Jana Small Finance Bank Customer Care Executive Reviews

Likes

Now days company culture was changed, don't know how and why . Lot of things was changed and it was not digestible.

Dislikes

Internal approval was pending for no reason

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Over all good

Dislikes

Although 2nd & 4th Saturday is work off as per Banking system,yet as a normal working,moreover all state & national holiday is used as a normal working day which is very malpractice as per Banking norms.

Work Details

Work timings: Strict Timings

Likes

inner and outer branch contest & achievement prizes module on any segment like liabilities and assets, sales & collection vertical.

Dislikes

Although 2nd & 4th Saturday is work off as per Banking system,yet as a normal working,moreover all state & national holiday is used as a normal working day which is very malpractice as per Banking norms.

Likes

Bad Environment in this bank Not job security Not serve notice period Secured time app stop

Dislikes

Bad Environment

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Wrost experience I never want to work with this kind of banking sector

Dislikes

Work environment people behaviour the don’t know what is work management

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Good Company culture and Good system for work.

Dislikes

Login slow process and visit mandatory for customer office and Residence And properties so difficult.

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This job involves International Travel.

Likes

Not a secured bank to work for senior stable resources as BM is a high risk profile job in jana bank as anytime your job is under stake

Dislikes

Supervisor & Seniors biased & partial behaviours & approach towards their down lines as they only support & help their own set of people whom they like & who are in their good books . The seniors doesn’t consider & support / help performer BM’s basis their self BM hard work & performance & team performance & achievements to elevateinto next levels as they de grade & de motivate them in such a way that employee will definitely exit the bank only & only due to biased & partial behaviours & approach of their super bosses & seniors RH & ZH...Read More

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Best and supportive

Dislikes

Best carrier growth

Likes

I have worked with Jana small finance Bank Last 10 plus year. i have learn Leadership,Time management, Problem sloviing Approch, Team Management, Team Development Target vs Achievement Analysis etc. I have enjoying my Job Role and I am Impressed and Adopt many things from my Senior Team.Thank you.

Dislikes

Sunday working

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

HR is not strong , they are not having powers . Even work balance itself they are not handle . Work timing is 8.30AM to 9 PM . Even holiday also working . nearly 12 to 13 hours we are working . Even operation staff like teller and BOM go to the field during banking customer hours . it affect the customer service . Due to this pressure only operation staff also keep on switching the bank . Kindly control this . Every branch make teller and bom as Service only staff ..Then only Employee not think about switching Bank . Because senior citizen trust we loose when person keep on changing the organization . it affect our productivity . Please make Teller and BOM as only service staff . Please dont include sales for them ....Read More

Work Details

Work related travel: This job involves Travel Within City.

Likes

Nothing... Infact worst experience of my life

Dislikes

1st and for most is there is no HR policy for employees and HR's behaviour is very very bad for employees, infact HR ask employees for business and take report of business... And very bad culture

Likes

They change and department any time. My corporate Salary Dept is closed. I have joined just in 2 months completed. Than after My Department is Closed they transfer me to casa department

Dislikes

Any Department can close any time There is zero job security in Jana Small finance Bank.

Likes

Janbank, everything is fine at the higher level. Salary and incentives are also good, there is no problem.

Dislikes

The working culture is very bad. Especially the behaviour of the branch head is very bad. Branch head treat employees like servents and he forces the employees to resign forcefully. Even after giving resignation they do not give relieving letter. Branches are open on Sundays in the collection part. HR listen to every branch head anddo not investigate anything from their side. The name of the branch head of Sibsagar location is Harikinkar Mohan....Read More

Likes

I don’t have any likings over here

Dislikes

Government office culture where work has not happened the day can be postponed to next day. No freedom to take decisions within your team even if you are the team leader. No work satisfaction. These are all particularly in Finance

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

I was forme Employee of this company my carrier 9 year working jayalakshmi Financial services so good company,job security,company culture, company manezment,HR allwes good I would like to do it again if I get aa chace in the future

Dislikes

No Answer

Likes

Initiatives , great place to learn, very experienced and industry leading senior management

Dislikes

work pressure is biggest con

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.