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ESAF Small Finance Bank Customer Service Executive Interview Questions and Answers
ESAF Small Finance Bank Customer Service Executive Interview Experiences
3 interviews found
Selected
(2 Questions)
- Q1. Tell me about your self
- Q2. Your current location
Interview Preparation Tips
I applied via Walk-in and was interviewed before Jan 2022. There were 4 interview rounds.
Easy Mental ability questions
The coordination is not good.Great communication skills are needed.
(2 Questions)
- Q1. Self introduction section
- Q2. How to handle the customers
- Ans.
Handling customers requires active listening, empathy, and problem-solving skills.
Listen actively to understand the customer's issue
Show empathy and acknowledge their frustration
Offer solutions and follow up to ensure satisfaction
Stay calm and professional, even in difficult situations
Interview Preparation Tips
I was interviewed in Jul 2020.
Interview Questionnaire
1 Question
- Q1. Self introduction and what you know about esaf cooperative? What work are we doing
Interview Preparation Tips
Top trending discussions
Interview questions from similar companies
Customer Service Executive Interview Questions & Answers
Equitas Small Finance Bank
Anonymous
posted on 20 Dec 2024
(1 Question)
- Q1. Tell about you and your career
(1 Question)
- Q1. How is your work
(1 Question)
- Q1. Tell all about your self and career
(1 Question)
- Q1. Tell about your self n
I applied via Walk-in and was interviewed in May 2022. There was 1 interview round.
(1 Question)
- Q1. What's you Know the DCB BANk
Interview Preparation Tips
I applied via Recruitment Consultant and was interviewed in Apr 2019. There were 3 interview rounds.
Interview Questionnaire
9 Questions
- Q1. My self
- Q2. Who to explain
- Ans.
The question is unclear. Can you please rephrase it?
Please provide more context or clarify the question
I am not sure what you are asking for
Can you please repeat the question or provide more information?
- Q3. Self confidence
- Q4. I am scared every interview
- Q5. That's my loose my confidence
- Q6. I am confused
- Q7. How to create my confidence
- Ans.
Building confidence involves setting goals, practicing self-care, seeking feedback, and facing fears.
Set achievable goals and celebrate small victories
Practice self-care by exercising, eating well, and getting enough rest
Seek feedback from others to improve and grow
Face your fears by stepping out of your comfort zone
Visualize success and positive outcomes
- Q8. The problem is I am sitting the front of HR then I will started this problem
- Q9. So please help
Interview Preparation Tips
Customer Service Officer Interview Questions & Answers
Fino Payments Bank
Anonymous
posted on 23 Mar 2024
Selected
I applied via Referral and was interviewed in Feb 2024. There was 1 interview round.
(5 Questions)
- Q1. Excel, casa, gold loan related
- Q2. Casa gold loan Excel
- Q3. Casa, gold loan,insurance related
- Q4. CMS, casa , work experience
- Q5. Remittance, casa
Customer Service Manager Interview Questions & Answers
AU Small Finance Bank
Anonymous
posted on 21 Jan 2025
(2 Questions)
- Q1. Tell me something about yourself
- Q2. DN1/DN2/DN3 REGISTER?
Customer Care Executive Interview Questions & Answers
Standard Chartered
Sam Abraham
posted on 19 Dec 2024
I applied via Job Portal
A proficient English test.
Customer Relationship Officer Interview Questions & Answers
CSB Bank
Sravani kondeti
posted on 6 May 2024
Selected
I applied via Company Website and was interviewed in Nov 2023. There were 2 interview rounds.
Arithmetic and reasoning
(2 Questions)
- Q1. Interview about Banking operations
- Q2. What is mutilated note?
- Ans.
A mutilated note is a damaged or defaced currency note that is no longer in a usable condition.
Mutilated notes can include torn, burnt, or stained currency.
Banks may refuse to accept mutilated notes for exchange.
Central banks often have specific guidelines for the exchange of mutilated notes.
Mutilated notes may need to be submitted to the central bank for verification and replacement.
Interview Preparation Tips
ESAF Small Finance Bank Interview FAQs
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ESAF Small Finance Bank Interviews By Designations
- ESAF Small Finance Bank Branch Manager Interview Questions
- ESAF Small Finance Bank Assistant Manager Interview Questions
- ESAF Small Finance Bank Executive Trainee Interview Questions
- ESAF Small Finance Bank Senior Officer Interview Questions
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- ESAF Small Finance Bank Brach Operation Manager Interview Questions
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ESAF Small Finance Bank Customer Service Executive Interview Process
based on 6 interviews
Interview experience
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ESAF Small Finance Bank Customer Service Executive Reviews and Ratings
based on 56 reviews
Rating in categories
|
Senior Officer
562
salaries
|  ₹2.2 L/yr - ₹5 L/yr |
|
Branch Manager
347
salaries
| ₹3.5 L/yr - ₹13.3 L/yr |
|
Brach Operation Manager
322
salaries
| ₹2.2 L/yr - ₹8 L/yr |
|
Assistant Manager
308
salaries
| ₹2.2 L/yr - ₹7.5 L/yr |
|
Sales Officer
253
salaries
| ₹1.4 L/yr - ₹4.2 L/yr |
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