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ESAF Small Finance Bank

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3.7

based on 1.9k Reviews

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ESAF Small Finance Bank Customer Relation Officer Interview Questions and Answers

Updated 17 Jan 2024

ESAF Small Finance Bank Customer Relation Officer Interview Experiences

1 interview found

Customer Relation Officer Interview Questions & Answers

user image Jayanta Paul

posted on 17 Jan 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Introduction round
    • Add your answer
Round 2 - One-on-one 

(1 Question)

  • Q1. Managerial round
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. Salary discussion
    • Add your answer

Top trending discussions

View All
Human Resources
22h
a system engineer
Why so many recruiters are bad at their jobs?
It happens to me a lot. I get an email from a recruiter with just the job title and description. I replied, "Thanks, can you tell me the company name and salary?" Most of the time they tell me. But sometimes, they say things like, "It's a company in banking." I ask again, "Which company? And how much will they pay?" Why is it so hard for them to give me this simple information? And their follow-up is terrible. They don't even remember our conversation. It's ridiculous.
Got a question about ESAF Small Finance Bank?
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Interview questions from similar companies

Customer Relation Officer Interview Questions & Answers

Bandhan Bank user image Anonymous

posted on 8 Oct 2021

I applied via Referral and was interviewed before Oct 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Self introduction.?
    • View 1 more answer
  • Q2. Why choosing Bandhan bank limited
    • Add your answer
  • Q3. Can you work at any circumstances.?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Future growth bank...its a perfect opportunity for those who wants to settle in bank carrier

Customer Relation Officer Interview Questions & Answers

Bandhan Bank user image Anonymous

posted on 6 May 2019

Interview Questionnaire 

1 Question

  • Q1. It's a very easy interview, I attend the interview as a fresher they very basic questions like tell me about yourself and basic banking knowledge.
    • View 5 more answers

Customer Relation Officer Interview Questions & Answers

Bandhan Bank user image Anonymous

posted on 24 Jan 2020

I applied via Naukri.com and was interviewed in Jul 2019. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Basic questions about family,self and about bandhan bank. Questions about previous employer and experience.
    • Add your answer
  • Q2. Be prepared about Bandhan banks details
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Talk with confidence, wear formal clothes, always answer positively.

Customer Relation Officer Interview Questions & Answers

Bandhan Bank user image Anonymous

posted on 10 Jul 2020

I applied via Campus Placement and was interviewed before Jul 2019. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. 1. About my studies and bg
    • Add your answer
  • Q2. 2. Qstn regarding my job role
    • Add your answer
  • Q3. My skills
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Tryvto convince the interviewer that u are capable to do this job and you are ready to mingle with the customers. You should make them believe that you will build a successful career along the growth of their company

Customer Relation Officer Interview Questions & Answers

Utkarsh Small Finance Bank user image Anonymous

posted on 25 Oct 2021

Interview Questionnaire 

3 Questions

  • Q1. Why do you want to join Our Organization
    • View 1 more answer
  • Q2. Tell us that why we should appoint you
    • Add your answer
  • Q3. Tell us about your last job experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - At the time of interview we often feel shy that we don't know anything and if interviewer ask anything to us we will not able to answer their questions but it is not true because they are also like us we just have to believe in ourself we can answer every question in the world but we have to keep confidence in our self in our words that's it

Customer Relation Officer Interview Questions & Answers

Bandhan Bank user image Anonymous

posted on 11 Apr 2021

Interview Questionnaire 

1 Question

  • Q1. A Case study of a company having some critical background.
    • Add your answer

Customer Relation Officer Interview Questions & Answers

Bandhan Bank user image raviteja battula

posted on 27 Mar 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Feb 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. Related to previous organization
    • View 2 more answers
  • Q2. Initial round with branch manager, just about banking what is neft / rtgs , grading in previous organization
    • Add your answer
  • Q3. Introduce about yourself
    • Add your answer
  • Q4. Any loans / liabilities
  • Ans. 

    No

      • Answered by AI
      View 1 more answer
    Round 3 - HR 

    (6 Questions)

    • Q1. Tell me about yourself /introduce yourself
      • Add your answer
    • Q2. Whats the reason to change
      • Add your answer
    • Q3. What is neft/rtgs , difference
    • Ans. 

