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IndusInd Bank Customer Service Officer Interview Questions and Answers

Updated 6 Mar 2024

2 interviews found

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Customer Service Officer Interview Questions

user image loganathan s

posted on 6 Mar 2024

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed before Mar 2023.

3 Interview Rounds

1

Aptitude Test Round

Dear job seeker in this assessment test they must be check your grammer and sentence formation test in english....like a Tenses,Vocabulary,prepositions etc,....

2

HR Round (1 Question)

  • Q1. 1.Tell me something about your self? 2.How many languages can you speak? 3.Tell me any little story in Hindi and kannada(any topic) 4.What is your salary expect...read more
3

Technical Round (1 Question)

  • Q1. In this round mock call test will be happen like a client call.....one end you need to take the call and another end one of the company employee sit and speak w...read more
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed in Aug 2023.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (1 Question)

  • Q1. Some banking related topics and customer service
3

Assignment Round

Some general knowledge information and banking related questions

Interview questions from similar companies

Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

Group Discussion Round

Regarding previous company work related how it will use here

2

One-on-one Round (2 Questions)

  • Q1. Reg previous company work experience how it will use here
  • Q2. Same as above few other questions
Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in May 2024.

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Tell me about yourself
  • Q2. Whats your working experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy interview

I applied via Company Website and was interviewed in Feb 2022.

2 Interview Rounds

1

HR Round (3 Questions)

  • Q1. Where do you see yourself in 5 years?
  • Q2. Tell me about yourself.
  • Q3. What is your family background?
2

HR Round (4 Questions)

  • Q1. Share details of your previous job.
  • Q2. What is your family background?
  • Q3. Where do you see yourself in 5 years?
  • Q4. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Good communication skills
Quick learner
Basic knowledge of computer
Hard and smart working

1 Interview Round

1

HR Round (1 Question)

  • Q1. Where do you see yourself in 5 years?

Interview Preparation Tips

Interview preparation tips for other job seekers - 5 years experience in Customer service officer utkarsh bank
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed before Dec 2023.

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Why do you choice Equitas small finance bank
  • Q2. How will you work here
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Company Website and was interviewed before Jan 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Aptitude Test Round

Meeting from branch manager and assistant manager

3

Assignment Round

Ask me to some question by branch manager and cluster manager

Interview Preparation Tips

Interview preparation tips for other job seekers - Ye ek accha organization h kaam krne k liye is organization se kafi kuch sikhne k liye milega
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 2-4 weeks
Result
 Not Selected

I applied via Walk-in and was interviewed in May 2023.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

HR Round (1 Question)

  • Q1. Tell us about yourself and your previous career experiences
3

One-on-one Round (2 Questions)

  • Q1. Take us through your profile.
  • Q2. Questions on teller and customer service officer roles.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be bold on your profile and be aware of your industry to be more quick with responses to questions related to the role you apply for.
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed before Aug 2023.

1 Interview Round

1

HR Round (3 Questions)

  • Q1. Tell me about yourself.
  • Q2. Can you outline the main differences between a commercial bank and an investment bank?
  • Q3. What are the different types of commercial banks?

Interview Preparation Tips

Interview preparation tips for other job seekers - Take care of yourself: Practice self-care, and give yourself space to clear your mind.

IndusInd Bank Interview FAQs

How many rounds are there in IndusInd Bank Customer Service Officer interview?
IndusInd Bank interview process usually has 3 rounds. The most common rounds in the IndusInd Bank interview process are HR, Resume Shortlist and Assignment.
How to prepare for IndusInd Bank Customer Service Officer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at IndusInd Bank. The most common topics and skills that interviewers at IndusInd Bank expect are Customer Service, Advanced Excel, Android, Aramco and Back Office.
What are the top questions asked in IndusInd Bank Customer Service Officer interview?

Some of the top questions asked at the IndusInd Bank Customer Service Officer interview -

  1. In this round mock call test will be happen like a client call.....one end you ...read more
  2. Some banking related topics and customer serv...read more

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IndusInd Bank Customer Service Officer Salary
based on 59 salaries
₹1.8 L/yr - ₹4 L/yr
5% less than the average Customer Service Officer Salary in India
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IndusInd Bank Customer Service Officer Reviews and Ratings

based on 7 reviews

2.5/5

Rating in categories

2.2

Skill development

1.9

Work-Life balance

2.1

Salary & Benefits

2.3

Job Security

1.9

Company culture

1.8

Promotions/Appraisal

2.0

Work Satisfaction

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