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ICICI Bank Customer Relation Officer Interview Questions and Answers

Updated 12 May 2024

ICICI Bank Customer Relation Officer Interview Experiences

2 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via AmbitionBox and was interviewed in Apr 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

Introduction In the works

Round 2 - Group Discussion 

Introduction in the family members to work experience

Interview Preparation Tips

Topics to prepare for ICICI Bank Customer Relation Officer interview:
  • New Product Introduction

I applied via Company Website and was interviewed before Nov 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

The test include data interpretation,Reasoning and language skills.

Round 3 - One-on-one 

(6 Questions)

  • Q1. Face to Face interview with company HR
  • Q2. Why we should Hire you for this position?
  • Q3. Where you will see yourself after 5 years ?
  • Q4. What about your other family members?
  • Q5. How much salary you are expecting?
  • Q6. Do you want to relocate ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Just give answer with confidence and honesty..that's it.

Customer Relation Officer Interview Questions Asked at Other Companies

Q1. What are the languages you know?
asked in JSW Paints
Q2. Why Paint? Why sales? What do you know about paint industry
Q3. How would you upsell and cross sell a product
Q4. How can u maintain relation ship with external and internal ?
asked in Axis Sales
Q5. What is the pan? What is credit score? What is the credit report?

Interview questions from similar companies

Interview Questionnaire 

1 Question

  • Q1. A Case study of a company having some critical background.

I applied via Referral and was interviewed before Oct 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Self introduction.?
  • Q2. Why choosing Bandhan bank limited
  • Q3. Can you work at any circumstances.?

Interview Preparation Tips

Interview preparation tips for other job seekers - Future growth bank...its a perfect opportunity for those who wants to settle in bank carrier

I applied via Naukri.com and was interviewed in Jul 2019. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Basic questions about family,self and about bandhan bank. Questions about previous employer and experience.
  • Q2. Be prepared about Bandhan banks details

Interview Preparation Tips

Interview preparation tips for other job seekers - Talk with confidence, wear formal clothes, always answer positively.

I applied via Campus Placement and was interviewed before Jul 2019. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. 1. About my studies and bg
  • Q2. 2. Qstn regarding my job role
  • Q3. My skills

Interview Preparation Tips

Interview preparation tips for other job seekers - Tryvto convince the interviewer that u are capable to do this job and you are ready to mingle with the customers. You should make them believe that you will build a successful career along the growth of their company

Interview Questionnaire 

1 Question

  • Q1. It's a very easy interview, I attend the interview as a fresher they very basic questions like tell me about yourself and basic banking knowledge.

I applied via Referral and was interviewed before Apr 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Some GK questions and mathematical question
  • Q2. Full from of RBI
  • Ans. 

    RBI stands for Reserve Bank of India.

    • RBI is the central bank of India.

    • It was established in 1935.

    • It regulates the monetary policy of India.

    • It issues currency and manages foreign exchange reserves.

    • It also supervises and regulates the banking sector in India.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - It's was good,

I applied via Company Website and was interviewed before Jul 2021. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Will you able to do sales

Interview Preparation Tips

Interview preparation tips for other job seekers - Fully involves sales and less wages work life balance we don't have to think even about that it's absolutely not possible
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Case study based group discussion

Round 3 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Sell me this sanitizer
  • Ans. 

    Our sanitizer kills 99.9% of germs and leaves your hands feeling soft and refreshed.

    • Our sanitizer is made with high-quality ingredients that effectively kill germs and bacteria.

    • It contains moisturizing agents that prevent your hands from drying out.

    • It has a pleasant scent that leaves your hands smelling fresh.

    • It comes in a convenient travel size bottle that you can take with you anywhere.

    • It is perfect for use in public...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Preapare the common interview questions available on internet

ICICI Bank Interview FAQs

How many rounds are there in ICICI Bank Customer Relation Officer interview?
ICICI Bank interview process usually has 2-3 rounds. The most common rounds in the ICICI Bank interview process are Aptitude Test, Resume Shortlist and One-on-one Round.

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ICICI Bank Customer Relation Officer Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more
ICICI Bank Customer Relation Officer Salary
based on 41 salaries
₹1.7 L/yr - ₹5.3 L/yr
13% more than the average Customer Relation Officer Salary in India
View more details

ICICI Bank Customer Relation Officer Reviews and Ratings

based on 15 reviews

4.4/5

Rating in categories

4.4

Skill development

4.2

Work-life balance

3.9

Salary

4.8

Job security

4.1

Company culture

4.3

Promotions

4.2

Work satisfaction

Explore 15 Reviews and Ratings
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