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ESAF Small Finance Bank Customer Service Executive Interview Questions and Answers
ESAF Small Finance Bank Customer Service Executive Interview Experiences
3 interviews found
Selected
(2 Questions)
- Q1. Tell me about your self
- Q2. Your current location
Interview Preparation Tips
I applied via Walk-in and was interviewed before Jan 2022. There were 4 interview rounds.
Easy Mental ability questions
The coordination is not good.Great communication skills are needed.
(2 Questions)
- Q1. Self introduction section
- Q2. How to handle the customers
- Ans.
Handling customers requires active listening, empathy, and problem-solving skills.
Listen actively to understand the customer's issue
Show empathy and acknowledge their frustration
Offer solutions and follow up to ensure satisfaction
Stay calm and professional, even in difficult situations
Interview Preparation Tips
I appeared for an interview in Jul 2020.
Interview Questionnaire
1 Question
- Q1. Self introduction and what you know about esaf cooperative? What work are we doing
Interview Preparation Tips
Top trending discussions
Interview questions from similar companies
I applied via Naukri.com and was interviewed in Sep 2019. There was 1 interview round.
Interview Questionnaire
5 Questions
- Q1. Why do you leave your previous organisation?
- Q2. Salary expectation??
- Q3. How you can/ what you do to increase No. Of TD/ Insurance in our organisation??
- Ans.
To increase the number of TD/Insurance in our organization, I would focus on improving customer satisfaction, offering personalized solutions, and implementing effective marketing strategies.
Enhance customer satisfaction by providing excellent service and resolving issues promptly
Offer personalized solutions by understanding customer needs and tailoring products accordingly
Implement effective marketing strategies such ...
- Q4. Tell me about your previous organisation and your job profile??
- Q5. What you do in previous organisation to increase number of CASA/FD/Insurance??
- Ans.
I implemented targeted marketing campaigns and offered personalized financial solutions to customers.
Conducted market research to identify potential customers
Developed targeted marketing campaigns to attract customers
Offered personalized financial solutions to customers based on their needs
Provided excellent customer service to retain existing customers
Collaborated with the sales team to cross-sell products and service...
I applied via Recruitment Consultant and was interviewed in Apr 2019. There were 3 interview rounds.
Interview Questionnaire
9 Questions
- Q1. My self
- Q2. Who to explain
- Ans.
The question is unclear. Can you please rephrase it?
Please provide more context or clarify the question
I am not sure what you are asking for
Can you please repeat the question or provide more information?
- Q3. Self confidence
- Q4. I am scared every interview
- Q5. That's my loose my confidence
- Q6. I am confused
- Q7. How to create my confidence
- Ans.
Building confidence involves setting goals, practicing self-care, seeking feedback, and facing fears.
Set achievable goals and celebrate small victories
Practice self-care by exercising, eating well, and getting enough rest
Seek feedback from others to improve and grow
Face your fears by stepping out of your comfort zone
Visualize success and positive outcomes
- Q8. The problem is I am sitting the front of HR then I will started this problem
- Q9. So please help
Interview Preparation Tips
I applied via Walk-in and was interviewed in May 2022. There was 1 interview round.
(1 Question)
- Q1. What's you Know the DCB BANk
Interview Preparation Tips
Customer Service Executive Interview Questions & Answers
Equitas Small Finance Bank
Anonymous
posted on 20 Dec 2024
(1 Question)
- Q1. Tell about you and your career
(1 Question)
- Q1. How is your work
(1 Question)
- Q1. Tell all about your self and career
(1 Question)
- Q1. Tell about your self n
Customer Service Executive Interview Questions & Answers
Equitas Small Finance Bank
Anonymous
posted on 20 Dec 2024
Selected
I applied via Approached by Company and was interviewed in Jun 2024. There was 1 interview round.
(2 Questions)
- Q1. Personal details
- Q2. Qualification
Interview Preparation Tips
Assistant Manager Interview Questions & Answers
AU Small Finance Bank
Anonymous
posted on 3 May 2021
Interview Questionnaire
2 Questions
- Q1. About youself
- Q2. About bank services
Interview Preparation Tips
Senior Executive Interview Questions & Answers
AU Small Finance Bank
Anonymous
posted on 18 Sep 2021
I applied via Company Website and was interviewed in Mar 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. About my Work experience and knowledge of Advanced excel
Interview Preparation Tips
ESAF Small Finance Bank Interview FAQs
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ESAF Small Finance Bank Interviews By Designations
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ESAF Small Finance Bank Customer Service Executive Interview Process
based on 6 interviews
Interview experience
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ESAF Small Finance Bank Customer Service Executive Reviews and Ratings
based on 58 reviews
Rating in categories
|
Senior Officer
578
salaries
|  ₹2.2 L/yr - ₹5 L/yr |
|
Branch Manager
351
salaries
| ₹3.2 L/yr - ₹13.3 L/yr |
|
Brach Operation Manager
332
salaries
| ₹2.5 L/yr - ₹8 L/yr |
|
Assistant Manager
310
salaries
| ₹2.2 L/yr - ₹6.8 L/yr |
|
Sales Officer
245
salaries
| ₹1.5 L/yr - ₹4 L/yr |
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