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Ujjivan Small Finance Bank Customer Relation Officer Interview Questions and Answers

Updated 22 Jan 2025

Ujjivan Small Finance Bank Customer Relation Officer Interview Experiences

4 interviews found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - HR 

(2 Questions)

  • Q1. Ur experience ?
  • Q2. 1.5 year's experience inUjjivanSFB
  • Ans. 

    I have 1.5 years of experience working at UjjivanSFB.

    • Managed customer relations and provided support

    • Processed loan applications and assisted with financial transactions

    • Participated in training programs to enhance customer service skills

  • Answered by AI
Round 2 - HR 

(1 Question)

  • Q1. Why Finance sector
  • Ans. 

    I am passionate about the finance sector due to its dynamic nature, opportunities for growth, and impact on the economy.

    • Fascinated by the ever-changing landscape of financial markets

    • Enjoy analyzing data and making informed decisions

    • Believe in the importance of financial stability for individuals and businesses

    • Excited about contributing to the growth and success of the economy

    • Inspired by the potential to help clients ac

  • Answered by AI
Round 3 - HR 

(1 Question)

  • Q1. What is your name
  • Ans. 

    My name is John Smith.

    • My name is John Smith.

    • I go by John.

    • My full name is John Smith.

  • Answered by AI
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Sep 2023. There were 2 interview rounds.

Round 1 - Assignment 

Its relative to banking sector , to get the what about the situation and letter writing

Round 2 - Document 

(1 Question)

  • Q1. Duplicate document the submission

Customer Relation Officer Interview Questions Asked at Other Companies

Q1. What are the languages you know?
asked in JSW Paints
Q2. Why Paint? Why sales? What do you know about paint industry
Q3. How would you upsell and cross sell a product
Q4. How can u maintain relation ship with external and internal ?
asked in Axis Sales
Q5. What is the pan? What is credit score? What is the credit report?
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Nov 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. Company benifits

Interview Preparation Tips

Topics to prepare for Ujjivan Small Finance Bank Customer Relation Officer interview:
  • My past
  • My future

I applied via Company Website and was interviewed in Mar 2022. There were 3 interview rounds.

Round 1 - Aptitude Test 

Aptitude test

Round 2 - Aptitude Test 

HR

Round 3 - HR 

(2 Questions)

  • Q1. Any questions ask me in marketing communication
  • Q2. Marketing and sales field

Interview Preparation Tips

Interview preparation tips for other job seekers - Good customer relationship management

Ujjivan Small Finance Bank interview questions for designations

 Customer Relationship Officer

 (3)

 Senior Customer Relationship Officer

 (1)

 Customer Service Officer

 (1)

 Customer Relationship Manager

 (4)

 Customer Care Representative

 (3)

 Customer Care Executive

 (1)

 Loan Officer

 (8)

 Relationship Officer

 (5)

Interview questions from similar companies

I applied via Company Website and was interviewed before Jul 2021. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Will you able to do sales

Interview Preparation Tips

Interview preparation tips for other job seekers - Fully involves sales and less wages work life balance we don't have to think even about that it's absolutely not possible

Interview Questionnaire 

3 Questions

  • Q1. Why do you want to join Our Organization
  • Q2. Tell us that why we should appoint you
  • Q3. Tell us about your last job experience

Interview Preparation Tips

Interview preparation tips for other job seekers - At the time of interview we often feel shy that we don't know anything and if interviewer ask anything to us we will not able to answer their questions but it is not true because they are also like us we just have to believe in ourself we can answer every question in the world but we have to keep confidence in our self in our words that's it

I applied via Company Website and was interviewed before Nov 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Aptitude Test 

The test include data interpretation,Reasoning and language skills.

Round 3 - One-on-one 

(6 Questions)

  • Q1. Face to Face interview with company HR
  • Q2. Why we should Hire you for this position?
  • Q3. Where you will see yourself after 5 years ?
  • Q4. What about your other family members?
  • Q5. How much salary you are expecting?
  • Q6. Do you want to relocate ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Just give answer with confidence and honesty..that's it.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via AmbitionBox and was interviewed in Apr 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

Introduction In the works

Round 2 - Group Discussion 

Introduction in the family members to work experience

Interview Preparation Tips

Topics to prepare for ICICI Bank Customer Relation Officer interview:
  • New Product Introduction

I applied via Recruitment Consulltant and was interviewed in Jun 2022. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. 1- shortlist the CV, normal aptitude test of basic %age , English etc , then one to one round,
  • Q2. 1- local area knowing , source of business , etc

Interview Preparation Tips

Interview preparation tips for other job seekers - There is many more to learn about corporate,

I applied via Campus Placement and was interviewed before Sep 2020. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Explain about yourself
  • Q2. Questions based on your resume
  • Q3. Analytical questions according to the vaccnay you are applying

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and let them get convinced that you will be perfect for the job and also always try to initiate the group discussion
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Ujjivan Small Finance Bank Interview FAQs

How many rounds are there in Ujjivan Small Finance Bank Customer Relation Officer interview?
Ujjivan Small Finance Bank interview process usually has 2-3 rounds. The most common rounds in the Ujjivan Small Finance Bank interview process are HR, Aptitude Test and Assignment.
How to prepare for Ujjivan Small Finance Bank Customer Relation Officer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Ujjivan Small Finance Bank. The most common topics and skills that interviewers at Ujjivan Small Finance Bank expect are Field Marketing, Sales, Communication Skills, Hiring and Training.
What are the top questions asked in Ujjivan Small Finance Bank Customer Relation Officer interview?

Some of the top questions asked at the Ujjivan Small Finance Bank Customer Relation Officer interview -

  1. 1.5 year's experience inUjjivan...read more
  2. Duplicate document the submiss...read more
  3. Company benif...read more

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Ujjivan Small Finance Bank Customer Relation Officer Interview Process

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Ujjivan Small Finance Bank Customer Relation Officer Salary
based on 271 salaries
₹1 L/yr - ₹3 L/yr
18% less than the average Customer Relation Officer Salary in India
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Ujjivan Small Finance Bank Customer Relation Officer Reviews and Ratings

based on 233 reviews

4.0/5

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3.6

Work-life balance

3.8

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3.9

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3.8

Company culture

3.2

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3.5

Work satisfaction

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