3 Jana Small Finance Bank Customer Service Executive Interview Questions & Answers | Complete Prep Guide 2025

Jana Small Finance Bank Customer Service Executive Interview Experiences

2 interviews found

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 19 Jun 2024

Interview experience

Excellent

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Walk-in and was interviewed in May 2024. There were 2 interview rounds.

Round 1 - HR

(1 Question)

Q1. Old Company working

Add your answer

Round 2 - Cashier

(1 Question)

Q1. What is Cashier's working

Ans.

Cashier's working involves handling cash transactions, processing payments, and providing customer service.

Processing cash, credit, and debit card transactions
Balancing cash drawer at the end of shift
Providing receipts and refunds to customers
Assisting customers with inquiries or concerns
Maintaining a clean and organized work area

Answered by AI

Add your answer

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 26 Jan 2025

Interview experience

Good

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I was interviewed before Jan 2024.

Round 1 - HR

(1 Question)

Q1. Lat working experience with skillset that would help in current Job role.

Add your answer

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Interview questions from similar companies

Senior Executive Interview Questions & Answers

ICICI Bank

Anonymous

posted on 16 May 2021

Interview Questionnaire

2 Questions

Q1. About myself and hobbies

Add your answer

Q2. About icici bank

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident be honest and don't tell a lie

Senior Executive Interview Questions & Answers

Utkarsh Small Finance Bank

Ravi B Sawant

posted on 13 Dec 2021

I applied via Walk-in and was interviewed before Dec 2020. There were 3 interview rounds.

Interview Questionnaire

2 Questions

Q1. Tell us about last work ex?

Add your answer

Q2. What is Kyc?

Ans.

KYC stands for Know Your Customer. It is a process of verifying the identity of a customer before providing them with a service.

KYC is a regulatory requirement in many industries such as banking, insurance, and telecommunications.
It involves collecting and verifying personal information such as name, address, and identification documents.
The purpose of KYC is to prevent fraud, money laundering, and terrorist financing.
...

Answered by AI

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Clear your all concept of banking, last work experience

Senior Executive Interview Questions & Answers

Bandhan Bank

Anonymous

posted on 18 Jun 2021

I applied via Naukri.com and was interviewed before Jun 2020. There was 1 interview round.

Interview Questionnaire

2 Questions

Q1. They will ask you both objective and subjective questions regarding your job role and may be current affairs.

Add your answer

Q2. Before interview be prepared about the particular organization, about the job role, and knowledge about academic subjects etc.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and say qualitative answers.

Senior Executive Interview Questions & Answers

ICICI Bank

Anonymous

posted on 27 Jan 2022

I applied via Walk-in and was interviewed before Jan 2021. There were 3 interview rounds.

Round 1 - HR

(1 Question)

Q1. Self

Add your answer

Round 2 - HR

Round 3 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Interview Preparation Tips

Interview preparation tips for other job seekers - They asked self introduction, and about me and previous job also then he selected to me

Senior Executive Interview Questions & Answers

Satin Creditcare Network

Anonymous

posted on 8 Nov 2021

I applied via Walk-in and was interviewed before Nov 2020. There were 3 interview rounds.

Interview Questionnaire

1 Question

Q1. Collection kar paoge kiya?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Self confidence & motivation.

Senior Executive Interview Questions & Answers

Utkarsh Small Finance Bank

Anonymous

posted on 16 Jan 2022

Interview Questionnaire

1 Question

Q1. About previous working

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Clear concept of banking.

Senior Executive Interview Questions & Answers

Utkarsh Small Finance Bank

Anonymous

posted on 2 Dec 2023

Interview experience

Excellent

Difficulty level

Easy

Process Duration

2-4 weeks

Result

Selected

I applied via Walk-in and was interviewed in Jun 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(2 Questions)

Q1. He asked me my previous work experience .

Add your answer

Q2. He asked me some basic mathematics.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - If you beginner in banking than that is best opportunity for you.
But if you experienced than don't join utkarsh small finance bank Ltd.

Senior Executive Interview Questions & Answers

Utkarsh Small Finance Bank

pramod kumar yadav

posted on 19 May 2024

Interview experience

Excellent

Difficulty level

Process Duration

Result

Round 1 - HR

(1 Question)

Q1. Experience for previous organization

Add your answer

Jana Small Finance Bank Interview FAQs

How many rounds are there in Jana Small Finance Bank Customer Service Executive interview?

Jana Small Finance Bank interview process usually has 1-2 rounds. The most common rounds in the Jana Small Finance Bank interview process are HR.

How to prepare for Jana Small Finance Bank Customer Service Executive interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Jana Small Finance Bank. The most common topics and skills that interviewers at Jana Small Finance Bank expect are Customer Service, Calling, English, Hindi and Telecalling.

What are the top questions asked in Jana Small Finance Bank Customer Service Executive interview?

Some of the top questions asked at the Jana Small Finance Bank Customer Service Executive interview -

What is Cashier's work...read more
Old Company work...read more

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Jana Small Finance Bank Customer Service Executive Interview Process

based on 3 interviews

Interview experience

4.7

Excellent

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Jana Small Finance Bank Customer Service Executive Salary

based on 42 salaries

₹1.2 L/yr - ₹4 L/yr

19% less than the average Customer Service Executive Salary in India

View more details

Jana Small Finance Bank Salaries in India

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