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Air India Interview Questions and Answers

Updated 27 Feb 2025
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Q1. WHAT ARE THE SERVICES PROVIDED BY THE HDFC TO THE CUSTOMER?

Ans.

HDFC provides a range of services to its customers including banking, loans, insurance, investments, and credit cards.

  • Banking services such as savings accounts, current accounts, and fixed deposits

  • Loan services such as personal loans, home loans, and car loans

  • Insurance services such as life insurance, health insurance, and motor insurance

  • Investment services such as mutual funds, stocks, and bonds

  • Credit card services with various benefits and rewards

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Q2. Which product is more profit to bank

Ans.

The mortgage product is more profitable to the bank.

  • Mortgage loans typically have higher interest rates, resulting in more profit for the bank.

  • Banks earn additional income through fees and charges associated with mortgage products.

  • Mortgage loans have longer repayment terms, allowing the bank to earn interest over a longer period.

  • The bank can also sell mortgage loans to investors, generating additional profit.

  • Compared to other products like personal loans or credit cards, mort...read more

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Q3. What kinds of loans do you know that bank gives

Ans.

Banks offer various types of loans depending on the borrower's needs and eligibility.

  • Personal loans

  • Home loans

  • Car loans

  • Education loans

  • Business loans

  • Credit card loans

  • Gold loans

  • Loan against property

  • Overdraft facility

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Q4. WHAT IS THE FULL FORM OF HDFC? WHAT IS CASA?

Ans.

HDFC stands for Housing Development Finance Corporation. CASA stands for Current Account Savings Account.

  • HDFC is a leading financial institution in India that provides a range of financial products and services.

  • It was founded in 1977 and is headquartered in Mumbai.

  • CASA is a type of bank account that combines a current account and a savings account.

  • It is a low-cost source of funds for banks and helps them to maintain a stable source of deposits.

  • HDFC has a strong CASA ratio, wh...read more

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Q5. what is bank what work bank do

Ans.

A bank is a financial institution that accepts deposits from customers and creates credit by lending money.

  • Banks provide financial services such as savings accounts, checking accounts, loans, and credit cards.

  • They also facilitate transactions such as wire transfers, ATM withdrawals, and online banking.

  • Banks play a crucial role in the economy by providing capital for businesses and individuals to invest and grow.

  • Examples of banks include JPMorgan Chase, Bank of America, and We...read more

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Q6. What do you know about bank

Ans.

A bank is a financial institution that accepts deposits from the public and creates credit.

  • Banks offer various financial services such as loans, credit cards, savings accounts, and investment opportunities.

  • Banks are regulated by government authorities to ensure safety and stability.

  • Banks use technology to provide online and mobile banking services for customers.

  • Examples of banks include JPMorgan Chase, Bank of America, and Wells Fargo.

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Q7. IN WHICH YEAR HDFC ESTABLISH.

Ans.

HDFC was established in 1994.

  • HDFC stands for Housing Development Finance Corporation.

  • It was established on August 17, 1994.

  • It is headquartered in Mumbai, India.

  • HDFC is one of the largest private sector banks in India.

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Q8. Experience n qualificayion

Ans.

I have 3 years of experience in customer service and a Bachelor's degree in Business Administration.

  • 3 years of experience in customer service

  • Bachelor's degree in Business Administration

  • Strong communication and problem-solving skills

  • Familiarity with CRM systems and customer support tools

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Interview Process at Air India

based on 31 interviews
2 Interview rounds
One-on-one Round
HR Round
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