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Ujjivan Small Finance Bank

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Ujjivan Small Finance Bank Customer Care Executive Interview Questions and Answers

Updated 7 May 2024

Ujjivan Small Finance Bank Customer Care Executive Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
-
Result
-
Round 1 - Assignment 

Like Genrel knowledge

Round 2 - Aptitude Test 

You have came a angry customer. How will you handle .

Interview questions from similar companies

I applied via Other

Interview Questionnaire 

1 Question

  • Q1. Why u are being here for this job...can u say a reason??
  • Ans. 

    I am passionate about sales and have a proven track record of exceeding targets in previous roles.

    • Passionate about sales and enjoy the challenge of meeting targets

    • Proven track record of exceeding sales targets in previous roles

    • Excited about the opportunity to contribute to the growth of the company

  • Answered by AI

Interview Preparation Tips

General Tips: Dont tell the simple answer that it was my personal choice..so tell them about your colleague or friends who working in best way in that company
Skills: Communication, Body Language, Presentation Skills
Duration: <1 week

I applied via Naukri.com and was interviewed in Jul 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Why are you join our company.
  • Q2. I said because of career growth is good.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm and positive attitude

Interview Questionnaire 

2 Questions

  • Q1. Banking life there in a relationship
  • Ans. 

    Banking life in a relationship involves managing finances, joint accounts, and financial planning together.

    • Banking life in a relationship includes opening joint accounts to manage shared expenses.

    • Couples often make financial decisions together, such as applying for loans or mortgages.

    • Financial planning becomes a collaborative effort, with discussions on saving, investing, and budgeting.

    • Trust and transparency are crucia...

  • Answered by AI
  • Q2. What is banking work nowleg
  • Ans. 

    Banking work nowleg refers to the current knowledge and practices in the banking industry.

    • It includes understanding of financial products and services offered by banks

    • Knowledge of regulatory compliance and risk management

    • Skills in customer service and sales

    • Ability to use technology and data analytics for decision making

    • Examples include mobile banking, online account opening, and personalized financial advice

  • Answered by AI

I applied via Referral and was interviewed before Aug 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. I was asked about sales and loan related questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview want to test both my knowledge and communication skills. Most of the question asked to me were related to my qualifications and experience related topics. I tried to answer each question with example also used props on the table

I applied via Campus Placement and was interviewed before Jan 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about yourself
  • Q2. Sell me this pen
  • Ans. 

    This pen is a must-have for anyone who wants to make a lasting impression with their writing.

    • This pen has a sleek and professional design that will make you stand out in any business meeting.

    • It writes smoothly and effortlessly, making your handwriting look neat and tidy.

    • The ink is long-lasting and won't smudge or smear, ensuring that your writing stays legible for years to come.

    • It's also refillable, so you can use it a...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - You should be clam and tell each and every thing about yourself to interviewer

Interview Questionnaire 

8 Questions

  • Q1. IAM in Kurnool Location
  • Q2. IAM interested sir
  • Q3. One off year experience in
  • Q4. IAM ready sir
  • Q5. Kurnool
  • Q6. Credit department one year
  • Q7. My completed bsc computer
  • Q8. Previous Hdfc bank in work ing
  • Ans. 

    I have previous experience working at HDFC Bank.

    • Worked as a Sales Executive at HDFC Bank

    • Achieved sales targets consistently

    • Developed strong relationships with clients

    • Trained new team members on sales techniques

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - IAM interested Sir

I applied via Referral and was interviewed before May 2021. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. What is your family background?

Interview Preparation Tips

Interview preparation tips for other job seekers - Very good interview experience at branch.

I applied via Walk-in and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Group Discussion 
Pro Tip by AmbitionBox:
Don’t treat group discussions as an argument. Group discussion is about reaching a meaningful conclusion.
View all GD tips
Round 2 - HR 

(5 Questions)

  • Q1. Why should we hire you?
  • Q2. What are your salary expectations?
  • Q3. What is your family background?
  • Q4. Share details of your previous job.
  • Q5. Why we are hired you ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Whatever you want to do overall life future growth job

I applied via Other

Interview Questionnaire 

4 Questions

  • Q1. How to deal with clients and how to convence them.
  • Ans. 

    To deal with clients and convince them, it is important to build rapport, understand their needs, provide solutions, and showcase value.

    • Build rapport by actively listening and showing genuine interest in their concerns.

    • Understand their needs by asking open-ended questions and conducting thorough research.

    • Provide solutions that align with their goals and address their pain points.

    • Showcase value by highlighting the uniqu...

  • Answered by AI
  • Q2. To The clients-Are you using any credit of ICICI Bank? 2. If you dont use any cards then you can use it. 3.you will a lots of Benifits........
  • Q3. Above all .
  • Q4. Above all.

Interview Preparation Tips

Round: Resume Shortlist
Experience: Candidates selected under Undergraduate.

Round: Group Discussion
Experience: About credit card.
Features and criteria


General Tips: Always keep smile in face n be happy .dont be hesitate infront of Hr.
Dont be oversmart behave gently.
Skills: Communication, Body Language, Presentation Skills, Decision Making Skills
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Ujjivan Small Finance Bank Interview FAQs

How many rounds are there in Ujjivan Small Finance Bank Customer Care Executive interview?
Ujjivan Small Finance Bank interview process usually has 2 rounds. The most common rounds in the Ujjivan Small Finance Bank interview process are Assignment and Aptitude Test.

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Ujjivan Small Finance Bank Customer Care Executive Interview Process

based on 1 interview

Interview experience

5
  
Excellent
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Ujjivan Small Finance Bank Customer Care Executive Salary
based on 17 salaries
₹2.2 L/yr - ₹4.6 L/yr
47% more than the average Customer Care Executive Salary in India
View more details

Ujjivan Small Finance Bank Customer Care Executive Reviews and Ratings

based on 9 reviews

3.1/5

Rating in categories

4.2

Skill development

3.8

Work-life balance

2.3

Salary

2.5

Job security

2.1

Company culture

2.1

Promotions

2.1

Work satisfaction

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