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I applied via Walk-in and was interviewed in Sep 2024. There was 1 interview round.
SOP stands for Standard Operating Procedure, SLA stands for Service Level Agreement, and TAT stands for Turnaround Time.
SOP is a set of step-by-step instructions compiled by an organization to help workers carry out routine operations.
SLA is a commitment between a service provider and a client. It defines the level of service expected from the service provider.
TAT is the time taken to complete a process or fulfill a re...
I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.
5 years of experience in customer care
Skilled in resolving customer issues
Strong focus on providing exceptional service
Empathetic and dedicated approach
Excellent communication skills
I applied via Recruitment Consultant and was interviewed in Jan 2021. There was 1 interview round.
I will sell the product by understanding the customer's needs and demonstrating how the product can fulfill those needs.
Listen to the customer's requirements
Highlight the features and benefits of the product
Address any concerns or objections the customer may have
Offer a trial or demo of the product
Provide excellent customer service and follow-up
I applied via Referral and was interviewed before Jun 2020. There were 3 interview rounds.
Credit card is a plastic card that allows you to borrow money from a bank or financial institution to make purchases.
Credit cards have a credit limit, which is the maximum amount of money you can borrow.
You have to pay back the borrowed amount along with interest and other charges.
Credit cards offer various benefits like cashback, reward points, discounts, etc.
Credit cards can be used for online and offline transaction...
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I applied via Campus Placement and was interviewed before Jan 2020. There was 1 interview round.
This pen is a must-have for anyone who wants to make a lasting impression with their writing.
This pen has a sleek and professional design that will make you stand out in any business meeting.
It writes smoothly and effortlessly, making your handwriting look neat and tidy.
The ink is long-lasting and won't smudge or smear, ensuring that your writing stays legible for years to come.
It's also refillable, so you can use it a...
I applied via Referral and was interviewed before May 2021. There was 1 interview round.
I applied via Referral and was interviewed in Oct 2019. There was 1 interview round.
To convince a customer, understand their needs, build trust, provide value, and offer solutions.
Listen actively to the customer's needs and concerns
Build trust by being honest and transparent
Provide value by highlighting the benefits of your product or service
Offer solutions that meet the customer's specific needs
Address any objections or concerns the customer may have
Follow up with the customer to ensure satisfaction
I applied via Campus Placement and was interviewed before Jan 2020. There were 3 interview rounds.
Bond market in India is performing well due to various factors.
Low interest rates have led to increased demand for bonds
Government's borrowing program has been well received by investors
Investors are looking for safe investment options amidst market volatility
Foreign investors have shown interest in Indian bonds
RBI's measures to increase liquidity in the market have also contributed to the growth
Working in the present market situation requires adaptability and innovation.
Adapt to changes in consumer behavior and market trends
Innovate to offer unique solutions and stand out from competitors
Utilize technology to improve efficiency and reach customers remotely
Maintain strong communication with customers to build trust and loyalty
Stay informed about industry developments and adjust strategies accordingly
Developing market requires understanding customer needs, identifying target audience, creating a unique value proposition, and effective marketing strategies.
Conduct market research to understand customer needs and preferences
Identify target audience and tailor marketing efforts accordingly
Create a unique value proposition that sets your product/service apart from competitors
Develop effective marketing strategies such ...
Handling sales executives requires effective communication, motivation, and goal-setting.
Establish clear expectations and goals for the sales team
Provide regular feedback and coaching to improve performance
Motivate and incentivize the team to achieve targets
Communicate effectively and listen actively to understand their needs and concerns
Lead by example and demonstrate a strong work ethic
Encourage collaboration and tea...
The code of conduct will outline the ethical and professional standards expected of employees in the company.
The code of conduct will provide guidelines for behavior and decision-making in the workplace.
It will cover areas such as conflicts of interest, confidentiality, and respect for colleagues.
Examples of expected behavior may include avoiding discriminatory language or actions, maintaining confidentiality of sensit...
I applied via Walk-in and was interviewed in Mar 2021. There was 1 interview round.
To sell a product, understand the customer's needs, highlight the benefits, and create a sense of urgency.
Research the target audience and their pain points
Highlight the unique features and benefits of the product
Create a sense of urgency through limited time offers or scarcity
Build trust and rapport with the customer
Handle objections and provide solutions
Close the sale and follow up for customer satisfaction
I applied via Referral and was interviewed before Aug 2020. There were 4 interview rounds.
based on 1 interview
Interview experience
based on 12 reviews
Rating in categories
Deputy Manager
3.6k
salaries
| ₹1.7 L/yr - ₹7.5 L/yr |
Assistant Manager
2.3k
salaries
| ₹1.5 L/yr - ₹6.3 L/yr |
Manager
2k
salaries
| ₹2.6 L/yr - ₹11.7 L/yr |
Business Development Manager
1.9k
salaries
| ₹1.7 L/yr - ₹5.5 L/yr |
Service Delivery Manager
1.6k
salaries
| ₹1.9 L/yr - ₹6.3 L/yr |
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