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Axis Bank Customer Relation Officer Interview Questions and Answers

Updated 31 Jul 2022

Axis Bank Customer Relation Officer Interview Experiences

1 interview found

I applied via Company Website and was interviewed before Jul 2021. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Will you able to do sales

Interview Preparation Tips

Interview preparation tips for other job seekers - Fully involves sales and less wages work life balance we don't have to think even about that it's absolutely not possible

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Interview Questionnaire 

1 Question

  • Q1. A Case study of a company having some critical background.

I applied via Referral and was interviewed before Oct 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Self introduction.?
  • Q2. Why choosing Bandhan bank limited
  • Q3. Can you work at any circumstances.?

Interview Preparation Tips

Interview preparation tips for other job seekers - Future growth bank...its a perfect opportunity for those who wants to settle in bank carrier

I applied via Naukri.com and was interviewed in Jul 2019. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Basic questions about family,self and about bandhan bank. Questions about previous employer and experience.
  • Q2. Be prepared about Bandhan banks details

Interview Preparation Tips

Interview preparation tips for other job seekers - Talk with confidence, wear formal clothes, always answer positively.

I applied via Campus Placement and was interviewed before Jul 2019. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. 1. About my studies and bg
  • Q2. 2. Qstn regarding my job role
  • Q3. My skills

Interview Preparation Tips

Interview preparation tips for other job seekers - Tryvto convince the interviewer that u are capable to do this job and you are ready to mingle with the customers. You should make them believe that you will build a successful career along the growth of their company

Interview Questionnaire 

1 Question

  • Q1. It's a very easy interview, I attend the interview as a fresher they very basic questions like tell me about yourself and basic banking knowledge.

I applied via Referral and was interviewed before Apr 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Some GK questions and mathematical question
  • Q2. Full from of RBI
  • Ans. 

    RBI stands for Reserve Bank of India.

    • RBI is the central bank of India.

    • It was established in 1935.

    • It regulates the monetary policy of India.

    • It issues currency and manages foreign exchange reserves.

    • It also supervises and regulates the banking sector in India.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - It's was good,
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Case study based group discussion

Round 3 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Sell me this sanitizer
  • Ans. 

    Our sanitizer kills 99.9% of germs and leaves your hands feeling soft and refreshed.

    • Our sanitizer is made with high-quality ingredients that effectively kill germs and bacteria.

    • It contains moisturizing agents that prevent your hands from drying out.

    • It has a pleasant scent that leaves your hands smelling fresh.

    • It comes in a convenient travel size bottle that you can take with you anywhere.

    • It is perfect for use in public...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Preapare the common interview questions available on internet

Interview Questionnaire 

4 Questions

  • Q1. How mannage critical customer complaint
  • Ans. 

    Critical customer complaints are managed by acknowledging the issue, empathizing with the customer, investigating the problem, providing a solution, and following up.

    • Listen actively and attentively to the customer's complaint

    • Apologize for the inconvenience caused and show empathy

    • Investigate the issue and gather all necessary information

    • Provide a solution that meets the customer's needs and expectations

    • Follow up with th...

  • Answered by AI
  • Q2. How to customer interaction with you
  • Q3. What is work
  • Q4. How to work as employee work for our company

Interview Questionnaire 

2 Questions

  • Q1. Why do you join Bandhan Bank
  • Q2. Why we are hiring you in Badhan bank

Interview Preparation Tips

Interview preparation tips for other job seekers - Confidence and knowledge

Axis Bank Interview FAQs

How many rounds are there in Axis Bank Customer Relation Officer interview?
Axis Bank interview process usually has 1 rounds. The most common rounds in the Axis Bank interview process are HR.

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Axis Bank Customer Relation Officer Interview Process

based on 1 interview

Interview experience

5
  
Excellent
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Join Axis Bank For your dreams, our eyes are open.For your hopes, our minds are open.

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Axis Bank Customer Relation Officer Salary
based on 38 salaries
₹1.5 L/yr - ₹4.5 L/yr
6% more than the average Customer Relation Officer Salary in India
View more details

Axis Bank Customer Relation Officer Reviews and Ratings

based on 10 reviews

4.3/5

Rating in categories

4.5

Skill development

4.1

Work-life balance

3.6

Salary

4.1

Job security

4.3

Company culture

3.4

Promotions

3.8

Work satisfaction

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