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IndusInd Bank
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IndusInd Bank Customer Service Officer Interview Questions and Answers
IndusInd Bank Customer Service Officer Interview Experiences
2 interviews found
Anonymous
Selected
I applied via Recruitment Consulltant and was interviewed in Aug 2023. There were 3 interview rounds.
(1 Question)
- Q1. Some banking related topics and customer service
Some general knowledge information and banking related questions
loganathan s
Selected
I applied via Naukri.com and was interviewed before Mar 2023. There were 3 interview rounds.
Dear job seeker in this assessment test they must be check your grammer and sentence formation test in english....like a Tenses,Vocabulary,prepositions etc,....
(1 Question)
- Q1. 1.Tell me something about your self? 2.How many languages can you speak? 3.Tell me any little story in Hindi and kannada(any topic) 4.What is your salary expectation? 5.Are you okey for rotational shift in...
(1 Question)
- Q1. In this round mock call test will be happen like a client call.....one end you need to take the call and another end one of the company employee sit and speak with you like a customer....
Customer Service Officer Jobs at IndusInd Bank
Interview questions from similar companies
Selected
I applied via Campus Placement and was interviewed before Dec 2021. There were 4 interview rounds.
FDI in indian Banking sector required or not.
(2 Questions)
- Q1. Introduction, questions, background, work history
- Q2. Salary expectations hdhhssbsnsnsnnsnsmjsjsjsjsjs
Online Test, HR test, typing test
Interview Preparation Tips
- Foucs and read JD/JR
I applied via Company Website and was interviewed in May 2019. There were 3 interview rounds.
Interview Questionnaire
3 Questions
- Q1. They are asking about previous experience
- Q2. I told to what product have done there what I have done the cross selling products
- Q3. They were asked about deparment which department are you willing sales are operations that time i told them I can do anthing
Interview Preparation Tips
I applied via Walk-in and was interviewed before Jan 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. How You see Yourself in the next 5 years.
- Ans. I will be in the senior level of banking.
Interview Preparation Tips
I applied via Walk-in and was interviewed before Jun 2021. There were 2 interview rounds.
Related to aptitude
Interview Preparation Tips
I applied via Naukri.com and was interviewed before Oct 2020. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. About my self
- Q2. Educational qualification
- Q3. About working experience
Interview Preparation Tips
I applied via Referral and was interviewed before Apr 2021. There was 1 interview round.
(1 Question)
- Q1. Intro previous experience and abt banking questions
Interview Preparation Tips
- Retail Banking
I applied via Naukri.com and was interviewed in Aug 2021. There were 2 interview rounds.
(4 Questions)
- Q1. Share details of your previous job.
- Ans.
I worked as a Customer Service Representative at XYZ Company.
Assisted customers with their inquiries and complaints via phone, email, and chat
Resolved customer issues by providing appropriate solutions and alternatives
Maintained accurate records of customer interactions and transactions
Collaborated with other departments to ensure customer satisfaction
Met and exceeded monthly performance targets
- Q2. What is your family background?
- Ans.
My family background is diverse and multicultural.
My parents are from different countries and cultures, which has given me a unique perspective on the world.
Growing up, I was exposed to different languages, foods, and traditions.
My family values education and hard work, which has instilled those values in me.
I have a close-knit family and we enjoy spending time together.
Overall, my family background has shaped who I am
- Q3. What are your salary expectations?
- Ans.
I am open to discussing salary based on the responsibilities and expectations of the role.
I am flexible with salary and willing to negotiate based on the job requirements
I am looking for fair compensation for my skills and experience
I am open to discussing benefits and other forms of compensation
I am more interested in the opportunity to grow and develop within the company
- Q4. Tell me about yourself.
- Ans.
I am a customer-oriented individual with excellent communication skills and a passion for helping people.
I have experience in customer service roles, where I have honed my problem-solving and conflict resolution skills.
I am a quick learner and can adapt to new situations easily.
I am a team player and enjoy collaborating with others to achieve common goals.
I am also proficient in using various customer service software ...
Interview Preparation Tips
I applied via Company Website and was interviewed before Jan 2021. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. Intro, some basic questions, Bank related terms.
Interview Preparation Tips
IndusInd Bank Interview FAQs
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IndusInd Bank Interviews By Designations
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IndusInd Bank Customer Service Officer Interview Process
based on 3 interviews
Interview experience
Customer Service Officer Interview Questions from Similar Companies
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IndusInd Bank Customer Service Officer Reviews and Ratings
based on 8 reviews
Rating in categories
|
Deputy Manager
3.6k
salaries
|  ₹1.7 L/yr - ₹7.5 L/yr |
|
Assistant Manager
2.3k
salaries
| ₹1.5 L/yr - ₹6.3 L/yr |
|
Manager
2k
salaries
| ₹3.2 L/yr - ₹12 L/yr |
|
Service Delivery Manager
1.6k
salaries
| ₹1.9 L/yr - ₹6.3 L/yr |
|
Deputy Branch Manager
1.5k
salaries
| ₹3.9 L/yr - ₹13 L/yr |
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