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Credence Resource Management

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3.5

based on 608 Reviews

Video summary

Filter reviews by

Credence Resource Management Customer Care Executive Reviews

Updated 19 Mar, 2025

Overall Rating

3.1/5

based on 24 reviews

Rating distribution

8 (36.4%)

7 (31.8%)

2 (9.1%)

1 (4.5%)

4 (18.2%)

Category Ratings

3.0

Work-life balance

2.9

Salary

2.9

Skill development

2.8

Job security

2.7

Promotions

2.6

Work satisfaction

2.5

Company culture

What employees say about Credence Resource Management?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

40% employees reported

Flexible timing

50% employees reported

No travel

100% employees reported

View more detailed insights

Gender based rating

2.4

Rated by Women

13 reviews

3.9

Rated by Men

7 reviews

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Top Mentions in Credence Resource Management Customer Care Executive Reviews

24 reviews found

Sort by: Popular

Customer Care Executive in Pune

Full Time

Health & Fitness Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 19 Mar 2025

Likes

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work days: Monday to Friday (Flexible Timings)

Customer Care Executive in Pune

Full Time

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 11 Jul 2024

Likes

Work environment..they have unlimited of incentives .

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Pune

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

3.0

Work satisfaction

2.0

Company culture

5.0

Work-life balance

posted on 31 May 2024

Likes

NM nice good wow

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work-life balance - Excellent

Dislikes

NM nice good wow

Company culture - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Care Executive in Pune

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 16 May 2024

Likes

I just loved working with CRM...

Salary - Excellent
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Nothing

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Pune

Full Time

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 19 Aug 2023

Likes

Dislike

Dislikes

Growth is not their

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Care Executive in Pune

Full Time

BFSI, Investments & Trading Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 14 Jun 2023

Likes

Nothing was good in crm so much of micro management yuck

Dislikes

Everything was so horrible i don’t know how people work there its so creapy

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Alternate Saturday off (Strict Timings)

Customer Care Executive in Pune

Full Time

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 30 Mar 2023

Likes

Fixed working hours

Skill development - Good

Dislikes

Working on Saturdays

Work Details

Work days: Alternate Saturday off (Strict Timings)

You are reading trusted reviews. Keep reading to find out more about Credence Resource Management.

Customer Care Executive in Pune

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 27 Jun 2022

Likes

I liked nothing

Dislikes

Everything was messed up

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Terrible

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Customer Care Executive in Pune

Full Time

Collection Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

5.0

Skill development

3.0

Job security

4.0

Promotions

5.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 28 Apr 2018

Likes

The work environment is very friendly.

Salary - Excellent
Skill development - Excellent
Promotions - Good
Work satisfaction - Excellent
Work-life balance - Good

Dislikes

It should be more employee centric.

Work Details

It's exciting

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Care Executive in Kharadi

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 17 Oct 2023

Likes

I loved to work with Credence and would love to work again

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Working on Saturday

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Care Executive in Pune

Business Process Quality Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 12 May 2022

Likes

No.... Coz I don't like 6days working

Dislikes

6day working

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Pune

Accounting & Taxation Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 01 Jun 2022

Likes

There is nothing good.

Dislikes

People are too selfish, only think about their self

Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work timings: Flexible Timings

Customer Care Executive in Pune

Collection Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 14 Jan 2021

Likes

Good atmosphere at work place, no such pressure. Good place to start your career.

Salary - Good
Skill development - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Cafeteria and transport.

Work Details

Its too good

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Care Executive in Pune

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 20 Jul 2020

Likes

One of the best organisations I have ever worked in have gave us all kind of support and never complained for any thing

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing to say

Work Details

Happening

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Pune

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 13 Nov 2020

Likes

Management is helpful but the pay structure is not satisfactory.

Job security - Good
Work-life balance - Good

Dislikes

No incentives and the backend team is not treated to be revenue generating team, as it's a base for operations to generate revenue.

Salary - Poor

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Kharadi, Pune, Maharashtra

Collection Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

3.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 18 Nov 2020

Likes

It's a great experience. Unlimited incentives, fixed timings, events, recognitions and everything is really good

Salary - Excellent
Skill development - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

They don't have offs on Saturday. Transportation is bad.

Work Details

Work life is fine unless they unknowingly put you in a different process without any information and tell you to learn on your own without any training

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Care Executive in Pune

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 01 Jun 2019

Likes

employee centric

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Transportation facility very slow

Work Details

very good till now

Work days: Monday to Friday

Work related travel: This is a desk job.

Customer Care Executive in Pune

CCE Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 11 Dec 2018

Likes

It was awesome working with Credence if I ever get a chance again I'll surely join

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Management

Work Details

Exciting

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Pune

Collections Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 25 Mar 2018

Likes

Supportive team members as well as management Good growth opportunities

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

None

Work Details

Fun at work

Work related travel: This is a desk job.

Customer Care Executive in Pune

Collection Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 06 Dec 2018

Likes

Work atmosphere,helping staff

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

Transport delays

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 24 Credence Resource Management reviews submitted by Credence Resource Management employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Credence Resource Management is the right...Read more