for helping customers.
• Over 5 years of experience in customer support roles

• Excellent communication skills, both written and verbal

• Proven track record of resolving customer issues efficiently

• Passionate about providing top-notch customer service

• Familiar with CRM systems and ticketing platforms
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Q2. Hobbies . Strength and Weakness . What is bpo. Company work? Why should hire you Sell this bottle
Ans. 
My hobbies include reading, hiking, and playing the guitar. My strengths are communication and problem-solving skills, while my weakness is impatience. BPO stands for Business Process Outsourcing, which involves contracting a third-party service provider to handle specific business operations. I believe I should be hired for my strong customer service background and ability to handle challenging situations. I can sell ...read more
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Q1. Normal introduction
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Q2. Career Objectives and experience
Ans. 
My career objective is to utilize my experience in customer support to provide excellent service and contribute to the success of the company.
• Experienced in handling customer inquiries and resolving issues efficiently

• Strong communication skills to effectively interact with customers and team members

• Goal-oriented mindset to achieve targets and exceed expectations

• Seeking opportunities for professional growth and developm
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Q3. Qualifications and problem solving
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Q4. Manager round and skill questions.
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Q1. Maximum Qualification you have
Ans. 
Bachelor's degree in Business Administration
• Completed Bachelor's degree in Business Administration

• Studied various subjects related to business management and customer service

• Acquired skills in communication, problem-solving, and decision-making

• Relevant coursework included marketing, finance, and organizational behavior
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Q2. Basic scenarios relating to customer experience
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Q1. What is Social media?
Ans. 
Social media refers to online platforms and websites that allow users to create and share content, connect with others, and engage in social networking.
• Social media platforms include Facebook, Twitter, Instagram, LinkedIn, and TikTok.

• Users can share photos, videos, and text posts on social media.

• Social media allows for real-time communication and interaction with others.

• Businesses use social media for marketing, custom...read more
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Q2. About native places?good thing or bad thing
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Grammar question fill in the blank

Q1. Why you want to join
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