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based on 9.6k Reviews

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IDFC FIRST Bank Customer Service Officer Interview Questions and Answers for Freshers

Updated 2 Mar 2022

1 interview found

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I applied via Company Website and was interviewed in Feb 2022.

2 Interview Rounds

1

HR Round (3 Questions)

  • Q1. Where do you see yourself in 5 years?
  • Q2. Tell me about yourself.
  • Q3. What is your family background?
2

HR Round (4 Questions)

  • Q1. Share details of your previous job.
  • Q2. What is your family background?
  • Q3. Where do you see yourself in 5 years?
  • Q4. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Good communication skills
Quick learner
Basic knowledge of computer
Hard and smart working

Interview questions from similar companies

Interview Questions

I applied via Recruitment Consultant and was interviewed in Nov 2020.

4 Interview Rounds

Interview Questions

Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

3 Interview Rounds

1

Group Discussion Round

About microfinance knowledge

2

One-on-one Round (2 Questions)

  • Q1. What is portfolio ?
  • Q2. What is PAR ?
3

HR Round (2 Questions)

  • Q1. What is About Projection & implement ?
  • Q2. What is Target & achievement ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Ok
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

3 Interview Rounds

1

One-on-one Round (2 Questions)

  • Q1. INTRODUCE YOURSELF
  • Q2. QUESTIONS REGARING RBI GUIDELINES, MARKET CAPITALISATION ,BASIC BANKING TERMS
2

Aptitude Test Round

MATHS, REASONING , PERSONALITY TEST

3

HR Round (1 Question)

  • Q1. ABOUT THE COMPANY
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 -
Result
 -

2 Interview Rounds

1

Assignment Round

Like Genrel knowledge

2

Aptitude Test Round

You have came a angry customer. How will you handle .

Interview experience
3
 Average
Difficulty level
 -
Duration
 -
Result
 -

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Group Discussion Round

They gave very basic topic like
Can earning money and maintaing family life balance go hand in hand ?

3

Personal Interview Round (2 Questions)

  • Q1. What r your strength why do u think it is your strength explain wid some incidents?
  • Q2. They even ask to sell a bottle or pen

I applied via Other and was interviewed in May 2021.

4 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - I wnat bank sector and profesional service associate

I applied via Walk-in and was interviewed before Aug 2020.

1 Interview Round

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - They conduct 1 exam before interview , to check your gernal knowledge ,your computer knowledge , after passing that exam you would face interview that not so much hard you can easily cracked it , best of luck

I applied via Company Website and was interviewed before Jan 2021.

3 Interview Rounds

Interview Questions

  • Q1. Intro, some basic questions, Bank related terms. Add Answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and speak confidentially. They just check your communication skills

IDFC FIRST Bank Interview FAQs

How many rounds are there in IDFC FIRST Bank Customer Service Officer interview for freshers?
IDFC FIRST Bank interview process for freshers usually has 2 rounds. The most common rounds in the IDFC FIRST Bank interview process for freshers are HR.

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based on 1 IDFC FIRST Bank interview
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IDFC FIRST Bank Customer Service Officer Salary
based on 38 salaries
₹2.1 L/yr - ₹4.5 L/yr
At par with the average Customer Service Officer Salary in India
View more details

IDFC FIRST Bank Customer Service Officer Reviews and Ratings

based on 3 reviews

5.0/5

Rating in categories

4.9

Skill development

5.0

Work-Life balance

5.0

Salary & Benefits

5.0

Job Security

5.0

Company culture

5.0

Promotions/Appraisal

5.0

Work Satisfaction

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