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AU Small Finance Bank Customer Service Officer Interview Questions and Answers
Updated
5 Jun 2024
2 interviews found
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Popular
Interview experience
Good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in May 2024.
1 Interview Round
1
HR Round (2 Questions)
- Q1. Tell me about yourself Add Answer
- Q2. Whats your working experience Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Easy interview
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Company Website and was interviewed before Jan 2022.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
Aptitude Test Round
Meeting from branch manager and assistant manager
3
Assignment Round
Ask me to some question by branch manager and cluster manager
Interview Preparation Tips
Interview preparation tips for other job seekers - Ye ek accha organization h kaam krne k liye is organization se kafi kuch sikhne k liye milega
Top trending discussions
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Interview Tips & Stories
2w (edited)
a consultant
Alternate documents for Employee verification?
My new employer asked for my previous offer letters and salary slips. When I inquired, they said it was for background verification.
However, I feel that providing these documents might affect salary negotiations, and it feels a bit unethical too.
What alternative documents can I provide for employment verification?
Got a question about AU Small Finance Bank?
Ask anonymously on communities.
Interview questions from similar companies
Customer Service Officer Interview Questions
Equitas Small Finance Bank
Anonymous
posted on 12 Dec 2024
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
2 Interview Rounds
1
Group Discussion Round
Regarding previous company work related how it will use here
2
One-on-one Round (2 Questions)
- Q1. Reg previous company work experience how it will use here View Answers (1)
- Q2. Same as above few other questions Add Answer
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed in Aug 2023.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
HR Round (1 Question)
- Q1. Some banking related topics and customer service Add Answer
3
Assignment Round
Some general knowledge information and banking related questions
I applied via Company Website and was interviewed in Feb 2022.
2 Interview Rounds
1
HR Round (3 Questions)
- Q1. Where do you see yourself in 5 years? View Answers (1)
- Q2. Tell me about yourself. View Answers (1)
- Q3. What is your family background? View Answers (1)
2
HR Round (4 Questions)
- Q1. Share details of your previous job. View Answers (1)
- Q2. What is your family background? View Answers (1)
- Q3. Where do you see yourself in 5 years? View Answers (1)
- Q4. Tell me about yourself. View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Good communication skills
Quick learner
Basic knowledge of computer
Hard and smart working
Quick learner
Basic knowledge of computer
Hard and smart working
Customer Service Officer Interview Questions
Ujjivan Small Finance Bank
Anonymous
posted on 13 Feb 2022
1 Interview Round
1
HR Round (1 Question)
- Q1. Where do you see yourself in 5 years? Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - 5 years experience in Customer service officer utkarsh bank
Customer Service Officer Interview Questions
Equitas Small Finance Bank
Anonymous
posted on 9 Jun 2023
Interview experience
Good
Difficulty level
Moderate
Duration
2-4 weeks
Result
Not Selected
I applied via Walk-in and was interviewed in May 2023.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
HR Round (1 Question)
- Q1. Tell us about yourself and your previous career experiences Add Answer
3
One-on-one Round (2 Questions)
- Q1. Take us through your profile. Add Answer
- Q2. Questions on teller and customer service officer roles. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be bold on your profile and be aware of your industry to be more quick with responses to questions related to the role you apply for.
loganathan s
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed before Mar 2023.
3 Interview Rounds
1
Aptitude Test Round
Dear job seeker in this assessment test they must be check your grammer and sentence formation test in english....like a Tenses,Vocabulary,prepositions etc,....
2
HR Round (1 Question)
- Q1. 1.Tell me something about your self? 2.How many languages can you speak? 3.Tell me any little story in Hindi and kannada(any topic) 4.What is your salary expect...read more Add Answer
3
Technical Round (1 Question)
- Q1. In this round mock call test will be happen like a client call.....one end you need to take the call and another end one of the company employee sit and speak w...read more Add Answer
Customer Service Officer Interview Questions
Equitas Small Finance Bank
Anonymous
posted on 28 Aug 2024
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed before Aug 2023.
1 Interview Round
1
HR Round (3 Questions)
- Q1. Tell me about yourself. View Answers (1)
- Q2. Can you outline the main differences between a commercial bank and an investment bank? View Answers (1)
- Q3. What are the different types of commercial banks? View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Take care of yourself: Practice self-care, and give yourself space to clear your mind.
Customer Service Officer Interview Questions
Equitas Small Finance Bank
Anonymous
posted on 26 Oct 2021
I applied via Recruitment Consultant and was interviewed in Apr 2021.
3 Interview Rounds
Interview Questions
- Q1. Teller based questions.
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Ok
AU Small Finance Bank Interview FAQs
How many rounds are there in AU Small Finance Bank Customer Service Officer interview?
AU Small Finance Bank interview process usually has 2 rounds. The most common rounds in the AU Small Finance Bank interview process are Resume Shortlist, Aptitude Test and Assignment.
How to prepare for AU Small Finance Bank Customer Service Officer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at AU Small Finance Bank. The most common topics and skills that interviewers at AU Small Finance Bank expect are Customer Service, Service Quality, Banking, Communication Skills and Customer Service Management.
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AU Small Finance Bank Interviews By Designations
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Interview Questions for Popular Designations
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People are getting interviews through
based on 2 AU Small Finance Bank interviews
Company Website
WalkIn
50%
50%
Moderate
Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Customer Service Officer Interview Questions from Similar Companies
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At
par with the average Customer Service Officer Salary in India
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AU Small Finance Bank Customer Service Officer Reviews and Ratings
based on 59 reviews
Rating in categories
|
Assistant Manager
1.4k
salaries
|  ₹1.8 L/yr - ₹7.5 L/yr |
|
Deputy Manager
811
salaries
| ₹3 L/yr - ₹9 L/yr |
|
Relationship Manager
694
salaries
| ₹2 L/yr - ₹10 L/yr |
|
Senior Executive
547
salaries
| ₹1.6 L/yr - ₹4.9 L/yr |
|
Credit Manager
507
salaries
| ₹2 L/yr - ₹11 L/yr |
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