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Fino Payments Bank Customer Relation Officer Interview Questions and Answers

Updated 12 Nov 2021

Fino Payments Bank Customer Relation Officer Interview Experiences

2 interviews found

Interview Questionnaire 

2 Questions

  • Q1. Totally waste hire employee s to much work pressure
  • Q2. Team head's put lot of pressure CRO ,

Interview Preparation Tips

Interview preparation tips for other job seekers - Wasted job to much work pressure

Interview Questionnaire 

2 Questions

  • Q1. Appointment date
  • Q2. Your location

Customer Relation Officer Interview Questions Asked at Other Companies

Q1. What are the languages you know?
asked in JSW Paints
Q2. Why Paint? Why sales? What do you know about paint industry
Q3. How would you upsell and cross sell a product
Q4. How can u maintain relation ship with external and internal ?
asked in Axis Sales
Q5. What is the pan? What is credit score? What is the credit report?

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Introduction round
Round 2 - One-on-one 

(1 Question)

  • Q1. Managerial round
Round 3 - One-on-one 

(1 Question)

  • Q1. Salary discussion
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Feb 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Reasoing and apptirude test and current banking scenario and sales knowledge

Round 3 - HR 

(2 Questions)

  • Q1. Tell me about ur self
  • Q2. Brief about yourself and working details

Interview Preparation Tips

Interview preparation tips for other job seekers - Before joining this company make sure know about your role and work datails. Unless dont join later will suffer..
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Role of officer
Round 2 - Technical 

(1 Question)

  • Q1. About your self

Interview Preparation Tips

Interview preparation tips for other job seekers - get prepared
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I was interviewed before Jan 2024.

Round 1 - One-on-one 

(3 Questions)

  • Q1. About education background
  • Q2. Abouth family background
  • Q3. About banking knowledge

Interview Preparation Tips

Interview preparation tips for other job seekers - Smile and answer to question confidently
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before May 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Branch banking operations A to z
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected
Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. Your current location

Interview Preparation Tips

Interview preparation tips for other job seekers - Speech
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Jun 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

It is about general maths questions

Round 2 - Technical 

(2 Questions)

  • Q1. What is bank?how do respond the customers
  • Ans. 

    A bank is a financial institution that accepts deposits from the public and creates credit. Customer Relation Officers respond to customers by providing assistance with their banking needs.

    • Banks provide various financial services such as savings accounts, loans, and investment opportunities.

    • Customer Relation Officers assist customers with account inquiries, transactions, and problem resolution.

    • They ensure customer sati...

  • Answered by AI
  • Q2. Details of education
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Feb 2024.

Round 1 - Aptitude Test 

Online MCQ test English Logical reasoning Quantitative GK.

Round 2 - HR 

(2 Questions)

  • Q1. About my personal and educational background
  • Q2. Why Banking sector

Fino Payments Bank Interview FAQs

How to prepare for Fino Payments Bank Customer Relation Officer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Fino Payments Bank. The most common topics and skills that interviewers at Fino Payments Bank expect are Sales Executive Activities, Banking Sales, Channel Sales, Sales and Field Sales.
What are the top questions asked in Fino Payments Bank Customer Relation Officer interview?

Some of the top questions asked at the Fino Payments Bank Customer Relation Officer interview -

  1. Totally waste hire employee s to much work press...read more
  2. Team head's put lot of pressure CR...read more

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Fino Payments Bank Customer Relation Officer Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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Fino Payments Bank Customer Relation Officer Salary
based on 105 salaries
₹1.1 L/yr - ₹3.2 L/yr
25% less than the average Customer Relation Officer Salary in India
View more details

Fino Payments Bank Customer Relation Officer Reviews and Ratings

based on 39 reviews

3.9/5

Rating in categories

3.6

Skill development

3.5

Work-life balance

3.2

Salary

3.7

Job security

3.8

Company culture

3.1

Promotions

3.7

Work satisfaction

Explore 39 Reviews and Ratings
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