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Utkarsh Small Finance Bank

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3.8

based on 3.3k Reviews

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Utkarsh Small Finance Bank Customer Relation Officer Interview Questions and Answers

Updated 25 Oct 2021

Utkarsh Small Finance Bank Customer Relation Officer Interview Experiences

1 interview found

Customer Relation Officer Interview Questions & Answers

user image Anonymous

posted on 25 Oct 2021

Interview Questionnaire 

3 Questions

  • Q1. Why do you want to join Our Organization
    • View 1 more answer
  • Q2. Tell us that why we should appoint you
    • Add your answer
  • Q3. Tell us about your last job experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - At the time of interview we often feel shy that we don't know anything and if interviewer ask anything to us we will not able to answer their questions but it is not true because they are also like us we just have to believe in ourself we can answer every question in the world but we have to keep confidence in our self in our words that's it

Interview questions from similar companies

Customer Relation Officer Interview Questions & Answers

Bandhan Bank user image Anonymous

posted on 1 Apr 2021

I applied via Referral and was interviewed before Apr 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Some GK questions and mathematical question
    • View 1 more answer
  • Q2. Full from of RBI
  • Ans. 

    RBI stands for Reserve Bank of India.

    • RBI is the central bank of India.

    • It was established in 1935.

    • It regulates the monetary policy of India.

    • It issues currency and manages foreign exchange reserves.

    • It also supervises and regulates the banking sector in India.

    • Answered by AI
    View 4 more answers

Interview Preparation Tips

Interview preparation tips for other job seekers - It's was good,

Customer Relation Officer Interview Questions & Answers

Bandhan Bank user image Anonymous

posted on 10 Jul 2020

I applied via Campus Placement and was interviewed before Jul 2019. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. 1. About my studies and bg
    • Add your answer
  • Q2. 2. Qstn regarding my job role
    • Add your answer
  • Q3. My skills
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Tryvto convince the interviewer that u are capable to do this job and you are ready to mingle with the customers. You should make them believe that you will build a successful career along the growth of their company

Customer Relation Officer Interview Questions & Answers

Bandhan Bank user image Anonymous

posted on 24 Jan 2020

I applied via Naukri.com and was interviewed in Jul 2019. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Basic questions about family,self and about bandhan bank. Questions about previous employer and experience.
    • Add your answer
  • Q2. Be prepared about Bandhan banks details
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Talk with confidence, wear formal clothes, always answer positively.

Customer Relation Officer Interview Questions & Answers

Bandhan Bank user image Anonymous

posted on 6 May 2019

Interview Questionnaire 

1 Question

  • Q1. It's a very easy interview, I attend the interview as a fresher they very basic questions like tell me about yourself and basic banking knowledge.
    • View 5 more answers

Customer Relation Officer Interview Questions & Answers

Axis Bank user image Anonymous

posted on 31 Jul 2022

I applied via Company Website and was interviewed before Jul 2021. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Will you able to do sales
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Fully involves sales and less wages work life balance we don't have to think even about that it's absolutely not possible

Customer Relation Officer Interview Questions & Answers

Bandhan Bank user image Anonymous

posted on 4 Jul 2021

I applied via Referral and was interviewed in Jan 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About the retail banking industry and products
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just read about the basic retail banking process & keep faith on urself 😊

Customer Relation Officer Interview Questions & Answers

Bandhan Bank user image Anonymous

posted on 7 Jul 2021

I applied via Referral and was interviewed in Jan 2021. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Why bandhan bank?
    • Add your answer
  • Q2. Who is the CMD?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Pretty much easy going interviews, banking knowledge and operations related questions, location favourability.

Customer Relation Officer Interview Questions & Answers

Yes Bank user image

posted on 4 Dec 2021

Interview Questionnaire 

4 Questions

  • Q1. How mannage critical customer complaint
  • Ans. 

    Critical customer complaints are managed by acknowledging the issue, empathizing with the customer, investigating the problem, providing a solution, and following up.

    • Listen actively and attentively to the customer's complaint

    • Apologize for the inconvenience caused and show empathy

    • Investigate the issue and gather all necessary information

    • Provide a solution that meets the customer's needs and expectations

    • Follow up with th...

    • Answered by AI
    Add your answer
  • Q2. How to customer interaction with you
    • Add your answer
  • Q3. What is work
    • Add your answer
  • Q4. How to work as employee work for our company
    • Add your answer

Customer Relation Officer Interview Questions & Answers

Ujjivan Small Finance Bank user image medunraj yason

posted on 1 Mar 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Sep 2023. There were 2 interview rounds.

Round 1 - Assignment 

Its relative to banking sector , to get the what about the situation and letter writing

Round 2 - Document 

(1 Question)

  • Q1. Duplicate document the submission
    • Add your answer
More about working at Utkarsh Small Finance Bank
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Utkarsh Small Finance Bank Salaries in India
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