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Axis Bank
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Axis Bank Customer Service Officer Interview Questions and Answers
Axis Bank Customer Service Officer Interview Experiences
7 interviews found
Selected
I applied via Referral and was interviewed in Nov 2023. There was 1 interview round.
(1 Question)
- Q1. Related to Import and Bank Guarantee
Interview Preparation Tips
Selected
I applied via campus placement at SRM university (SRMU) and was interviewed before Mar 2023. There were 2 interview rounds.
Easy one and Mostly Logical Reasoning
(1 Question)
- Q1. Tell me about yourself
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Aug 2021. There were 2 interview rounds.
(4 Questions)
- Q1. Share details of your previous job.
- Ans.
I worked as a Customer Service Representative at XYZ Company.
Assisted customers with their inquiries and complaints via phone, email, and chat
Resolved customer issues by providing appropriate solutions and alternatives
Maintained accurate records of customer interactions and transactions
Collaborated with other departments to ensure customer satisfaction
Met and exceeded monthly performance targets
- Q2. What is your family background?
- Ans.
My family background is diverse and multicultural.
My parents are from different countries and cultures, which has given me a unique perspective on the world.
Growing up, I was exposed to different languages, foods, and traditions.
My family values education and hard work, which has instilled those values in me.
I have a close-knit family and we enjoy spending time together.
Overall, my family background has shaped who I am
- Q3. What are your salary expectations?
- Ans.
I am open to discussing salary based on the responsibilities and expectations of the role.
I am flexible with salary and willing to negotiate based on the job requirements
I am looking for fair compensation for my skills and experience
I am open to discussing benefits and other forms of compensation
I am more interested in the opportunity to grow and develop within the company
- Q4. Tell me about yourself.
- Ans.
I am a customer-oriented individual with excellent communication skills and a passion for helping people.
I have experience in customer service roles, where I have honed my problem-solving and conflict resolution skills.
I am a quick learner and can adapt to new situations easily.
I am a team player and enjoy collaborating with others to achieve common goals.
I am also proficient in using various customer service software ...
Interview Preparation Tips
I applied via Referral and was interviewed before Apr 2021. There was 1 interview round.
(1 Question)
- Q1. Intro previous experience and abt banking questions
Interview Preparation Tips
- Retail Banking
Axis Bank interview questions for designations
I applied via Walk-in and was interviewed before Jun 2021. There were 2 interview rounds.
Related to aptitude
Interview Preparation Tips
I applied via Company Website and was interviewed in May 2019. There were 3 interview rounds.
Interview Questionnaire
3 Questions
- Q1. They are asking about previous experience
- Q2. I told to what product have done there what I have done the cross selling products
- Q3. They were asked about deparment which department are you willing sales are operations that time i told them I can do anthing
Interview Preparation Tips
Sociology King
Top trending discussions
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Selected
I applied via Walk-in and was interviewed before Nov 2023. There was 1 interview round.
(2 Questions)
- Q1. Banking knowledge
- Q2. Background verification
Customer Service Officer Interview Questions & Answers
Kotak Mahindra Bank
Anonymous
posted on 19 Jun 2024
Selected
I applied via Referral and was interviewed before Jun 2023. There was 1 interview round.
Customer visit with an problem in his account
Interview Preparation Tips
I applied via Walk-in
(6 Questions)
- Q1. What is your family background?
- Q2. Share details of your previous job.
- Q3. Why are you looking for a change?
- Q4. Where do you see yourself in 5 years?
- Q5. What are your strengths and weaknesses?
- Q6. Tell me about yourself.
Interview Preparation Tips
Axis Bank Interview FAQs
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Axis Bank Interviews By Designations
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Axis Bank Customer Service Officer Interview Process
based on 2 interviews
Interview experience
Customer Service Officer Interview Questions from Similar Companies
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Axis Bank Customer Service Officer Reviews and Ratings
based on 265 reviews
Rating in categories
|
Assistant Manager
15.1k
salaries
|  ₹1.8 L/yr - ₹6 L/yr |
|
Deputy Manager
10.5k
salaries
| ₹2 L/yr - ₹8.7 L/yr |
|
Manager
6.1k
salaries
| ₹4.9 L/yr - ₹14 L/yr |
|
Senior Manager
5.2k
salaries
| ₹8 L/yr - ₹28 L/yr |
|
Relationship Officer
3.2k
salaries
| ₹1 L/yr - ₹6 L/yr |
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