      NEFT and RTGS are electronic fund transfer systems used for interbank transactions in India.

      • NEFT stands for National Electronic Funds Transfer and is used for transferring funds up to Rs. 2 lakhs.

      • RTGS stands for Real Time Gross Settlement and is used for transferring funds above Rs. 2 lakhs.

      • NEFT transactions are settled in batches while RTGS transactions are settled individually and in real-time.

      • NEFT transactions can b...

      • Answered by AI
      View 1 more answer
    • Q4. Whats your salary expectation
      • Add your answer
    • Q5. What are you expecting from us
      • Add your answer
    • Q6. Why did you leave your last organization
      • Add your answer

    Interview Preparation Tips

    Interview preparation tips for other job seekers - Be bold . Or else hr Will negotatiate about salary

    Customer Relation Officer Interview Questions & Answers

    Bandhan Bank user image Anonymous

    posted on 27 May 2024

    Interview experience
    1
    Bad
    Difficulty level
    -
    Process Duration
    -
    Result
    -
    Round 1 - One-on-one 

    (2 Questions)

    • Q1. Why you want to join bandhan?
    • Ans. 

      I want to join Bandhan because of its strong reputation for customer service and its commitment to helping customers achieve their financial goals.

      • Strong reputation for customer service

      • Commitment to helping customers achieve financial goals

      • Opportunity for personal and professional growth

      • Answered by AI
      Add your answer
    • Q2. Tell me something about your self?
    • Ans. 

      I am a dedicated and customer-oriented individual with a strong background in customer service.

      • I have over 5 years of experience in customer service roles

      • I am skilled in handling customer inquiries and resolving issues efficiently

      • I am a good listener and communicator, able to build rapport with customers easily

      • Answered by AI
      Add your answer

    Interview Preparation Tips

    Interview preparation tips for other job seekers - Here you find job safety but also mentally torcher.

    Customer Relation Officer Interview Questions & Answers

    Bandhan Bank user image Anonymous

    posted on 24 Sep 2023

    Interview experience
    3
    Average
    Difficulty level
    Moderate
    Process Duration
    Less than 2 weeks
    Result
    Selected Selected

    I applied via Campus Placement and was interviewed before Sep 2022. There were 4 interview rounds.

    Round 1 - Resume Shortlist 
    Pro Tip by AmbitionBox:
    Be truthful in your resume. It is very easy to catch false or lies during the interview by asking basic questions.
    View all tips
    Round 2 - Aptitude Test 

    Aptitude test which includes maths logical reasoning and verbal reasoning

    Round 3 - Group Discussion 

    One topic will be given in the group discussion which has to be discussed between 5 to 6 people's

    Round 4 - HR 

    (1 Question)

    • Q1. Salary expectations and job location
      • Add your answer

    Interview Preparation Tips

    Interview preparation tips for other job seekers - This is a Job place where you will have lots of banking pressure in terms of business so my suggestion to the new comers is prepare yourself mentally for steady growth as it is a growing bank into the market
    More about working at ESAF Small Finance Bank

    ESAF Small Finance Bank Interview FAQs

    How many rounds are there in ESAF Small Finance Bank Customer Relation Officer interview?
    ESAF Small Finance Bank interview process usually has 3 rounds. The most common rounds in the ESAF Small Finance Bank interview process are One-on-one Round and HR.

    Tell us how to improve this page.

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    ESAF Small Finance Bank Customer Relation Officer Interview Process

    based on 1 interview

    Interview experience

    4
      
    Good
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    ESAF Small Finance Bank Customer Relation Officer Salary
    based on 5 salaries
    ₹1 L/yr - ₹5 L/yr
    24% more than the average Customer Relation Officer Salary in India
    View more details

    ESAF Small Finance Bank Customer Relation Officer Reviews and Ratings

    based on 1 review

    3.0/5

    Rating in categories

    3.0

    Skill development

    3.0

    Work-life balance

    1.0

    Salary

    3.0

    Job security

    2.0

    Company culture

    2.0

    Promotions

    1.0

    Work satisfaction

    Explore 1 Review and Rating
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