Ujjivan Small Finance Bank Customer Care Executive Interview Questions and Answers

Fundamental knowledge of English and mathematics.

Q1. Introduction, basic knowledge of bank like cheque details,RTGS, NEFT
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Q2. Can you relocate?
Ans. 
Yes, I am open to relocating for the right opportunity.
• I am willing to relocate for the job.

• I have no restrictions on moving to a new location.

• I am excited about the possibility of experiencing a new city or country.

• I am flexible and adaptable to new environments.
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Q1. Tell me about yourself
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I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.
• 5 years of experience in customer care

• Skilled in resolving customer issues

• Strong communication and problem-solving skills

• Empathetic and patient approach towards customers
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Q2. Why should we hire you?
Ans. 
I am a dedicated and empathetic professional with a strong background in customer service and problem-solving skills.
• I have a proven track record of exceeding customer expectations and resolving issues efficiently.

• I possess excellent communication skills and can effectively handle difficult situations with patience and understanding.

• I am highly organized and detail-oriented, ensuring that all customer inquiries are add
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Bollywood related questions

Q1. What is better I phone ya android
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Q2. Who is better urfi javed ya rakhi
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Q1. What is the credit
Ans. 
Credit is the ability to borrow money or obtain goods or services before payment, based on the trust that payment will be made in the future.
• Credit is a financial arrangement where a borrower receives something of value now and agrees to repay the lender at a later date.

• It allows individuals and businesses to make purchases or investments without having to pay the full amount upfront.

• Credit can come in various forms su...read more
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Q2. How many types of credit card use
Ans. 
There are several types of credit cards available, each with different features and benefits.
• Types of credit cards include rewards cards, cashback cards, travel cards, secured cards, and business cards.

• Each type of credit card offers different perks and benefits to suit different needs and preferences.

• Some examples of popular credit card issuers include Visa, Mastercard, American Express, and Discover.
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Q3. What is the bank
Ans. 
A bank is a financial institution that accepts deposits from the public and creates credit.
• Provides various financial services such as loans, mortgages, and investment accounts

• Facilitates transactions such as deposits, withdrawals, and transfers

• Issues credit cards and offers online banking services
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Candidate. Work and beehive how solved customer s

A topic is given to speak to check if you are fluent in English and Hindi.

Q1. Why is you age high 28 years ? And then rejected because of age.
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Q1. How should people talk?
Ans. Yes sir i have a experience, i am working in coustomarecare 2.5 years.
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Q2. Ok, i liked you experience
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Q3. What can you do for our company?
Ans. I sir will be the responsible employee of the company that the company improves and my company moves forward....
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Q4. Live if necessary and you have to work?
Ans. Yes sir, i will work on vacation
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Q5. How much do you want your salary
Ans. My salary depends on the company of my experience.
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Q6. Well i selected you to this company
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Q7. It will work well
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Q8. Ok you can go now
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Q1. Technical expecially and technical information then problem solving
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Q2. Technical issues. Customercare suprot
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Some basic Q about englisg grammer

Q1. Asking Q about custoner care
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Q2. Asking Q about what is customer care inbound outbound basic Q of interview
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