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Utkarsh Small Finance Bank

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3.8

based on 3.1k Reviews

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Utkarsh Small Finance Bank Customer Relation Officer Interview Questions and Answers

Updated 25 Oct 2021

Utkarsh Small Finance Bank Customer Relation Officer Interview Experiences

1 interview found

Customer Relation Officer Interview Questions & Answers

user image Anonymous

posted on 25 Oct 2021

Interview Questionnaire 

3 Questions

  • Q1. Why do you want to join Our Organization
    • View 1 more answer
  • Q2. Tell us that why we should appoint you
    • Add your answer
  • Q3. Tell us about your last job experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - At the time of interview we often feel shy that we don't know anything and if interviewer ask anything to us we will not able to answer their questions but it is not true because they are also like us we just have to believe in ourself we can answer every question in the world but we have to keep confidence in our self in our words that's it

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Interview Tips & Stories
2w
an operations executive
Job Market Seems to Be Opening Up Again!
I've been getting more interview calls recently, and after months of silence., it’s a relief! Things are looking better out there. Keep building your skills and applying, guys. Patience does pay off! For context: I have about 5 years of experience in the IT field, currently working as a security analyst (contract role) for the past 6 months. I've been applying for analyst roles at junior/mid-level positions open to hybrid and remote setups. Certifications I’ve done so far include CEH, CCNA, AWS Practitioner, and Splunk Essentials. What’s been your experience with job hunting lately? Let’s help each other out!
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Interview questions from similar companies

Customer Relation Officer Interview Questions & Answers

Ujjivan Small Finance Bank user image Ranjan Nayak

posted on 22 Jan 2025

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - HR 

(2 Questions)

  • Q1. Ur experience ?
    • Add your answer
  • Q2. 1.5 year's experience inUjjivanSFB
    • Add your answer
Round 2 - HR 

(1 Question)

  • Q1. Why Finance sector
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. What is your name
    • Add your answer

Customer Relation Officer Interview Questions & Answers

Bandhan Bank user image Anonymous

posted on 27 May 2024

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Why you want to join bandhan?
  • Ans. 

    I want to join Bandhan because of its strong reputation for customer service and its commitment to helping customers achieve their financial goals.

    • Strong reputation for customer service

    • Commitment to helping customers achieve financial goals

    • Opportunity for personal and professional growth

    • Answered by AI
    Add your answer
  • Q2. Tell me something about your self?
  • Ans. 

    I am a dedicated and customer-oriented individual with a strong background in customer service.

    • I have over 5 years of experience in customer service roles

    • I am skilled in handling customer inquiries and resolving issues efficiently

    • I am a good listener and communicator, able to build rapport with customers easily

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Here you find job safety but also mentally torcher.

Customer Relation Officer Interview Questions & Answers

Yes Bank user image abhishek sharma

posted on 4 Dec 2021

Interview Questionnaire 

4 Questions

  • Q1. How mannage critical customer complaint
  • Ans. 

    Critical customer complaints are managed by acknowledging the issue, empathizing with the customer, investigating the problem, providing a solution, and following up.

    • Listen actively and attentively to the customer's complaint

    • Apologize for the inconvenience caused and show empathy

    • Investigate the issue and gather all necessary information

    • Provide a solution that meets the customer's needs and expectations

    • Follow up with th...

    • Answered by AI
    Add your answer
  • Q2. How to customer interaction with you
    • Add your answer
  • Q3. What is work
    • Add your answer
  • Q4. How to work as employee work for our company
    • Add your answer

Customer Relation Officer Interview Questions & Answers

Ujjivan Small Finance Bank user image medunraj yason

posted on 1 Mar 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Sep 2023. There were 2 interview rounds.

Round 1 - Assignment 

Its relative to banking sector , to get the what about the situation and letter writing

Round 2 - Document 

(1 Question)

  • Q1. Duplicate document the submission
    • Add your answer

Customer Relation Officer Interview Questions & Answers

Bandhan Bank user image Anonymous

posted on 28 Jan 2025

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Not Selected

I was interviewed in Jul 2024.

Round 1 - HR 

(2 Questions)

  • Q1. What motivated you to choose this job?
    • Add your answer
  • Q2. Why are you leaving that organization?
    • Add your answer

Customer Relation Officer Interview Questions & Answers

Ujjivan Small Finance Bank user image Anonymous

posted on 19 Nov 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Nov 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Self introduction
    • Add your answer
  • Q2. Company benifits
    • Add your answer

Interview Preparation Tips

Topics to prepare for Ujjivan Small Finance Bank Customer Relation Officer interview:
  • My past
  • My future

Customer Relation Officer Interview Questions & Answers

Bandhan Bank user image raviteja battula

posted on 27 Mar 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Feb 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(4 Questions)

  • Q1. Related to previous organization
    • View 2 more answers
  • Q2. Initial round with branch manager, just about banking what is neft / rtgs , grading in previous organization
    • Add your answer
  • Q3. Introduce about yourself
    • Add your answer
  • Q4. Any loans / liabilities
  • Ans. 

    No

      • Answered by AI
      View 1 more answer
    Round 2 - HR 

    (6 Questions)

    • Q1. Tell me about yourself /introduce yourself
      • Add your answer
    • Q2. Whats the reason to change
      • Add your answer
    • Q3. What is neft/rtgs , difference
    • Ans. 

      NEFT and RTGS are electronic fund transfer systems used for interbank transactions in India.

      • NEFT stands for National Electronic Funds Transfer and is used for transferring funds up to Rs. 2 lakhs.

      • RTGS stands for Real Time Gross Settlement and is used for transferring funds above Rs. 2 lakhs.

      • NEFT transactions are settled in batches while RTGS transactions are settled individually and in real-time.

      • NEFT transactions can b...

      • Answered by AI
      View 1 more answer
    • Q4. Whats your salary expectation
      • Add your answer
    • Q5. What are you expecting from us
      • Add your answer
    • Q6. Why did you leave your last organization
      • Add your answer

    Interview Preparation Tips

    Interview preparation tips for other job seekers - Be bold . Or else hr Will negotatiate about salary

    Customer Relation Officer Interview Questions & Answers

    Ujjivan Small Finance Bank user image Anonymous

    posted on 17 Apr 2022

    I applied via Company Website and was interviewed in Mar 2022. There were 3 interview rounds.

    Round 1 - Aptitude Test 

    Aptitude test

    Round 2 - Aptitude Test 

    HR

    Round 3 - HR 

    (2 Questions)

    • Q1. Any questions ask me in marketing communication
      • Add your answer
    • Q2. Marketing and sales field
      • Add your answer

    Interview Preparation Tips

    Interview preparation tips for other job seekers - Good customer relationship management

    Customer Relation Officer Interview Questions & Answers

    Bandhan Bank user image Anonymous

    posted on 28 Nov 2022

    I applied via campus placement at United Institute of Management, Allahabad and was interviewed in Oct 2022. There were 4 interview rounds.

    Round 1 - Resume Shortlist 
    Pro Tip by AmbitionBox:
    Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
    View all tips
    Round 2 - Group Discussion 

    Topic was on working 4 days a week in India is better or not?

    Round 3 - Aptitude Test 

    The test was consist of 3 parts quant, LR and English

    Round 4 - One-on-one 

    (2 Questions)

    • Q1. Tell me about your self?
      • Add your answer
    • Q2. Why do you want to join in banking sector?
      • Add your answer

    Interview Preparation Tips

    Interview preparation tips for other job seekers - Act like a gentleman to the interviewer. Your behaviour and decipline would be measure accordingly.
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    Utkarsh Small Finance Bank Salaries in India
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