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IndusInd Bank
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I applied via Walk-in and was interviewed in Sep 2024. There was 1 interview round.
SOP stands for Standard Operating Procedure, SLA stands for Service Level Agreement, and TAT stands for Turnaround Time.
SOP is a set of step-by-step instructions compiled by an organization to help workers carry out routine operations.
SLA is a commitment between a service provider and a client. It defines the level of service expected from the service provider.
TAT is the time taken to complete a process or fulfill a re...
I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.
5 years of experience in customer care
Skilled in resolving customer issues
Strong focus on providing exceptional service
Empathetic and dedicated approach
Excellent communication skills
I applied via Recruitment Consultant and was interviewed in Jan 2021. There was 1 interview round.
I will sell the product by understanding the customer's needs and demonstrating how the product can fulfill those needs.
Listen to the customer's requirements
Highlight the features and benefits of the product
Address any concerns or objections the customer may have
Offer a trial or demo of the product
Provide excellent customer service and follow-up
I applied via Referral and was interviewed before Jun 2020. There were 3 interview rounds.
Credit card is a plastic card that allows you to borrow money from a bank or financial institution to make purchases.
Credit cards have a credit limit, which is the maximum amount of money you can borrow.
You have to pay back the borrowed amount along with interest and other charges.
Credit cards offer various benefits like cashback, reward points, discounts, etc.
Credit cards can be used for online and offline transaction...
What people are saying about IndusInd Bank
I applied via Other
To deal with clients and convince them, it is important to build rapport, understand their needs, provide solutions, and showcase value.
Build rapport by actively listening and showing genuine interest in their concerns.
Understand their needs by asking open-ended questions and conducting thorough research.
Provide solutions that align with their goals and address their pain points.
Showcase value by highlighting the uniqu...
Banking life in a relationship involves managing finances, joint accounts, and financial planning together.
Banking life in a relationship includes opening joint accounts to manage shared expenses.
Couples often make financial decisions together, such as applying for loans or mortgages.
Financial planning becomes a collaborative effort, with discussions on saving, investing, and budgeting.
Trust and transparency are crucia...
Banking work nowleg refers to the current knowledge and practices in the banking industry.
It includes understanding of financial products and services offered by banks
Knowledge of regulatory compliance and risk management
Skills in customer service and sales
Ability to use technology and data analytics for decision making
Examples include mobile banking, online account opening, and personalized financial advice
I applied via LinkedIn and was interviewed in Dec 2020. There was 1 interview round.
CASA stands for Current Account and Savings Account. It refers to the deposits made by customers in a bank.
CASA is a type of bank account where customers can deposit their money.
It includes both current accounts and savings accounts.
CASA deposits are considered to be low-cost funds for banks.
Banks offer higher interest rates on savings accounts to attract more customers.
CASA ratio is an important metric for banks to me...
New bank policies aim to improve customer experience and security.
Banks are implementing more advanced security measures to protect customer data
Digital banking is becoming more prevalent, with banks offering more online and mobile services
Some banks are offering incentives for customers to switch to paperless statements and online banking
There is a focus on improving customer service and reducing wait times in branche...
I applied via Walk-in and was interviewed before Oct 2020. There were 5 interview rounds.
I applied via Campus Placement and was interviewed before Jan 2020. There were 3 interview rounds.
Bond market in India is performing well due to various factors.
Low interest rates have led to increased demand for bonds
Government's borrowing program has been well received by investors
Investors are looking for safe investment options amidst market volatility
Foreign investors have shown interest in Indian bonds
RBI's measures to increase liquidity in the market have also contributed to the growth
I applied via Walk-in and was interviewed in Dec 2020. There was 1 interview round.
To handle cash customers into finance, provide attractive financing options, explain the benefits, and offer assistance throughout the process.
Offer attractive financing options such as low-interest rates or flexible payment plans.
Explain the benefits of financing, such as the ability to purchase higher-priced items or spreading out payments over time.
Provide clear and transparent information about the financing proces...
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Interview experience
based on 12 reviews
Rating in categories
Deputy Manager
3.6k
salaries
| ₹1.7 L/yr - ₹7.5 L/yr |
Assistant Manager
2.3k
salaries
| ₹1.5 L/yr - ₹6.3 L/yr |
Manager
2k
salaries
| ₹3.2 L/yr - ₹12 L/yr |
Service Delivery Manager
1.6k
salaries
| ₹1.9 L/yr - ₹6.3 L/yr |
Deputy Branch Manager
1.5k
salaries
| ₹3.9 L/yr - ₹13 L/yr |
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