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I applied via Company Website and was interviewed in Jul 2024. There was 1 interview round.
I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.
5 years of experience in customer care
Skilled in resolving customer issues
Strong communication and problem-solving skills
Empathetic and patient approach towards customers
I am a dedicated and empathetic professional with a strong background in customer service and problem-solving skills.
I have a proven track record of exceeding customer expectations and resolving issues efficiently.
I possess excellent communication skills and can effectively handle difficult situations with patience and understanding.
I am highly organized and detail-oriented, ensuring that all customer inquiries are add
Top trending discussions
Banking life in a relationship involves managing finances, joint accounts, and financial planning together.
Banking life in a relationship includes opening joint accounts to manage shared expenses.
Couples often make financial decisions together, such as applying for loans or mortgages.
Financial planning becomes a collaborative effort, with discussions on saving, investing, and budgeting.
Trust and transparency are crucia...
Banking work nowleg refers to the current knowledge and practices in the banking industry.
It includes understanding of financial products and services offered by banks
Knowledge of regulatory compliance and risk management
Skills in customer service and sales
Ability to use technology and data analytics for decision making
Examples include mobile banking, online account opening, and personalized financial advice
I applied via Referral and was interviewed before Aug 2020. There were 4 interview rounds.
I applied via Other
To deal with clients and convince them, it is important to build rapport, understand their needs, provide solutions, and showcase value.
Build rapport by actively listening and showing genuine interest in their concerns.
Understand their needs by asking open-ended questions and conducting thorough research.
Provide solutions that align with their goals and address their pain points.
Showcase value by highlighting the uniqu...
I applied via Referral and was interviewed in Oct 2019. There was 1 interview round.
To convince a customer, understand their needs, build trust, provide value, and offer solutions.
Listen actively to the customer's needs and concerns
Build trust by being honest and transparent
Provide value by highlighting the benefits of your product or service
Offer solutions that meet the customer's specific needs
Address any objections or concerns the customer may have
Follow up with the customer to ensure satisfaction
I applied via LinkedIn and was interviewed in Nov 2021. There was 1 interview round.
This pen is not just a writing tool, it's a statement of style and sophistication.
This pen is made with high-quality materials that ensure a smooth writing experience.
It's sleek and stylish design makes it a perfect accessory for any professional setting.
The pen's ink is long-lasting and won't smudge or smear, ensuring your writing always looks neat and tidy.
It's also refillable, making it a sustainable and cost-effect...
I applied via Campus Placement and was interviewed in Jun 2021. There was 1 interview round.
Working in the present market situation requires adaptability and innovation.
Adapt to changes in consumer behavior and market trends
Innovate to offer unique solutions and stand out from competitors
Utilize technology to improve efficiency and reach customers remotely
Maintain strong communication with customers to build trust and loyalty
Stay informed about industry developments and adjust strategies accordingly
Developing market requires understanding customer needs, identifying target audience, creating a unique value proposition, and effective marketing strategies.
Conduct market research to understand customer needs and preferences
Identify target audience and tailor marketing efforts accordingly
Create a unique value proposition that sets your product/service apart from competitors
Develop effective marketing strategies such ...
Handling sales executives requires effective communication, motivation, and goal-setting.
Establish clear expectations and goals for the sales team
Provide regular feedback and coaching to improve performance
Motivate and incentivize the team to achieve targets
Communicate effectively and listen actively to understand their needs and concerns
Lead by example and demonstrate a strong work ethic
Encourage collaboration and tea...
The code of conduct will outline the ethical and professional standards expected of employees in the company.
The code of conduct will provide guidelines for behavior and decision-making in the workplace.
It will cover areas such as conflicts of interest, confidentiality, and respect for colleagues.
Examples of expected behavior may include avoiding discriminatory language or actions, maintaining confidentiality of sensit...
I applied via LinkedIn and was interviewed in Dec 2020. There was 1 interview round.
CASA stands for Current Account and Savings Account. It refers to the deposits made by customers in a bank.
CASA is a type of bank account where customers can deposit their money.
It includes both current accounts and savings accounts.
CASA deposits are considered to be low-cost funds for banks.
Banks offer higher interest rates on savings accounts to attract more customers.
CASA ratio is an important metric for banks to me...
New bank policies aim to improve customer experience and security.
Banks are implementing more advanced security measures to protect customer data
Digital banking is becoming more prevalent, with banks offering more online and mobile services
Some banks are offering incentives for customers to switch to paperless statements and online banking
There is a focus on improving customer service and reducing wait times in branche...
posted on 5 Mar 2024
I applied via Walk-in and was interviewed before Mar 2023. There were 2 interview rounds.
HR joined without any aptitude test
based on 1 interview
Interview experience
based on 5 reviews
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Business Development Executive
557
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Assistant Manager
486
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Senior Officer
473
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Relationship Manager
465
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Senior Executive
457
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