Yes Bank Customer Relation Officer Interview Questions and Answers

Q1. Why you want to join bandhan?
Ans. 
I want to join Bandhan because of its strong reputation for customer service and its commitment to helping customers achieve their financial goals.
• Strong reputation for customer service

• Commitment to helping customers achieve financial goals

• Opportunity for personal and professional growth
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Q2. Tell me something about your self?
Ans. 
I am a dedicated and customer-oriented individual with a strong background in customer service.
• I have over 5 years of experience in customer service roles

• I am skilled in handling customer inquiries and resolving issues efficiently

• I am a good listener and communicator, able to build rapport with customers easily
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Introduction In the works

Introduction in the family members to work experience

Q1. 1- shortlist the CV, normal aptitude test of basic %age , English etc , then one to one round,
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Q2. 1- local area knowing , source of business , etc
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Q1. Will you able to do sales
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Its relative to banking sector , to get the what about the situation and letter writing

Q1. Duplicate document the submission
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Q1. Related to previous organization
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Q2. Initial round with branch manager, just about banking what is neft / rtgs , grading in previous organization
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Q3. Introduce about yourself
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Q4. Any loans / liabilities
Ans. 
No
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Q1. Tell me about yourself /introduce yourself
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Q2. Whats the reason to change
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Q3. What is neft/rtgs , difference
Ans. 
NEFT and RTGS are electronic fund transfer systems used for interbank transactions in India.
• NEFT stands for National Electronic Funds Transfer and is used for transferring funds up to Rs. 2 lakhs.

• RTGS stands for Real Time Gross Settlement and is used for transferring funds above Rs. 2 lakhs.

• NEFT transactions are settled in batches while RTGS transactions are settled individually and in real-time.

• NEFT transactions can b...read more
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Q4. Whats your salary expectation
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Q5. What are you expecting from us
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Q6. Why did you leave your last organization
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The test include data interpretation,Reasoning and language skills.

Q1. Face to Face interview with company HR
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Q2. Why we should Hire you for this position?
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Q3. Where you will see yourself after 5 years ?
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Q4. What about your other family members?
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Q5. How much salary you are expecting?
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Q6. Do you want to relocate ?
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