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HDFC Bank Customer Care Executive Interview Questions, Process, and Tips
Top HDFC Bank Customer Care Executive Interview Questions and Answers
- Q1. WHAT ARE THE SERVICES PROVIDED BY THE HDFC TO THE CUSTOMER?
- Q2. Which product is more profit to bank
- Q3. What kinds of loans do you know that bank gives
HDFC Bank Customer Care Executive Interview Experiences
17 interviews found
Muskan
Selected
I applied via Recruitment Consulltant and was interviewed in Jul 2024. There were 2 interview rounds.
Fundamental knowledge of English and mathematics.
(2 Questions)
- Q1. Introduction, basic knowledge of bank like cheque details,RTGS, NEFT
- Q2. Can you relocate?
- Ans.
Yes, I am open to relocating for the right opportunity.
I am willing to relocate for the job.
I have no restrictions on moving to a new location.
I am excited about the possibility of experiencing a new city or country.
I am flexible and adaptable to new environments.
Interview Preparation Tips
Anonymous
(2 Questions)
- Q1. INTRODUCE YOURSELF
- Q2. QUESTIONS REGARING RBI GUIDELINES, MARKET CAPITALISATION ,BASIC BANKING TERMS
MATHS, REASONING , PERSONALITY TEST
(1 Question)
- Q1. ABOUT THE COMPANY
ARIJIT SAHA
Selected
I applied via Referral and was interviewed in Nov 2024. There were 2 interview rounds.
Very Good experience nice very good.
(1 Question)
- Q1. Salary Discussion
Interview Preparation Tips
What people are saying about HDFC Bank
(1 Question)
- Q1. Regarding qualifications and experience in retail branch banking
HDFC Bank interview questions for designations
Selected
I applied via Company Website and was interviewed in Oct 2024. There was 1 interview round.
Bank details and customer service
Interview Preparation Tips
Get interview-ready with Top HDFC Bank Interview Questions
Maths, Reasoning, english
(1 Question)
- Q1. What is your name?
Customer Care Executive Jobs at HDFC Bank
Selected
I applied via Naukri.com and was interviewed in Feb 2024. There were 2 interview rounds.
(2 Questions)
- Q1. Tell me something about yourself.
- Ans.
I am a dedicated and empathetic customer care executive with a passion for helping others.
I have a strong background in customer service and communication skills.
I am proficient in handling customer inquiries, resolving issues, and providing exceptional service.
I am a good listener and problem solver, always striving to meet customer needs and exceed expectations.
- Q2. As I am looking, you are a fresher and you have a 3-year career gap. How can you define this gap?
(3 Questions)
- Q1. Tell me something about yourself.
- Ans.
I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing excellent service.
5 years of experience in customer care
Skilled in resolving customer issues
Strong focus on providing excellent service
Empathetic and dedicated to customer satisfaction
- Q2. Tell me something about your family and family business.
- Ans.
My family runs a small business in the textile industry, specializing in handmade fabrics.
Family business in textile industry
Specializes in handmade fabrics
Small business
Multiple generations involved
- Q3. You said you had a startup, so tell me something about that startup.
- Ans.
My startup was a mobile app that connected local farmers with consumers for fresh produce delivery.
The app allowed users to browse and purchase fresh fruits and vegetables directly from local farmers.
We offered same-day delivery to ensure the produce was as fresh as possible.
Customers could track their orders in real-time and provide feedback on the quality of the produce.
We also provided a platform for farmers to show...
Interview Preparation Tips
Selected
I appeared for an interview in Sep 2024, where I was asked the following questions.
- Q1. What was the reason for leaving your previous job?
- Q2. What makes you the preferred candidate for this position compared to other interviewees?
Selected
I applied via Walk-in and was interviewed in Jan 2024. There was 1 interview round.
(2 Questions)
- Q1. Why you want to join hdfc bank
- Q2. Why you want to join hdfc after engineering
Interview Preparation Tips
I applied via Job Fair and was interviewed in Jan 2024. There was 1 interview round.
(2 Questions)
- Q1. Briefly introduce yourself
- Q2. Why do you want to join Banking?
Interview Preparation Tips
- Soft Skills
- Interpersonal Skills
HDFC Bank Interview FAQs
The duration of HDFC Bank Customer Care Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
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HDFC Bank Interviews By Designations
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Interview Questions for Popular Designations
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HDFC Bank Customer Care Executive Interview Process
based on 31 interviews
2 Interview rounds
- One-on-one Round
- HR Round
Customer Care Executive Interview Questions from Similar Companies
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HDFC Bank Customer Care Executive Reviews and Ratings
based on 182 reviews
Rating in categories
|
Deputy Manager
15.1k
salaries
|  ₹2 L/yr - ₹10 L/yr |
|
Manager
10.3k
salaries
| ₹5 L/yr - ₹14.7 L/yr |
|
Assistant Manager
9.4k
salaries
| ₹1.7 L/yr - ₹7.3 L/yr |
|
Senior Manager
6.3k
salaries
| ₹8 L/yr - ₹25 L/yr |
|
Relationship Manager
6.2k
salaries
| ₹2 L/yr - ₹12.5 L/yr |
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