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Axis Bank Branch Relationship Officer Interview Questions, Process, and Tips

Updated 26 Feb 2025

Top Axis Bank Branch Relationship Officer Interview Questions and Answers

View all 9 questions

Axis Bank Branch Relationship Officer Interview Experiences

21 interviews found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jan 2025.

Round 1 - Aptitude Test 

Normal question Will be there. Easy one.

Round 2 - HR 

(3 Questions)

  • Q1. Introduce yourself.
  • Q2. Why you want to join into Bank?
  • Q3. What is your strength and weakness?

Interview Preparation Tips

Interview preparation tips for other job seekers - Normal preparation. Prepare on basic banking questions.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Group Discussion 

Group discussion about Current markets skills

Round 2 - Aptitude Test 

Mathmatical skills and base of banking

Interview Preparation Tips

Interview preparation tips for other job seekers - Good command in Mathmatical skills ...

Branch Relationship Officer Interview Questions Asked at Other Companies

asked in Axis Bank
Q1. What is the difference between private sector and public sector b ... read more
asked in Axis Bank
Q2. What is Insurance and different types of Insurance?
asked in Axis Bank
Q3. How do you convince the customer to buy the banking products
asked in Axis Bank
Q4. How can you handle customers?
asked in Axis Bank
Q5. What is mutual funds?
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Walk-in and was interviewed in Oct 2023. There were 4 interview rounds.

Round 1 - Group Discussion 

Sales is the part of round 1

Round 2 - Aptitude Test 

Banking operations is the part of round 2

Round 3 - HR 

(1 Question)

  • Q1. Previous experience salary and reason for change
Round 4 - One-on-one 

(1 Question)

  • Q1. Previous experience and reason for change
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Introduction of yours
  • Q2. Skills and software knowledge

Axis Bank interview questions for designations

 Branch Relationship Manager

 (1)

 Senior Relationship Officer

 (7)

 Branch Banking Officer

 (3)

 Branch Manager

 (20)

 Relationship Manager

 (45)

 Branch Sales Manager

 (8)

 Assistant Branch Manager

 (2)

 Branch Head

 (7)

Interview experience
3
Average
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Feb 2023. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Easy to crack interview with basic banking knowledge
  • Q2. What types of mutual fund are in market
  • Ans. 

    There are various types of mutual funds available in the market.

    • Equity funds: Invest in stocks of companies

    • Debt funds: Invest in fixed income securities like bonds

    • Money market funds: Invest in short-term debt securities

    • Index funds: Track a specific market index

    • Balanced funds: Invest in a mix of stocks and bonds

    • Sector funds: Focus on specific sectors like technology or healthcare

    • International funds: Invest in securities...

  • Answered by AI
  • Q3. Can you able to sell me a pen
  • Ans. 

    Yes, I can sell you a pen by highlighting its features and benefits.

    • Start by discussing the pen's quality and durability

    • Highlight its smooth writing experience and ink flow

    • Mention its versatility for various writing tasks

    • Emphasize its sleek design and professional appearance

    • Offer a competitive price or any promotional offers

    • Create a sense of urgency or scarcity to encourage immediate purchase

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Clear an interview is easy but after that there is struggle in job make decision wisely

Get interview-ready with Top Axis Bank Interview Questions

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I was interviewed before Feb 2024.

Round 1 - Aptitude Test 

English, reasoning and mathematics, gk

Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself.
  • Q2. Why do you want to join axis Bank

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare about financial markets, reporate, reverse reporate, crr, slr etc.

Branch Relationship Officer Jobs at Axis Bank

View all
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via campus placement at Mailam Engineering College, Mailam and was interviewed before Nov 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Self introduction
  • Q2. What pressure handling
  • Ans. 

    I am able to handle pressure effectively by staying organized, prioritizing tasks, and maintaining a positive attitude.

    • Stay organized by creating to-do lists and setting deadlines

    • Prioritize tasks based on urgency and importance

    • Maintain a positive attitude by focusing on solutions rather than problems

    • Practice stress-relieving techniques such as deep breathing or taking short breaks

    • Seek support from colleagues or supervi

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Good place and employees benefit are huge but office politics and heavy pressure

I applied via Campus Placement and was interviewed in Jun 2022. There were 2 interview rounds.

Round 1 - Aptitude Test 

Candidates have to attend the Situational assessment related to sales.
It's all about 30 minutes assessment.

Round 2 - Face to Face Interview 

(5 Questions)

  • Q1. Why do you want to work in this particular location?
  • Q2. What is Insurance and different types of Insurance?
  • Ans. 

    Insurance is a contract between an individual and an insurance company to protect against financial loss.

    • Types of insurance include life, health, auto, home, and travel insurance.

    • Life insurance provides financial support to the family of the insured in case of their death.

