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based on 5.9k Reviews

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Equitas Small Finance Bank Customer Service Executive Interview Questions and Answers

Updated 20 Dec 2024

2 interviews found

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Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

4 Interview Rounds

1

HR Round (1 Question)

  • Q1. Tell about you and your career
2

HR Round (1 Question)

  • Q1. How is your work
3

HR Round (1 Question)

  • Q1. Tell all about your self and career
4

HR Round (1 Question)

  • Q1. Tell about your self n
Interview experience
2
 Poor
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Approached by Company and was interviewed in Jun 2024.

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Personal details
  • Q2. Qualification

Interview Preparation Tips

Interview preparation tips for other job seekers - I decided not to join the company due to the high level of work pressure.

Interview questions from similar companies

Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in May 2024.

2 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Could you please provide me with some information about yourself and your work experience?
  • Q2. Are you comfortable with working 6 days instead of 5 days?
2

One-on-one Round (2 Questions)

  • Q1. Give your introduction?
  • Q2. Why you left your previous organisation?

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't get nervous during the Interview.
Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 No response

I applied via Company Website and was interviewed in Jul 2024.

1 Interview Round

1

Assignment Round

Online assessment test contains 25que , one subjective que ,one audio/video question

Interview Preparation Tips

Topics to prepare for IDFC FIRST Bank Customer Service Executive interview:
  • Banking terms
  • customer support
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in May 2024.

2 Interview Rounds

1

HR Round (1 Question)

  • Q1. Old Company working
2

Cashier Round (1 Question)

  • Q1. What is Cashier's working

I was interviewed in May 2021.

1 Interview Round

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - THIS INTERVIEW WAS A PROMOTION INTERVIEW FROM EXECUTIVE TO ASSISTANT MANAGER. THIS LASTED FOR ABOUT 15 MINUTES. MOST OF THE QUESTIONS ASKED WERE ABOUT THE DESKS WE HANDLE IN BANK DAILY. THAT WAS THE FIRST INTERVIEW I EVER FACED. I WAS VERY TENSE AND WAS UNABLE TO ANSWER MY QUESTIONS. YOU NEED TO STAY CALM AND TRY TO RELAX.
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I was interviewed before May 2023.

3 Interview Rounds

1

Aptitude Test Round

The thing is your interview is not a based on aptitude.

2

One-on-one Round (1 Question)

  • Q1. After aptitude test Manager will take the interview and they are helping to complete the task. But it based on your willingness.
3

HR Round (1 Question)

  • Q1. Salary descision with Hr.
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Campus Placement and was interviewed in Dec 2023.

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Tell me something about yourself
  • Q2. What skills are essential in customer service
Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 -

I applied via Company Website and was interviewed in Jul 2024.

1 Interview Round

1

Assignment Round

Online assessment test : 25mcq, one subjective question

Interview Preparation Tips

Topics to prepare for IDFC FIRST Bank Customer Service Executive interview:
  • Banking term
  • Customer Service
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via campus placement at Symbiosis Society Law College (SSLC), Pune and was interviewed in Jul 2023.

3 Interview Rounds

1

Aptitude Test Round

Online mode difficulty moderate

2

Group Discussion Round

Online Mode Easy topic given to us was social media good or bad

3

One-on-one Round (2 Questions)

  • Q1. Introduce yourself ( give brief introduction with confidence)
  • Q2. Why you want to work in this organization

Interview Preparation Tips

Interview preparation tips for other job seekers - Give your best.

Equitas Small Finance Bank Interview FAQs

How many rounds are there in Equitas Small Finance Bank Customer Service Executive interview?
Equitas Small Finance Bank interview process usually has 2-3 rounds. The most common rounds in the Equitas Small Finance Bank interview process are HR and One-on-one Round.
How to prepare for Equitas Small Finance Bank Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Equitas Small Finance Bank. The most common topics and skills that interviewers at Equitas Small Finance Bank expect are Branch Banking Operations, Customer Service, KYC and Relationship Management.
What are the top questions asked in Equitas Small Finance Bank Customer Service Executive interview?

Some of the top questions asked at the Equitas Small Finance Bank Customer Service Executive interview -

  1. Tell all about your self and car...read more
  2. Tell about you and your car...read more
  3. Tell about your sel...read more

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Join Equitas Small Finance Bank #BeyondBanking
Equitas Small Finance Bank Customer Service Executive Salary
based on 40 salaries
₹1.1 L/yr - ₹3.2 L/yr
22% less than the average Customer Service Executive Salary in India
View more details

Equitas Small Finance Bank Customer Service Executive Reviews and Ratings

based on 24 reviews

4.5/5

Rating in categories

4.6

Skill development

4.4

Work-Life balance

4.3

Salary & Benefits

4.6

Job Security

4.5

Company culture

4.2

Promotions/Appraisal

4.3

Work Satisfaction

Explore 24 Reviews and Ratings
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