Interview Questions

  • Reviews
  • Salaries
  • Interview Questions
  • About Company
  • Benefits
  • Jobs
  • Office Photos
+ Contribute
notification
notification
Login
Upload Button Icon Add office photos
Employer? Claim Account for FREE

Ujjivan Small Finance Bank

Compare button icon Compare button icon Compare
4.1

based on 5.2k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

zig zag pattern zig zag pattern

Filter interviews by

Ujjivan Small Finance Bank Customer Relation Officer Interview Questions and Answers

Updated 22 Jan 2025

Ujjivan Small Finance Bank Customer Relation Officer Interview Experiences

4 interviews found

Customer Relation Officer Interview Questions & Answers

user image Ranjan Nayak

posted on 22 Jan 2025

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - HR 

(2 Questions)

  • Q1. Ur experience ?
    • Add your answer
  • Q2. 1.5 year's experience inUjjivanSFB
    • Add your answer
Round 2 - HR 

(1 Question)

  • Q1. Why Finance sector
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. What is your name
    • Add your answer

Customer Relation Officer Interview Questions & Answers

user image medunraj yason

posted on 1 Mar 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Sep 2023. There were 2 interview rounds.

Round 1 - Assignment 

Its relative to banking sector , to get the what about the situation and letter writing

Round 2 - Document 

(1 Question)

  • Q1. Duplicate document the submission
    • Add your answer

Customer Relation Officer Interview Questions Asked at Other Companies

asked in Bandhan Bank
Q1. What are the languages you know?
View answers (11)
asked in JSW Paints
Q2. Why Paint? Why sales? What do you know about paint industry
View answers (3)
asked in Bharti Airtel
Q3. How would you upsell and cross sell a product
View answers (2)
asked in Orcapod Consulting Services
Q4. How can u maintain relation ship with external and internal ?
View answers (2)
asked in Axis Sales
Q5. What is the pan? What is credit score? What is the credit report?
View answers (2)
View All

Customer Relation Officer Interview Questions & Answers

user image Anonymous

posted on 19 Nov 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Nov 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Self introduction
    • Add your answer
  • Q2. Company benifits
    • Add your answer

Interview Preparation Tips

Topics to prepare for Ujjivan Small Finance Bank Customer Relation Officer interview:
  • My past
  • My future

Customer Relation Officer Interview Questions & Answers

user image Anonymous

posted on 17 Apr 2022

I applied via Company Website and was interviewed in Mar 2022. There were 3 interview rounds.

Round 1 - Aptitude Test 

Aptitude test

Round 2 - Aptitude Test 

HR

Round 3 - HR 

(2 Questions)

  • Q1. Any questions ask me in marketing communication
    • Add your answer
  • Q2. Marketing and sales field
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good customer relationship management

Ujjivan Small Finance Bank interview questions for designations

 Customer Relationship Officer

 (3)

 Senior Customer Relationship Officer

 (1)

 Customer Service Officer

 (1)

 Customer Relationship Manager

 (4)

 Customer Care Representative

 (3)

 Customer Care Executive

 (1)

 Loan Officer

 (6)

 Relationship Officer

 (5)

Top trending discussions

View All
Interview Tips & Stories
2w
an operations executive
Job Market Seems to Be Opening Up Again!
I've been getting more interview calls recently, and after months of silence., it’s a relief! Things are looking better out there. Keep building your skills and applying, guys. Patience does pay off! For context: I have about 5 years of experience in the IT field, currently working as a security analyst (contract role) for the past 6 months. I've been applying for analyst roles at junior/mid-level positions open to hybrid and remote setups. Certifications I’ve done so far include CEH, CCNA, AWS Practitioner, and Splunk Essentials. What’s been your experience with job hunting lately? Let’s help each other out!
Got a question about Ujjivan Small Finance Bank?
Ask anonymously on communities.

Interview questions from similar companies

Customer Relation Officer Interview Questions & Answers

ICICI Bank user image Anonymous

posted on 10 May 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via AmbitionBox and was interviewed in Apr 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

Introduction In the works

Round 2 - Group Discussion 

Introduction in the family members to work experience

Interview Preparation Tips

Topics to prepare for ICICI Bank Customer Relation Officer interview:
  • New Product Introduction

Customer Relation Officer Interview Questions & Answers

HDFC Bank user image Anonymous

posted on 1 Jul 2022

I applied via Recruitment Consulltant and was interviewed in Jun 2022. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. 1- shortlist the CV, normal aptitude test of basic %age , English etc , then one to one round,
    • Add your answer
  • Q2. 1- local area knowing , source of business , etc
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - There is many more to learn about corporate,

Customer Relation Officer Interview Questions & Answers

Yes Bank user image abhishek sharma

posted on 4 Dec 2021

Interview Questionnaire 

4 Questions

  • Q1. How mannage critical customer complaint
  • Ans. 

    Critical customer complaints are managed by acknowledging the issue, empathizing with the customer, investigating the problem, providing a solution, and following up.

    • Listen actively and attentively to the customer's complaint

    • Apologize for the inconvenience caused and show empathy

    • Investigate the issue and gather all necessary information

    • Provide a solution that meets the customer's needs and expectations

    • Follow up with th...

