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Equitas Small Finance Bank Customer Service Executive Interview Questions and Answers

Updated 20 Dec 2024

Equitas Small Finance Bank Customer Service Executive Interview Experiences

2 interviews found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Jun 2024. There was 1 interview round.

Interview Preparation Tips

Interview preparation tips for other job seekers - I decided not to join the company due to the high level of work pressure.

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Interview questions from similar companies

I applied via Naukri.com and was interviewed before Feb 2021. There was 1 interview round.

Interview Preparation Tips

Interview preparation tips for other job seekers - Do it in your own. They are looking for potential clients

I applied via Referral and was interviewed before Apr 2021. There was 1 interview round.

Interview Preparation Tips

Topics to prepare for Axis Bank Customer Service Officer interview:
  • Retail Banking
Interview preparation tips for other job seekers - Be bold while attending interviews

I appeared for an interview in Nov 2020.

Interview Questionnaire 

7 Questions

  • Q1. What do you know about banking?
  • Ans. 

    Banking involves financial transactions, loans, deposits, and investments.

    • Banking is the business of accepting deposits and lending money.

    • Banks offer various types of accounts such as savings, checking, and money market accounts.

    • They also provide loans for personal, business, and mortgage purposes.

    • Banks invest in stocks, bonds, and other financial instruments.

    • Banking is regulated by government agencies such as the Fede...

  • Answered by AI
  • Q2. Difference between Saving and current accounts?
  • Ans. 

    Saving accounts are for saving money and earning interest, while current accounts are for frequent transactions.

    • Saving accounts offer higher interest rates than current accounts.

    • Current accounts have no limit on the number of transactions, while saving accounts have a limit.

    • Saving accounts are ideal for long-term savings, while current accounts are suitable for day-to-day transactions.

    • Examples of saving accounts includ...

  • Answered by AI
  • Q3.  Different types of accounts
  • Ans. 

    Different types of accounts refer to the various categories of financial accounts offered by banks and other financial institutions.

    • Savings accounts - for saving money and earning interest

    • Checking accounts - for everyday transactions and bill payments

    • Credit card accounts - for borrowing money and making purchases

    • Investment accounts - for buying and selling stocks, bonds, and other securities

    • Retirement accounts - for sa...

  • Answered by AI
  • Q4.  Why do you want to join ICICI Bank
  • Q5. Current revenue
  • Q6. What Is RTGS and NEFT
  • Ans. 

    RTGS and NEFT are electronic fund transfer systems used in India for interbank transactions.

    • RTGS stands for Real Time Gross Settlement and is used for high-value transactions with immediate transfer of funds.

    • NEFT stands for National Electronic Funds Transfer and is used for low-value transactions with a time lag of a few hours.

    • Both systems are secure, reliable, and widely used in India for online money transfers.

    • RTGS a...

  • Answered by AI
  • Q7.  About your self, and family background x

Interview Preparation Tips

Interview preparation tips for other job seekers - B cool and confident, no need to be panic, and good body posture and eye contact, fluent speaking

I applied via Company Website and was interviewed in May 2019. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. They are asking about previous experience
  • Q2. I told to what product have done there what I have done the cross selling products
  • Q3. They were asked about deparment which department are you willing sales are operations that time i told them I can do anthing

Interview Preparation Tips

Interview preparation tips for other job seekers - Shere your extra cross selling not only particular product if you have sales back ground will help that point

I applied via Naukri.com and was interviewed before Oct 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. About my self
  • Q2. Educational qualification
  • Q3. About working experience

Interview Preparation Tips

Interview preparation tips for other job seekers - My self confidence to succeed

I applied via Walk-in and was interviewed before Jun 2021. There were 2 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - About various concepts regarding banking.

I applied via Naukri.com and was interviewed before Jan 2021. There were 2 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident enough to say about yourself as it says first impression will be last impression

I applied via Walk-in and was interviewed before Jan 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. How You see Yourself in the next 5 years.
  • Ans. I will be in the senior level of banking.
  • Answered by gobinda behera

Interview Preparation Tips

Interview preparation tips for other job seekers - I shall see myself in a higher position
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Equitas Small Finance Bank Interview FAQs

How many rounds are there in Equitas Small Finance Bank Customer Service Executive interview?
Equitas Small Finance Bank interview process usually has 2-3 rounds. The most common rounds in the Equitas Small Finance Bank interview process are HR and One-on-one Round.
How to prepare for Equitas Small Finance Bank Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Equitas Small Finance Bank. The most common topics and skills that interviewers at Equitas Small Finance Bank expect are Branch Banking Operations, Customer Service, KYC and Relationship Management.
What are the top questions asked in Equitas Small Finance Bank Customer Service Executive interview?

Some of the top questions asked at the Equitas Small Finance Bank Customer Service Executive interview -

  1. Tell all about your self and car...read more
  2. Tell about you and your car...read more
  3. Tell about your sel...read more

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Equitas Small Finance Bank Customer Service Executive Interview Process

based on 4 interviews

Interview experience

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Equitas Small Finance Bank Customer Service Executive Salary
based on 41 salaries
₹1.4 L/yr - ₹3.2 L/yr
17% less than the average Customer Service Executive Salary in India
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Equitas Small Finance Bank Customer Service Executive Reviews and Ratings

based on 25 reviews

4.4/5

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4.5

Skill development

4.2

Work-life balance

4.3

Salary

4.5

Job security

4.4

Company culture

4.2

Promotions

4.1

Work satisfaction

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