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ESAF Small Finance Bank Customer Service Executive Reviews
Overall Rating
based on 55
reviews
What employees say about ESAF Small Finance Bank?
Insights from employee reviews on AmbitionBox
Workplace insights
Work from office
67% employees reported
Monday to Saturday
78% employees reported
Flexible timing
40% employees reported
Within city
79% employees reported
View more detailed insights
Gender based rating
Rated by Women
11 reviews
Rated by Men
42 reviews
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55 reviews found
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ESAF Small Finance Bank.
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People also ask about ESAF Small Finance Bank's Customer Service Executives
Is ESAF Small Finance Bank a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.7 out of 5 from over 55 employee reviews, it's clear that most customer service executives have an average experience working at ESAF Small Finance Bank.
Job security holds the highest rating at 3.7, while career growth is rated the lowest amongst all factors at 3.0.
Does ESAF Small Finance Bank pay their Customer Service Executives well?
According to AmbitionBox reviews, ESAF Small Finance Bank customer service executives rate their salary and benefits at 3.6 out of 5, based on 55 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about ESAF Small Finance Bank's customer service executives salaries
here
and to read reviews specifically about salary and benefits at ESAF Small Finance Bank for customer service executives,
click here
.
How is the work culture at ESAF Small Finance Bank for Customer Service Executives?
Work culture at ESAF Small Finance Bank for customer service executives is rated 3.6 out of 5 by 55 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.
How is the job security at ESAF Small Finance Bank for Customer Service Executives?
Based on 55 reviews on AmbitionBox, ESAF Small Finance Bank's customer service executives rate job security at 3.7 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at ESAF Small Finance Bank.
Is work from home available to Customer Service Executives at ESAF Small Finance Bank?
According to AmbitionBox, 8% of ESAF Small Finance Bank's customer service executives work from home permanently, 67% work from the office, and 25% follow a hybrid model, based on 12 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options.
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ESAF Small Finance Bank Customer Service Executive
Salary
based on 224 salaries
₹1.2
L/yr - ₹4.2
L/yr
21%
less
than the average Customer Service Executive Salary in India
View more details
Health insurance
1 total
response
Job/Soft skill training
1 total
response
Retirement benefits
0 total
responses
Office cab/shuttle
0 total
responses
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