    • Answered by AI
    Add your answer
  • Q2. How to customer interaction with you
    • Add your answer
  • Q3. What is work
    • Add your answer
  • Q4. How to work as employee work for our company
    • Add your answer

Customer Relation Officer Interview Questions & Answers

Utkarsh Small Finance Bank user image Anonymous

posted on 25 Oct 2021

Interview Questionnaire 

3 Questions

  • Q1. Why do you want to join Our Organization
    • View 1 more answer
  • Q2. Tell us that why we should appoint you
    • Add your answer
  • Q3. Tell us about your last job experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - At the time of interview we often feel shy that we don't know anything and if interviewer ask anything to us we will not able to answer their questions but it is not true because they are also like us we just have to believe in ourself we can answer every question in the world but we have to keep confidence in our self in our words that's it

Customer Relation Officer Interview Questions & Answers

Bandhan Bank user image Anonymous

posted on 11 Apr 2021

Interview Questionnaire 

1 Question

  • Q1. A Case study of a company having some critical background.
    • Add your answer

Customer Relation Officer Interview Questions & Answers

Axis Bank user image Anonymous

posted on 31 Jul 2022

I applied via Company Website and was interviewed before Jul 2021. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Will you able to do sales
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Fully involves sales and less wages work life balance we don't have to think even about that it's absolutely not possible
More about working at Ujjivan Small Finance Bank
golden leaf award

#3 Best Large Banking Company - 2021

golden leaf award

Ujjivan Small Finance Bank Interview FAQs

How many rounds are there in Ujjivan Small Finance Bank Customer Relation Officer interview?
Ujjivan Small Finance Bank interview process usually has 2-3 rounds. The most common rounds in the Ujjivan Small Finance Bank interview process are HR, Aptitude Test and Assignment.
How to prepare for Ujjivan Small Finance Bank Customer Relation Officer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Ujjivan Small Finance Bank. The most common topics and skills that interviewers at Ujjivan Small Finance Bank expect are Field Marketing, Sales, Communication Skills, Hiring and Training.
What are the top questions asked in Ujjivan Small Finance Bank Customer Relation Officer interview?

Some of the top questions asked at the Ujjivan Small Finance Bank Customer Relation Officer interview -

  1. 1.5 year's experience inUjjivan...read more
  2. Duplicate document the submiss...read more
  3. Company benif...read more

Tell us how to improve this page.

Ujjivan Small Finance Bank Interviews By Designations

Interview Questions for Popular Designations

Ujjivan Small Finance Bank Customer Relation Officer Interview Process

based on 6 interviews

Interview experience

4.2
  
Good
View more

Customer Relation Officer Interview Questions from Similar Companies

Bandhan Bank Customer Relation Officer Interview Questions
3.7
 • 22 Interviews
ICICI Bank Customer Relation Officer Interview Questions
4.0
 • 2 Interviews
Utkarsh Small Finance Bank Customer Relation Officer Interview Questions
3.8
 • 1 Interview
HDFC Bank Customer Relation Officer Interview Questions
3.9
 • 1 Interview
Axis Bank Customer Relation Officer Interview Questions
3.8
 • 1 Interview
Yes Bank Customer Relation Officer Interview Questions
3.7
 • 1 Interview
View all

Fast track your campus placements

Bajali College, Barpeta Placement Questions
1 Interview
Central University of Jharkhand, Ranchi Placement Questions
1 Interview
Globsyn Business School, Kolkata Placement Questions
1 Interview
Ramaiah Institute of Technology, Bengaluru Placement Questions
1 Interview
View all
Ujjivan Small Finance Bank Customer Relation Officer Salary
based on 297 salaries
₹1 L/yr - ₹3 L/yr
18% less than the average Customer Relation Officer Salary in India
View more details

Ujjivan Small Finance Bank Customer Relation Officer Reviews and Ratings

based on 233 reviews

4.0/5

Rating in categories

3.9

Skill development

3.6

Work-life balance

3.8

Salary

3.9

Job security

3.8

Company culture

3.2

Promotions

3.5

Work satisfaction

Explore 233 Reviews and Ratings
Ujjivan Small Finance Bank Salaries in India
Loan Officer
566 salaries
unlock blur

₹1.7 L/yr - ₹4.3 L/yr

Credit Officer
360 salaries
unlock blur

₹1.9 L/yr - ₹6 L/yr

Relationship Officer
345 salaries
unlock blur

₹1.6 L/yr - ₹4.3 L/yr

Sales Officer
335 salaries
unlock blur

₹1.2 L/yr - ₹4.4 L/yr

Branch Manager
314 salaries
unlock blur

₹4.4 L/yr - ₹14.5 L/yr

Explore more salaries
Compare Ujjivan Small Finance Bank with

Equitas Small Finance Bank

4.5
Compare

AU Small Finance Bank

4.3
Compare

Jana Small Finance Bank

3.8
Compare

Capital Small Finance Bank

3.8
Compare
Popular Calculators
Are you paid fairly?
Monthly In-hand Salary Calculator
Gratuity Calculator
HRA Calculator
Salary Hike Calculator
Did you find this page helpful?
Yes No
write
Share an Interview