    • Health insurance covers medical expenses of the insured.

    • Auto insurance covers damages to the insured's vehicle and liability for any injuries or dama...

  • Answered by AI
  • Q3. What is mutual funds?
  • Ans. 

    Mutual funds are investment vehicles that pool money from multiple investors to invest in stocks, bonds, and other securities.

    • Mutual funds are managed by professional fund managers.

    • Investors buy shares in the mutual fund and the value of their investment is determined by the performance of the underlying securities.

    • Mutual funds offer diversification and can be a good option for investors who want exposure to a variety ...

  • Answered by AI
  • Q4. What is the difference between private sector and public sector banks?
  • Ans. 

    Private sector banks are owned by private individuals or corporations while public sector banks are owned by the government.

    • Private sector banks are profit-oriented while public sector banks focus on social welfare.

    • Private sector banks have higher interest rates and better customer service while public sector banks have lower interest rates and slower customer service.

    • Examples of private sector banks include HDFC Bank,...

  • Answered by AI
  • Q5. Family background and some basic questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - Candidates must and should have confidence, Communication skills.
They should research about the company and banking related information.
Should be dressed formally to attend the face to face interview.
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Oct 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself..testing product knowledge
  • Q2. Product knowledge
Round 3 - Aptitude Test 

Aptitude and psychometric test

Round 4 - One-on-one 

(1 Question)

  • Q1. Product knowledge
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via campus placement at Sri Jayachamarajendran College of Engineering (SJCE) and was interviewed before Jan 2023. There were 2 interview rounds.

Round 1 - Ps 

(2 Questions)

  • Q1. How do you manage an angry customer
  • Ans. 

    Managing an angry customer requires active listening, empathy, and problem-solving skills.

    • Stay calm and composed

    • Listen actively and let the customer vent their frustrations

    • Show empathy and understanding

    • Apologize for any inconvenience caused

    • Offer a solution or alternatives to resolve the issue

    • Follow up with the customer to ensure their satisfaction

  • Answered by AI
  • Q2. How do you manage work pressure
Round 2 - HR 

(2 Questions)

  • Q1. Asked about general things about banking
  • Q2. How do you convince the customer to buy the banking products
  • Ans. 

    To convince customers to buy banking products, I focus on understanding their needs, providing personalized solutions, highlighting benefits, and building trust.

    • Listen actively to understand customer needs and concerns

    • Offer personalized solutions that align with their financial goals

    • Highlight the benefits and features of the banking products

    • Provide clear explanations and answer any questions they may have

    • Build trust by...

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Axis Bank Branch Relationship Officer interview:
  • Branch Banking Operations
  • general
Interview preparation tips for other job seekers - Communication skill is very important and the way of presenting, attitude becomes an important

Axis Bank Interview FAQs

How many rounds are there in Axis Bank Branch Relationship Officer interview?
Axis Bank interview process usually has 2-3 rounds. The most common rounds in the Axis Bank interview process are HR, Aptitude Test and Resume Shortlist.
How to prepare for Axis Bank Branch Relationship Officer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Axis Bank. The most common topics and skills that interviewers at Axis Bank expect are Branch Banking, Branch Operations, Retail Banking, Retail Branch Banking and Cross Selling.
What are the top questions asked in Axis Bank Branch Relationship Officer interview?

Some of the top questions asked at the Axis Bank Branch Relationship Officer interview -

  1. What is the difference between private sector and public sector ban...read more
  2. What is Insurance and different types of Insuran...read more
  3. How do you convince the customer to buy the banking produ...read more
How long is the Axis Bank Branch Relationship Officer interview process?

The duration of Axis Bank Branch Relationship Officer interview process can vary, but typically it takes about less than 2 weeks to complete.

Tell us how to improve this page.

Axis Bank Branch Relationship Officer Interview Process

based on 35 interviews

3 Interview rounds

  • Resume Shortlist Round
  • HR Round - 1
  • HR Round - 2
View more

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Axis Bank Branch Relationship Officer Salary
based on 921 salaries
₹1.6 L/yr - ₹7.5 L/yr
21% more than the average Branch Relationship Officer Salary in India
View more details

Axis Bank Branch Relationship Officer Reviews and Ratings

based on 254 reviews

3.3/5

Rating in categories

3.3

Skill development

2.9

Work-life balance

3.2

Salary

3.3

Job security

3.0

Company culture

3.0

Promotions

2.9

Work satisfaction

Explore 254 Reviews and Ratings
Branch Relationship Officer

Chandigarh,

Panchkula

+1

2-5 Yrs

₹ 1.25-4.75 LPA

Branch Relationship Officer

Jind,

Narwana

+1

2-5 Yrs

₹ 2.25-5 LPA

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