3 ESAF Small Finance Bank Customer Relation Officer Interview Questions & Answers | Complete Prep Guide 2025

ESAF Small Finance Bank Customer Relation Officer Interview Experiences

1 interview found

Customer Relation Officer Interview Questions & Answers

Jayanta Paul

posted on 17 Jan 2024

Interview experience

Good

Difficulty level

Process Duration

Result

Round 1 - HR

(1 Question)

Q1. Introduction round

Add your answer

Round 2 - One-on-one

(1 Question)

Q1. Managerial round

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Round 3 - One-on-one

(1 Question)

Q1. Salary discussion

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Top trending discussions

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Interview Tips & Stories

5d (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours... read more

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Interview questions from similar companies

Customer Relation Officer Interview Questions & Answers

Bandhan Bank

Anonymous

posted on 8 Oct 2021

I applied via Referral and was interviewed before Oct 2020. There was 1 interview round.

Interview Questionnaire

3 Questions

Q1. Self introduction.?

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Q2. Why choosing Bandhan bank limited

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Q3. Can you work at any circumstances.?

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Interview Preparation Tips

Interview preparation tips for other job seekers - Future growth bank...its a perfect opportunity for those who wants to settle in bank carrier

Customer Relation Officer Interview Questions & Answers

Bandhan Bank

Anonymous

posted on 6 May 2019

Interview Questionnaire

1 Question

Q1. It's a very easy interview, I attend the interview as a fresher they very basic questions like tell me about yourself and basic banking knowledge.

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Customer Relation Officer Interview Questions & Answers

Bandhan Bank

Anonymous

posted on 24 Jan 2020

I applied via Naukri.com and was interviewed in Jul 2019. There was 1 interview round.

Interview Questionnaire

2 Questions

Q1. Basic questions about family,self and about bandhan bank. Questions about previous employer and experience.

Add your answer

Q2. Be prepared about Bandhan banks details

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Interview Preparation Tips

Interview preparation tips for other job seekers - Talk with confidence, wear formal clothes, always answer positively.

Customer Relation Officer Interview Questions & Answers

Bandhan Bank

Anonymous

posted on 10 Jul 2020

I applied via Campus Placement and was interviewed before Jul 2019. There were 4 interview rounds.

Interview Questionnaire

3 Questions

Q1. 1. About my studies and bg

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Q2. 2. Qstn regarding my job role

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Q3. My skills

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Interview Preparation Tips

Interview preparation tips for other job seekers - Tryvto convince the interviewer that u are capable to do this job and you are ready to mingle with the customers. You should make them believe that you will build a successful career along the growth of their company

Customer Relation Officer Interview Questions & Answers

Utkarsh Small Finance Bank

Anonymous

posted on 25 Oct 2021

Interview Questionnaire

3 Questions

Q1. Why do you want to join Our Organization

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Q2. Tell us that why we should appoint you

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Q3. Tell us about your last job experience

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Interview Preparation Tips

Interview preparation tips for other job seekers - At the time of interview we often feel shy that we don't know anything and if interviewer ask anything to us we will not able to answer their questions but it is not true because they are also like us we just have to believe in ourself we can answer every question in the world but we have to keep confidence in our self in our words that's it

Customer Relation Officer Interview Questions & Answers

Bandhan Bank

Anonymous

posted on 11 Apr 2021

Interview Questionnaire

1 Question

Q1. A Case study of a company having some critical background.

Add your answer

Customer Relation Officer Interview Questions & Answers

Bandhan Bank

raviteja battula

posted on 27 Mar 2023

Interview experience

Good

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Company Website and was interviewed in Feb 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.

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Round 2 - One-on-one

(4 Questions)

Q1. Related to previous organization

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Q2. Initial round with branch manager, just about banking what is neft / rtgs , grading in previous organization

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Q3. Introduce about yourself

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Q4. Any loans / liabilities

Ans.

Answered by AI

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Round 3 - HR

(6 Questions)

Q1. Tell me about yourself /introduce yourself

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Q2. Whats the reason to change

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Q3. What is neft/rtgs , difference

Ans.

NEFT and RTGS are electronic fund transfer systems used for interbank transactions in India.

NEFT stands for National Electronic Funds Transfer and is used for transferring funds up to Rs. 2 lakhs.
RTGS stands for Real Time Gross Settlement and is used for transferring funds above Rs. 2 lakhs.
NEFT transactions are settled in batches while RTGS transactions are settled individually and in real-time.
NEFT transactions can b...

Answered by AI

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Q4. Whats your salary expectation

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Q5. What are you expecting from us

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Q6. Why did you leave your last organization

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Interview Preparation Tips

Interview preparation tips for other job seekers - Be bold . Or else hr Will negotatiate about salary

Customer Relation Officer Interview Questions & Answers

Bandhan Bank

Anonymous

posted on 27 May 2024

Interview experience

Bad

Difficulty level

Process Duration

Result

Round 1 - One-on-one

(2 Questions)

Q1. Why you want to join bandhan?

Ans.

I want to join Bandhan because of its strong reputation for customer service and its commitment to helping customers achieve their financial goals.

Strong reputation for customer service
Commitment to helping customers achieve financial goals
Opportunity for personal and professional growth

Answered by AI

Add your answer

Q2. Tell me something about your self?

Ans.

I am a dedicated and customer-oriented individual with a strong background in customer service.

I have over 5 years of experience in customer service roles
I am skilled in handling customer inquiries and resolving issues efficiently
I am a good listener and communicator, able to build rapport with customers easily

Answered by AI

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Here you find job safety but also mentally torcher.

Customer Relation Officer Interview Questions & Answers

Bandhan Bank

Anonymous

posted on 24 Sep 2023

Interview experience

Average

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Campus Placement and was interviewed before Sep 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Be truthful in your resume. It is very easy to catch false or lies during the interview by asking basic questions.

View all Resume tips

Round 2 - Aptitude Test

Aptitude test which includes maths logical reasoning and verbal reasoning

Round 3 - Group Discussion

One topic will be given in the group discussion which has to be discussed between 5 to 6 people's

Round 4 - HR

(1 Question)

Q1. Salary expectations and job location

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - This is a Job place where you will have lots of banking pressure in terms of business so my suggestion to the new comers is prepare yourself mentally for steady growth as it is a growing bank into the market

ESAF Small Finance Bank Interview FAQs

How many rounds are there in ESAF Small Finance Bank Customer Relation Officer interview?

ESAF Small Finance Bank interview process usually has 3 rounds. The most common rounds in the ESAF Small Finance Bank interview process are One-on-one Round and HR.

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ESAF Small Finance Bank Customer Relation Officer Interview Process

based on 1 interview

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Good

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ESAF Small Finance Bank Customer Relation Officer Salary

based on 5 salaries

₹1 L/yr - ₹5 L/yr

24% more than the average Customer Relation Officer Salary in India

View more details

ESAF Small Finance Bank Salaries in India

Senior Officer 575 salaries	₹0 L/yr - ₹0 L/yr
Branch Manager 347 salaries	₹0 L/yr - ₹0 L/yr
Brach Operation Manager 323 salaries	₹0 L/yr - ₹0 L/yr
Assistant Manager 310 salaries	₹0 L/yr - ₹0 L/yr
Sales Officer 247 salaries	₹0 L/yr - ₹0 L/yr