AmbitionBox
Interview Questions
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
i
IndusInd Bank
Compare
Filter interviews by
IndusInd Bank Customer Care Executive Interview Questions and Answers
IndusInd Bank Customer Care Executive Interview Experiences
3 interviews found
Anonymous
Selected
I applied via Walk-in and was interviewed in Sep 2024. There was 1 interview round.
(3 Questions)
- Q1. About my previous work
- Q2. What is SOP, SLA, TAT
- Ans.
SOP stands for Standard Operating Procedure, SLA stands for Service Level Agreement, and TAT stands for Turnaround Time.
SOP is a set of step-by-step instructions compiled by an organization to help workers carry out routine operations.
SLA is a commitment between a service provider and a client. It defines the level of service expected from the service provider.
TAT is the time taken to complete a process or fulfill a re...
- Q3. Tell me about your self
- Ans.
I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.
5 years of experience in customer care
Skilled in resolving customer issues
Strong focus on providing exceptional service
Empathetic and dedicated approach
Excellent communication skills
I applied via Recruitment Consultant and was interviewed in Jan 2021. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. How u will sell product
- Ans.
I will sell the product by understanding the customer's needs and demonstrating how the product can fulfill those needs.
Listen to the customer's requirements
Highlight the features and benefits of the product
Address any concerns or objections the customer may have
Offer a trial or demo of the product
Provide excellent customer service and follow-up
- Q2. Comfortable with shifts
Interview Preparation Tips
I applied via Referral and was interviewed before Jun 2020. There were 3 interview rounds.
Interview Questionnaire
2 Questions
- Q1. What you know about credit card
- Ans.
Credit card is a plastic card that allows you to borrow money from a bank or financial institution to make purchases.
Credit cards have a credit limit, which is the maximum amount of money you can borrow.
You have to pay back the borrowed amount along with interest and other charges.
Credit cards offer various benefits like cashback, reward points, discounts, etc.
Credit cards can be used for online and offline transaction...
- Q2. Credit card is used for shopping on credit basis
Interview Preparation Tips
Top trending discussions
Interview questions from similar companies
I applied via Referral and was interviewed in May 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. About my self
Interview Preparation Tips
I applied via Walk-in and was interviewed in Mar 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. How to sale product
- Ans.
To sell a product, understand the customer's needs, highlight the benefits, and create a sense of urgency.
Research the target audience and their pain points
Highlight the unique features and benefits of the product
Create a sense of urgency through limited time offers or scarcity
Build trust and rapport with the customer
Handle objections and provide solutions
Close the sale and follow up for customer satisfaction
Interview Preparation Tips
I applied via Company Website and was interviewed before Jan 2021. There were 2 interview rounds.
(5 Questions)
- Q1. What are your salary expectations?
- Q2. What is your family background?
- Q3. Why should we hire you?
- Q4. What are your strengths and weaknesses?
- Q5. Tell me about yourself.
Interview Preparation Tips
I applied via Referral and was interviewed before Apr 2021. There were 3 interview rounds.
(1 Question)
- Q1. Self introduction, basic knowledge for banking
(7 Questions)
- Q1. What are your salary expectations?
- Q2. What is your family background?
- Q3. Share details of your previous job.
- Q4. Why should we hire you?
- Q5. Why are you looking for a change?
- Q6. What are your strengths and weaknesses?
- Q7. Tell me about yourself.
Interview Preparation Tips
I applied via Recruitment Consultant and was interviewed in Dec 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Why you are interested in this Housing Sector?
Interview Preparation Tips
Interview Questionnaire
1 Question
- Q1. Tell me about yourself
Sales Executive Interview Questions & Answers
Kotak Mahindra Bank
Aritro Mukherji
posted on 23 Sep 2017
I was interviewed before Sep 2016.
Interview Questionnaire
1 Question
- Q1. Growth prospects and compensation
Interview Preparation Tips
Duration: 25 minutes
Total Questions: 40
Round: Group Discussion
Tips: You should show how you can stand out in the competitive crowd
Duration: 5 minutes
Skills: Selling Skills, Analytical Skills
IndusInd Bank Interview FAQs
Tell us how to improve this page.
IndusInd Bank Interviews By Designations
- IndusInd Bank Deputy Manager Interview Questions
- IndusInd Bank Business Development Manager Interview Questions
- IndusInd Bank Assistant Manager Interview Questions
- IndusInd Bank Relationship Manager Interview Questions
- IndusInd Bank Chief Manager Interview Questions
- IndusInd Bank Branch Manager Interview Questions
- IndusInd Bank Deputy Branch Manager Interview Questions
- IndusInd Bank Service Delivery Manager Interview Questions
- Show more
Interview Questions for Popular Designations
- Non Voice Customer Care Executive Interview Questions
- Customer Care Associate Interview Questions
- Customer Service Executive Interview Questions
- Customer Care Representative Interview Questions
- Customer Care Manager Interview Questions
- Customer Care Interview Questions
- Customer Service Associate Interview Questions
- Voice Process Customer Care Executive Interview Questions
- Show more
IndusInd Bank Customer Care Executive Interview Process
based on 1 interview
Interview experience
Customer Care Executive Interview Questions from Similar Companies
Fast track your campus placements
IndusInd Bank Customer Care Executive Reviews and Ratings
based on 12 reviews
Rating in categories
|
Deputy Manager
3.7k
salaries
|  ₹0 L/yr - ₹0 L/yr |
|
Assistant Manager
2.3k
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Manager
2k
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Service Delivery Manager
1.6k
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Deputy Branch Manager
1.5k
salaries
| ₹0 L/yr - ₹0 L/yr |
HDFC Bank
ICICI Bank
Axis Bank
Kotak Mahindra Bank
- Home >
- Interviews >
- IndusInd Bank Interview Questions >
- IndusInd Bank Customer Care Executive Interview Questions
